• US Realty Records

US Realty Records

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Overview

US Realty Records has a rating of 3.7 stars from 1,382 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with US Realty Records most frequently mention basic report, property taxes, and reasonable price. US Realty Records ranks 7th among Real Estate sites.

  • Service
    23
Positive reviews (last 12 months): 83.3%
Positive
5
Neutral
0
Negative
1
10
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How would you rate US Realty Records?
Top Positive Review

“Right on Target”

Judi C.
8/13/20

I was curious regarding the tax base on my home and happened up on US Realty Records. Figured I would waste $1.25 to see where it took me. Wow! Everything I could have possibly asked for was right there before my eyes! If you require information on your home, this is the site for you

Top Critical Review

“Charged me 19.95 without my authorizing”

Robin R.
1/23/24

I paid the dollar for record then called and cancelled because it is not what I was looking for. And they charged me 1 that I agreed to pay then I looked and they charged 19.95 as well without my permission! CROOKS

Reviews (1,382)

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Reviews that mention popular keywords

credit card (27) property taxes (10) square footage (9) web site (9) report (313) information (358) property value (11) customer service (8) owners name (7) great service (7) email address (5) market value (5)
Thumbnail of user royp31
1 review
0 helpful votes
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July 21st, 2016
Verified purchase

Just looking for information on the value of my property. Possible refinance. Stumbled into this website. Charged $1.25 for one time report, (i sure hope that is all).
(i like the spell check on this option.)
A lot of information and it should help my search.

Thumbnail of user brandong253
1 review
1 helpful vote
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February 24th, 2021

I was looking for tax information and found what I needed for a very reasonable price, but the next day I was charge a premium membership. I tried to email for support, but the email on the website doesn't exist (it got kicked back to me twice) and when I called on the phone the person was nearly impossible to hear and didn't listen to my issues. I believe I cancelled the subscription but I'm not positive as the person on the phone didn't listen to my issues despite several attempts and was unclear on what he was doing with the account.

All I wanted was a cancellation of the premium membership and a refund of the $20 and it felt like I was getting pushed off the phone the whole time.

I won't ever do work with this company again! I'll be reporting them on my credit card as well and stopping all payments to them.

Tip for consumers:
Read through everything a couple of times, or just find a different website to use

Products used:
Single Basic Report

Service
Value
Quality
Thumbnail of user denised115
1 review
0 helpful votes
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March 19th, 2018

We just learned that this property was sold but the record has not been updated and are wondering how long an update takes after a sale takes place. I would like to know what the property sold for and who the new owners are as we were told by the family who rented it that it was sold to flippers. This is valuable information for us since we own the adjacent property

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi Denise,

Thank you for your feedback!

The sale information is updated once we receive it from the local county.

Please contact our customer service team at help@usrealtyrecords.com and a customer service rep will be happy to assist you further!

Take care,

Customer Support

Thumbnail of user vanessal59
1 review
0 helpful votes
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January 9th, 2018

I liked the idea of having a report of a home i'm looking to buy, but I feel cheated that the more valuable information could cost an additional $15 total to get intel on. Most of the info I paid the $1.25 I could have found for free - however it was conveniently organized for me on this page.

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi Vanessa,

Thank you for your feedback!

$1.25 is a special offer which gets you a basic report. For a premium report, it does come at a separate cost.

If you email one of our customer service reps they will be happy to assist you further with the information.

Please email "help@usrealtyrecords.com".

Thanks,

Customer Support

Thumbnail of user sallyd14
1 review
2 helpful votes
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June 28th, 2016
Verified purchase

When I began this inquiry I was told that it would cost me $ 1.25 after I entered my charge and personal info I viewed a screen asking if I agree to the terms of being charged $19.99 a month until I stop the "subscription". I did not agree. I asked for the basic report. That seems sneaky to me!

Thumbnail of user debrahs2
1 review
0 helpful votes
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April 16th, 2019

From what I read in the other reviews, I have just been screwed. Unfortunately, it didn't occur to me to check this out before I used this site, but as the reviews suggest, I guess I was just screwed out of $19. This is not unlike other sites where that are similarly set up to screw people. I looked to see if I could see any small print that would indicate that I was now signed up for a recurring charge, but I didn't see any such thing, but I won't be surprised if it happens. It is shameful that supposedly legitimate companies take advantage of people in this way. It seemed like a good service for a reasonable price, but I guess things like that doesn't happen anymore.

Thumbnail of user beverlyg21
1 review
0 helpful votes
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July 7th, 2016
Verified purchase

I like your web site very much. I am not a realtor and am not looking to buy or sell ---just trying to help an impaired aunt. So I only wanted the one report. Now I am not sure if I have signed up for the monthly report which I don't want or need--other than that very pleased with report and it printed well.

Thumbnail of user alejandros43
1 review
3 helpful votes
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April 7th, 2019

I used this website once to order a BASIC report, which was $1.25. When I went to the checkout, I thought they only charged the 1.25. Instead, I got charged 19.95 plus the 1.25. Then I called customer service and nobody answered my call. I was on hold for more than 1 hour. Stay away unless you wanna get scammed!

Thumbnail of user larryw476
1 review
1 helpful vote
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January 6th, 2020

I thought the process was very simple and I got just exactly what I wanted in just a few minutes. My card better not get charged for more than the $1.25 that it states originally. I don't want a monthly subscription. I only needed to use it once and once only. Thank you.

