• US Realty Records

US Realty Records

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Overview

US Realty Records has a rating of 3.7 stars from 1,382 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with US Realty Records most frequently mention basic report, property taxes, and reasonable price. US Realty Records ranks 7th among Real Estate sites.

  • Service
    23
Positive reviews (last 12 months): 83.3%
Positive
5
Neutral
0
Negative
1
10
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How would you rate US Realty Records?
Top Positive Review

“Right on Target”

Judi C.
8/13/20

I was curious regarding the tax base on my home and happened up on US Realty Records. Figured I would waste $1.25 to see where it took me. Wow! Everything I could have possibly asked for was right there before my eyes! If you require information on your home, this is the site for you

Top Critical Review

“Charged me 19.95 without my authorizing”

Robin R.
1/23/24

I paid the dollar for record then called and cancelled because it is not what I was looking for. And they charged me 1 that I agreed to pay then I looked and they charged 19.95 as well without my permission! CROOKS

Reviews (1,382)

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Reviews that mention popular keywords

credit card (27) property taxes (10) square footage (9) web site (9) report (313) information (358) property value (11) customer service (8) owners name (7) great service (7) email address (5) market value (5)
Thumbnail of user dedraa1
2 reviews
0 helpful votes
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June 11th, 2016
Verified purchase

I am very satisfied with the information provided in this real estate report. I am desiring to purchase a former family residence that was lost to taxation and illness hardships in 2006. I want this property to remain in my family. I now have inside information on the real market value of this property when making an offer to repurchase this property.

Thumbnail of user toms215
1 review
0 helpful votes
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April 5th, 2016
Verified purchase

Be more up front and honest with what you are providing for what cost. Most os us feel cheated with the way you are doing it. We might have considered the higher price offering if we didn't feel low-balled,

Thumbnail of user davidk325
1 review
2 helpful votes
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July 24th, 2017

They changed me 19$ for membership and I just asked for one report and one report cost 1.25$ only.
I thought they will tell about the taxes and if the property has any dept or more information about it but all the information that I got, I could get it by myself from google. They talk about climate and street and... useless info. Don't ever try it guys it's useless.
Thank you

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi David,

Thank you for your feedback!

I apologize for the discrepancy regarding your payment. Did you contact our customer service team to get this adjusted?
If not please email "help@usrealtyrecords.com" and we would be happy to assist you with this issue.

Take care,

Customer Support

Thumbnail of user maryv51
1 review
0 helpful votes
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July 3rd, 2016
Verified purchase

I could get most of this information from other sites for free, including all sales and tax information from the LA County Tax Assessor website. I really wanted to see how accurate the owner information was and this report was not. It was my own report and had an incorrect name.

Thumbnail of user virginiah102
1 review
1 helpful vote
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January 29th, 2019

I was interested in this property and wanted more information. It was quick and helpful and easily accessed. I am planning to protest my taxes and will probably do the research needed by using this service.

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi Virginia,

Thank you for your feedback!

Take care,

Customer Support

Thumbnail of user reuveniab
2 reviews
0 helpful votes
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October 30th, 2016
Verified purchase

The search was fast and and estimate was similar to other free sites I viewed. I liked the additional information I viewed regarding my property. Just make sure you're careful to read the screen so as to not select something you're not interested in such as continued viewing of other properties which cost additional money.

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi Reuvenia! We're so happy you had a positive experience searching for property reports on our site!

Thumbnail of user melissas1118
1 review
7 helpful votes
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October 2nd, 2020

Site was easy to operate, fees were very reasonable. Info Very accurate and up to date. After searching for a decent online way of locating the needed info while trying to avoid property shark.com and their steep fees. This was it. Quick and Easy.

Thumbnail of user michaela249
2 reviews
0 helpful votes
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July 12th, 2016
Verified purchase

The report generated the exact information needed to make an intelligent offer on the new property. We also used a report on our existing home to make sure we were putting it on the market at a reasonable cost. Current house on market for two days and received offer above asking price. The report information was dead on the mark!

Thumbnail of user richarde59
1 review
0 helpful votes
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October 28th, 2016
Verified purchase

Not good, the first report i received was based on the incorrect property unit. The second report does not show the tax status for 2016 or the assessed value and taxes projected for 2017. Please give me a call at *******498 thnaks rick earle

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi Richard! If you are still in need of assistance, please contact us at help@usrealtyrecords.com and we would be happy to help resolve this matter. All the best!

Thumbnail of user angelak271
1 review
0 helpful votes
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January 25th, 2020

I will try back again, I'm not exactly sure whether it helps me or not right now, but I will try to do some other digging on a few other places on the web... but i think I like what you have here. Thank you, Angie

Thumbnail of user johnb2583
1 review
8 helpful votes
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May 17th, 2019

Wasn't completely up to date, & we have seven (7) bedrooms instead of five (5), and our home is a three story home that was built in 2010. Otherwise it was a good report with sufficient information. Also, we just want to make sure we are not billed for any monthly billings, as we are just interested at present in our on home. We do expect to see $1.25 charged to our credit card as you promised, as apposed to some reviews saying you are a scam that charges $20. We would like to use your service again in the future. Thank you.

Thumbnail of user leonardt24
1 review
2 helpful votes
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February 28th, 2019

Stay away from this company, I ordered the basic report for $1.25 then I was charged $20. I called an complained, they told me to put a file a claim with my CC company which would take weeks or they would do a curtesy refund of 30%. You also need to cancel your membership or you will get charged again next year. They gave me a cancelation # and said I would get an email to confirm. It never came. These guys should be shutdown!

