• US Realty Records

US Realty Records

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Overview

US Realty Records has a rating of 3.7 stars from 1,382 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with US Realty Records most frequently mention basic report, property taxes, and reasonable price. US Realty Records ranks 7th among Real Estate sites.

  • Service
    23
Positive reviews (last 12 months): 83.3%
Positive
5
Neutral
0
Negative
1
10
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How would you rate US Realty Records?
Top Positive Review

“Right on Target”

Judi C.
8/13/20

I was curious regarding the tax base on my home and happened up on US Realty Records. Figured I would waste $1.25 to see where it took me. Wow! Everything I could have possibly asked for was right there before my eyes! If you require information on your home, this is the site for you

Top Critical Review

“Charged me 19.95 without my authorizing”

Robin R.
1/23/24

I paid the dollar for record then called and cancelled because it is not what I was looking for. And they charged me 1 that I agreed to pay then I looked and they charged 19.95 as well without my permission! CROOKS

Reviews (1,382)

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Reviews that mention popular keywords

credit card (27) property taxes (10) square footage (9) web site (9) report (313) information (358) property value (11) customer service (8) owners name (7) great service (7) email address (5) market value (5)
Thumbnail of user feiq
1 review
2 helpful votes
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April 24th, 2017

When you purchase their 1 dollar report which contains nothing useful, they will send you a download link, if you click that is how you get deceived, because the link is for subscribing their monthly report which cost you 20 dollar a month, not the link you think you have paid for. They intentinally hide that cost. They do provide their 1 dollar report but thet intentionally make it hard to see. That is the trick they always play. Look at how many complaints here. We are not idiot!

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hello Fei,

We apologize if there was any misunderstanding while using our service. I would like to clarify that when purchasing a single report there is a completely separate window that asks if you would like to subscribe to our monthly service. If you agree to the terms of service you will thereafter be charged a monthly fee. If you decline this you will only be charged for the single report. Please know that we are not trying to scam you in any way. For any further assistance with your account please contact help@usrealtyrecords.com and we would be happy to assist you.

All the best,
Customer Support

Thumbnail of user carolyns58
1 review
0 helpful votes
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August 10th, 2016
Verified purchase

It was very easy to obtain. I also like the fact that you did not have a hidden agenda to extract monthly fees. You gave the requester the option to say yes or no to the monthly fees option. Thank you again for your complete report.

Thumbnail of user thomasc219
1 review
0 helpful votes
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February 12th, 2018

Need to find history of a home we purchased in 2001 all records were lost in a fire. This seemed to be quickest way to get info for tax purposes. Worked out great. Would recomend this service. Saved alot of time & runing around.

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi Thomas,

Thank you for your feedback!

Take care,

Customer Support

Thumbnail of user params1
1 review
0 helpful votes
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February 26th, 2016
Verified purchase

I really was going thru different sites to find the value but was not sure as each of the site had different value with a differnce between price from ******* to *******. This site gave me the value as I expected.

Thumbnail of user rickeym10
1 review
0 helpful votes
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August 30th, 2016
Verified purchase

All the information I got from my download with Us Realty Records has really help me to move forward in making a close on this building, but I need information on the Commerical Kitchen part of Building too which is downstairs.an the lot too...

Thumbnail of user wallaceg11
1 review
0 helpful votes
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May 3rd, 2016

They say they credited my account back with my $19.95 but I also see a charge for $19.95 after they gave me the credit and they say I have to contact my bank on this. I consider this a SCAM and wouldn't recommend it to anyone

Thumbnail of user kristinar9
1 review
2 helpful votes
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August 3rd, 2016

DO NOT USE THIS SITE! It said I would be charged $1.95 to review the owners name of a property. I was charged $0.95 plus $19.95. I contacted the company. They offered to give me 50% back but refused to give me my whole money back. I plan to dispute the charge to have it reversed. FRAUD FRAUD FRAUD!

Thumbnail of user geneb29
1 review
0 helpful votes
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April 20th, 2016
Verified purchase

Looked up one property (our home) and was surprised at the data available and as far as I could tell the data appeared to be accurate. Was able to find how to save the report as a pdf file and then printed the report from the file. Got what I was looking for and for methe whole process was satisfactory.

Thumbnail of user timr75
1 review
3 helpful votes
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November 10th, 2016

Tried service to get property taxes for a charge of $0.95, was also charged a recuring $19.95 for a monthly subscription, they do not answer thier phone and the link to their websit does not work, seems to be a scam

Tip for consumers:
ripoff, avoid

Quality
Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi Tim! The $19.95 charge is an optional monthly fee which you can accept or decline at the time of purchase. We apologize for any difficulties in trying to reach us. If you are still in need of assistance please contact help@usrealtyrecords.com and we'd be happy to help you with this.

Thumbnail of user dalec44
1 review
0 helpful votes
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January 6th, 2018

First time I used this site and I was 100% satisfied. You have to be careful because they lead you into thinking you have to buy a membership to get the data. You don't have to, just keep scrolling until you get to the bottom where all the pertinent data appears AT NO COST.
Dale C

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi Dale,

Thank you for your feedback!

Just to clarify memberships are not mandatory and you are actually taken to a completely separate page in order to accept one.

If you have any questions contact our customer support team at "help@usrealtyrecords.com".