Thumbnail of user hortenciao
1 review
0 helpful votes
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January 9th, 2018

I was a bit confused as to the fee. I hopefully was only charged the $1.95 to obtain basic information, then there was another pop up that was indicating $19.95 per month, so I hesitated at that point, however, I had already given my visa card information, so I am hoping that I wont be charged $19.95 as I am not interested in any other information except what the basic gave me. Please let me know. ASAP

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi Hortencia,

Thank you for getting in touch with us!

Please email our customer service team as someone will be happy to look into this charge for you.

Contact "help@usrealtyrecords.com" for further assistance.

Take care,

Customer Support

Thumbnail of user debalad
1 review
8 helpful votes
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August 7th, 2020

Please be advised that I began what i truly believed to be an ordeal in search for a childhood home my siblings were privileged enough to reside in. I was pleasantly shocked and certainly appreciated the ease and quick results in which i encountered. Thank you for a great thought turned into a wonderful, recognizable memory for msny years to come! I have no photos to share, only great appreciation!
Sincerely,
Debby

Thumbnail of user lynnd46
2 reviews
0 helpful votes
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June 25th, 2016
Verified purchase

Great information and very helpful.
I do need the following information, please, and will pay for this.
Need to know property owners on South Side of Morris Avenue from 21st to 22nd. Street.

Thank you, Lynn

Thumbnail of user martins131
1 review
2 helpful votes
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November 17th, 2016

Tried the second an third times today to place credit card number for report. Would not transact but continued to request credit card info. Three times $1.25 with no satisfaction or ability to speak with customer service spells scam

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi Martin! We apologize for any difficulties you've had with the site. I can assure you that in no way are we trying to scam you. If you are still in need of assistance please contact help@usrealtyrecords.com and we would be happy to help you. All the best!

Thumbnail of user julieb132
1 review
0 helpful votes
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April 1st, 2016
Verified purchase

Great price for what I needed. We are renting a cabin up North for a weekend getaway and I needed a way to check and make sure the person collecting our money was in fact the property owner and your report gave us that information.

Thumbnail of user sangl31
2 reviews
0 helpful votes
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March 28th, 2023

I wanted to check my property status and try this site with $1.5 but it is not worth to do it.
It shows just my 13 year old record that is about I purchased this property 13 years ago.
It doesn't show any deed change after the initial deed change.
I have around 4 times mortgage changed but it doesn't appear at all.
Even $1 is not worth for the report.

Service
Value
Quality
Thumbnail of user ruthf19
1 review
0 helpful votes
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September 1st, 2016
Verified purchase

I had searched a number of websites and "white pages" to get contact information for the owner of the house for sell. Your site was the only one. I like they way this site is set up and has the contact link for prospective buyers. Thank you so much.
Well worth the $0.95 I paid!

Thumbnail of user matthewg610
1 review
1 helpful vote
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January 30th, 2020

Scam! Thought i was getting a free tax assessment on my property. Nope! Billed be 4 times. Will be putting a hold on these transactions. I should have called my city but it was after hours for this. All of this info is free from your local city assessment board.

Thumbnail of user nathanl38
1 review
0 helpful votes
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August 11th, 2016
Verified purchase

I have been looking up houses to flip and really needed more information than was available by the sites. Came across this site in my search for more info and I must say that I am actually surprised by how much information I received. This site will get my subscription.

Thumbnail of user damiang10
2 reviews
0 helpful votes
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March 10th, 2016
Verified purchase

You block movement way to soon. I don't think I've had a chance to read the whole thing. Thiis process is basically ticking me off. And take the chat button off. It is also very irritating. Just let me read before you go all in my face.

Thumbnail of user yvettet17
1 review
0 helpful votes
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July 30th, 2016
Verified purchase

Nice summary. I am not an agent but I have done a ton of research regarding this home. Most of this info I had already found (with many hours of work) but I did learn much from the Comparable Properties. Definitely worth the money!

Thumbnail of user rital31
1 review
0 helpful votes
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May 26th, 2016
Verified purchase

I was looking to find a general overview of the area and the housing trend in particular. The market and the neighborhood is changing from the last time I saw it some years ago. The home owners don't do much for the outside improvements.

Thumbnail of user sarnellb
1 review
0 helpful votes
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April 20th, 2019

Everything I needed and more, This site is legit.! I want the owner to know that the people he rented his place to deal with Identity thief, and counterfeit money. I was a victim of ID theft by a Nigerian back in 2016, and I vowed no one will ever go through that hell, not if I could help. And this site help me inform the Landlord of his new tenants. GREAT!

Thumbnail of user johnp426
1 review
0 helpful votes
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August 4th, 2016

1) They give the impression that there is a ton of information available -- only after purchase to they say "sorry no information available"
2) You have to read the fine print to avoid ending up in a subscription...

Thumbnail of user richardd140
1 review
0 helpful votes
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August 14th, 2016
Verified purchase

I just needed to find out who owned the mortgage on a certain property and was able to get the information for a low fixed price instead of paying for a monthly subscription. I liked having that option.

Thumbnail of user ronq1
1 review
0 helpful votes
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February 12th, 2018

Excellent Information and detail about homes you are considering. Worth the time to review. For example, detail about crime which is not readily reported in other sites.
Details about flooding you can not find especially in Arizona Web Site for free.

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi Ron,

Thank you for your feedback!

Take care,

Customer Support

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Thumbnail of user joshuaf27
Joshua F.

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