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi Leonard,

Thanks for your feedback!

I apologize as you were not satisfied with the service/product you received.

Please contact our Customer Support team at "help@usrealtyrecords.com" and an agent will be able to process the remaining amounts.

Thanks,

Customer Support

Thumbnail of user janeh69
1 review
7 helpful votes
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September 11th, 2016
Verified purchase

I ordered and received three $1.25 property reports, for a total of $3.75, paid for with my credit card. A day later I checked my credit card account. I was billed for a total of exactly $3,75, exactly what I authorized, and all three reports provided me information I was seeking. I conclude that US Realty Records provides a valuable service for a reasonable price in an ethical manner.

Thumbnail of user joew87
1 review
0 helpful votes
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June 9th, 2016
Verified purchase

I had trouble at first understanding their website. After I had put in my CC info. They took me to another page that seemed to want me to commit to a monthly subscription. Which I did not agree to - want - or need. So I back out of the process thinking that nothing had happened except they had captured my CC info but I did not give them permission to charge anything.

Thumbnail of user johnnyh35
1 review
0 helpful votes
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April 17th, 2016
Verified purchase

I needed a fast way to find out my property tax for filing my yearly taxes. You provided what I needed and that is all I wanted. I want to discontinue my account
Since I will not need any additional information.

Thumbnail of user stevenp110
1 review
0 helpful votes
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November 23rd, 2017

I wanted to know the value of a rental property in an other town I own. The housing market has been up and down. I didn't want to invest $500 on a refinance to loose it if it wasn't close. Got the value and more under the basic search. All that I needed to go forward in knowing the general worth. Thanks great site!

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi Steven,

Thanks for your feedback!

Take care,

Customer Support

Thumbnail of user erics592
1 review
0 helpful votes
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April 29th, 2019

You will be charged $20, not $1.25 as you saw. The extra charge is a "premium membership" which you have no idea about until the charge appears on your card. That subscription may be hidden somewhere in their "terms and agreement" but the fact that they hide that information and never show it to you explicitly tells you it is a deliberate act to trick you.

Thumbnail of user alberth94
1 review
0 helpful votes
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November 4th, 2018

Original report cost me $1.25. They then change pages and to make it seem you have to buy a reoccurring membership to continue. Only by carefully reading did I realize I could skip that page and just continue to my order. I skipped to my original order bypassing the "catch" page and printed out my report. It was reasonable for $1,25 and useful for my purposes. As long as you don't get caught in the reordering monthly fee crap (unless you actually want that) it is useful. I would have rated it higher if it had seemed a bit underhanded to me.

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi Albert,

Thanks for your feedback!

I will forward your comments regarding the payment process to our development team for review.

Thanks,

Customer Support

Thumbnail of user charlesw78
1 review
0 helpful votes
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May 13th, 2016
Verified purchase

Although I am impressed with the records, this record falls very short of the true value of this property... I know... I own it and live there. 3259 Ogden Road is acutally a 3 unit complex. It has (2) 2 bedroom/bath units that are 2 story and also has a 1 bedroom/bath unit approx. 700 sq ft. Above the carport. So the per unit value is close... but for the complete complex is very in-accurate.

Service
Value
Thumbnail of user sherwoods1
1 review
0 helpful votes
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January 31st, 2016
Verified purchase

My experience was horrible. You asked me for a review before I can even read or print my report. I want my 1.25 back. Your first customer service person lost the call. The second rep took too much time and couldn't understand my first or last name. I want my money back because I received no information from you

Thumbnail of user laurenj27
1 review
0 helpful votes
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July 5th, 2016
Verified purchase

I am looking to purchase a home and I was worried about the asking price. This site gave me a home appraisal within a 5% in accurate rating. Which is wonderful. It also provided me with when the home was bought and last sold. Even the price it was bought at. I was also given how much the current owner owes on the home.

Thumbnail of user tracyc474
1 review
6 helpful votes
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September 15th, 2020

I inquired at the right time i guess, because it cost under $2.00 for a wealth of information. Save me a trip to the tax assessor/clerk of court Plus... no scare of contracting COVID while AT HOME. This was great.

Thumbnail of user annaa60
1 review
0 helpful votes
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June 1st, 2016
Verified purchase

I did not have a chance to scroll down and read the report before I printed it out
Immediately it ask about review. Therefore I do not have a copy of the report.
Please mail me a copy. When the request popped up, I could not even continue to stroll down. I never got pass seeing the owner's name

I didn't think I had to print before I read the page

Thumbnail of user lincolnm27
1 review
0 helpful votes
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January 21st, 2019

Good report. I had trouble logging into the UsRealtyRecords site because my email address had already been used. I changed my password and that fixed that problem. I don't have a business, I am the home owner and I wanted to see the name on my title.

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi Lincoln,

Thanks for getting in touch with us!

Sorry to hear about your troubles logging into your account.

Please contact our customer service team at help@usrealtyrecords.com for assistance.

Thanks,

Customer Support

Thumbnail of user ginniew1
1 review
0 helpful votes
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March 4th, 2016
Verified purchase

Thank you. A basic quick and easy 20 plus page report. Including Price trends, Market trends, price per foot, and great photo of property. All I needed to know and a referral to a local realtor to boot! Very thorough.

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Thumbnail of user joshuaf27
Joshua F.

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