Take care,

Customer Support

Thumbnail of user richardh135
1 review
1 helpful vote
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January 19th, 2016
Verified purchase

A bit deceptive. It gives the impression that you will be provided all the necessary information but later it is asking you to pay another 19.95 to get more in depth information. You shouldn't begin your process by trying to mislead a custormer.

Thumbnail of user bobbib4
1 review
0 helpful votes
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June 22nd, 2016
Verified purchase

I needed to have information for my home for insurance purposes. I was able to get on this site and for. 95cents I was able to find everything and more on your site. It was fast and easy and I would recommend it to anyone. Thank you

Thumbnail of user anitak29
1 review
3 helpful votes
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October 9th, 2017

Paid money gave me zero results... information was not found. Wais of time, effort and money. Paid money gave me zero results... information was not found. Wais of time, effort and money: Paid money gave me zero results... information was not found. Wais of time, effort and money

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi Anita,

I apologize as you experienced some issues with our product.

Please contact our customer service team at "help@usrealtyrecords.com" and someone will be happy to assist you with this!

Take care,

Customer Support

Thumbnail of user larryf156
1 review
3 helpful votes
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February 19th, 2019

Went through the process to get a property value report. Step by step indicators noted report was in process which would give vital information about the property. A screen actually showed download in process. After paying for report I got a message 'my search returned no results'!
TOTAL SCAM! DO NOT USE THIS WEBSITE!

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi Larry,

Thank you for your feedback!

I apologize as you were not satisfied with the service/product you received.

Please contact our Customer Support team at "help@usrealtyrecords.com" and an agent will be able to process the remaining amounts.

Thanks,

Customer Support

Thumbnail of user miked204
1 review
0 helpful votes
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August 20th, 2016
Verified purchase

I was looking to rent a condo. I used this site to confirm identity of owner. Found out the purported owner was a scammer.
Well worth the low price to get the report.
Great deal. Saved me a log ofbtime, frustration and $1,600

Thumbnail of user jacobiana
1 review
14 helpful votes
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August 1st, 2020

Be aware, all the information revealed on US Realty Records can be obtained FREELY from other free site. I spend $1.25 trying to get some detailed information like Criminal records, before I made payment, there is a line showing criminal records. However, after I made payment and download the report, all that gave me is a fking general information about the property, which can be obtained anywhere!

Thumbnail of user darylt23
1 review
2 helpful votes
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January 14th, 2019

Fizber uses this company for their FLAT FEE MLS Listings. Needless to say the customer is unaware that USRealty.com has its own agreement which sadly allows them to find a thousand ways to charge the customer additional fees. DO NOT USE USRealty.com! You will hate the day you do!

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi Daryl,

Thank you for your feedback!

I do apologize as you were not satisfied with the product you received.

Please contact our customer support team and someone will be happy to refund your charges "help@usrealtyrecords.com".

Take care,

Customer Support

Thumbnail of user manfrede2
1 review
0 helpful votes
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May 11th, 2019

SHOWS SOME ONE ELSE OWNING MY PROPERTY -- BOGUS AND THIS PERSON SHOWS ALSO UP AS OWNER OF THREE OTHER BOUGHT THE SAME DAY AT THE SAME FAKE LOW PRICE -- ALL GENERATED BY SOME GOVERNMENT AGENCY. CANNOT BE FIX IN "REPUTATION INTERNET SITES" BUT SHOULD NEVER SHOW ON A REALTY RECORDS SITE, SIGNED MPE

Thumbnail of user geraldb64
1 review
0 helpful votes
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March 24th, 2018

This website is very easy, effectiveness, and reasonably priced! Actually, I was quite surprised and am grateful for the service provided! Thank you sincerely!

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hello Gerald,

Thank you for your feedback!

Take care,

Customer Support

Thumbnail of user samt52
1 review
0 helpful votes
  • Send Message
April 3rd, 2016
Verified purchase

Total bait and switch with an insultingly high increased price to actually get what was promised. (Obviously the service does not deserve even the one star).

Thumbnail of user sunnyh8
1 review
0 helpful votes
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August 2nd, 2016
Verified purchase

I needed my neighbor's name, who is a landlord, so I've had no luck in getting their info. This lookup worked! Now I can get that dang fence replaced!

Thumbnail of user joannh14
1 review
0 helpful votes
  • Send Message
May 25th, 2016
Verified purchase

Basis information provided for one time charge of $1.95. Do not want any other charges made to this credit card and no more information is needed or necessary.

Thumbnail of user susand107
1 review
1 helpful vote
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March 24th, 2016
Verified purchase

To many passwords... not enough info regarding owners, property taxed paid
Upgraded.

You better not charge the card anymore money or i will have my attorney close your business down

Thumbnail of user marvinc32
2 reviews
0 helpful votes
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May 16th, 2016
Verified purchase

Experience ok... I expected more... was hoping for tax records that described the improvement to the property... like a sketch or square footage, rooms, baths,

Thumbnail of user mf55
1 review
0 helpful votes
  • Send Message
July 26th, 2016
Verified purchase

After blundering upon your site which came to be more valuable than my local county search, I found the information needed; therefore my experience was a very good one.

Service
Value
Quality

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Thumbnail of user joshuaf27
Joshua F.

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