• US Realty Records

US Realty Records

Write a Review

Overview

US Realty Records has a rating of 3.7 stars from 1,382 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with US Realty Records most frequently mention basic report, property taxes, and reasonable price. US Realty Records ranks 7th among Real Estate sites.

  • Service
    23
Positive reviews (last 12 months): 83.3%
Positive
5
Neutral
0
Negative
1
10
See all photos
How would you rate US Realty Records?
Top Positive Review

“Right on Target”

Judi C.
8/13/20

I was curious regarding the tax base on my home and happened up on US Realty Records. Figured I would waste $1.25 to see where it took me. Wow! Everything I could have possibly asked for was right there before my eyes! If you require information on your home, this is the site for you

Top Critical Review

“Charged me 19.95 without my authorizing”

Robin R.
1/23/24

I paid the dollar for record then called and cancelled because it is not what I was looking for. And they charged me 1 that I agreed to pay then I looked and they charged 19.95 as well without my permission! CROOKS

Reviews (1,382)

Rating

Timeframe

Other

Reviews that mention popular keywords

credit card (27) property taxes (10) square footage (9) web site (9) report (313) information (358) property value (11) customer service (8) owners name (7) great service (7) email address (5) market value (5)
Thumbnail of user kevina81
1 review
2 helpful votes
  • Send Message
March 23rd, 2017

I paid $. 95 for a 1 time search. I did not find out until after I paid that the search provided no results. Upon examining my account, I noticed the company had tacked on an additional $19.95 monthly fee. They did not send me any email receipt or warning of this fee. Extremely unprofessional & I would consider this fraud. Stay far away from this company!

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi Kevin,

Our one-time search fee is indeed $. 95, at the time of payment you are offered a monthly subscription to our service for $19.95 which you have the option to accept or decline. If you accept the terms and conditions you are thereafter charged $19.95 each month for the service. I would suggest speaking directly to one of our customer service representatives at help@usrealtyrecords.com so that we can solve this for you accordingly.

Thank you,
Customer Support

Thumbnail of user shannonh45
1 review
0 helpful votes
  • Send Message
June 4th, 2016
Verified purchase

Just had problem not able to print out my paid for report. Not sure on accuracy of value or market value of this property, seems far too low. Yard is large for city. House on outside looks decent enough. Another site said it had inside sq. Footage of 1,099, not your reported sq. Footage of only 1,072. Small difference I know, but for buyer perhaps every little bit of extra space does matter. Had great picture up on May 4,2016 of house and yard, but OTC and city utilities seem to be making large changes in near future over in that area.

Thumbnail of user tonyam82
1 review
0 helpful votes
  • Send Message
January 12th, 2019

I'm trying to find the owner of 5027 Fordham ave Kalamazoo Michigan. My father left a will stating that upon his death, it was suppose to be shared or sold out and decided between me and my sister. Im not sure what happened or why I was not contacted. I have a copy of the will and last testimony. Who can I contact. I would send an attached picture but I don't want personal info displayed at this time with the advice of my attorney.

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi Tonya,

Please contact our Customer Support team at "help@usrealtyrecords.com".

Someone will be able to assist you with obtaining one of our property reports if there is one available for the address mentioned.

Thanks,

Customer Support

Thumbnail of user sharonn29
1 review
0 helpful votes
  • Send Message
September 30th, 2016
Verified purchase

I wanted to see how much my house could sell for. I was impressed with all the information this site provided for me, including pictures! Seeing what similar properties sold for was also quite useful. Now I just need to find a buyer so I can purchase another house I'm interested in. 5 stars!

Thumbnail of user michaeld5498
2 reviews
0 helpful votes
  • Send Message
September 21st, 2022

The information presented is very thorough. Although, I'm not sure of it's accuracy when compared to some other references. But, the information does appear to contain interesting facts that could be confirmed further.

Thumbnail of user susanp100
1 review
0 helpful votes
  • Send Message
March 30th, 2016
Verified purchase

Hopefully after the Nov. Election we can make a move back to Pa. This will give us a idea of value of this property. We know value has increased but nothing big. The process was easy, fast and certainly cheap enough that anyone can afford it.
Thank You.

Susan Parsons

Thumbnail of user ce1898
2 reviews
2 helpful votes
  • Send Message
August 6th, 2016
Verified purchase

Easy to use. But knowing for sure I did not sign up for a monthly charge of use left me unsettled. I asked for a basic report and did not want to have an ongoing relationship with this company. It is not always clear if I have understood all their terms.
I felt like the price given was much higher than actual worth due to the fact there are many rentals in the area I was looking. And county appraisals are inflated.

Thumbnail of user angelaa251
1 review
0 helpful votes
  • Send Message
February 5th, 2019

This record search was helpful. My only disappointment was that I didn't see a year the house was built. We really wanted to find that out. Some of the information did not seem to be updated like how many bathrooms for instance.

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi Angela,

Thank you for your feedback!

I apologize for the inconvenience and would suggest reaching out to the local county for additional information.

Take care,

Customer Support

Thumbnail of user robertm393
1 review
0 helpful votes
  • Send Message
September 3rd, 2016
Verified purchase

I needed some info about a house far from where I was. I got everything I needed except that I'm not sure how the save the data. Maybe that's my problem and it's right in front of me and i just can't see it. That has happened before. Or perhaps the report will be included with my email receipt?

Thumbnail of user kathik3
3 reviews
9 helpful votes
  • Send Message
September 17th, 2016
Verified purchase

I recently inherited a property and my siblings and I want to sell it. However, my sister hired an agent who I don't trust and think doesn't care about anything but making a buck. How to prove that to my sister was another problem. I found USRealtyRecords and searched my own property. The report is so thorough and provides all the information one could ask for, even if that someone is my sister. Now I can show her that an unbiased report shows that the property is valued at what I've been saying all along. Thanks USRealtyRecords!

Thumbnail of user khristalmcmillion
1 review
0 helpful votes
  • Send Message
March 23rd, 2024

Needed a report for a home and home owner info and got it quick! Barely over $1! I recommend this site for anyone needing a quick, cheap home report!

Service
Value
Quality
Thumbnail of user vickis137
1 review
1 helpful vote
  • Send Message
October 11th, 2018

I purchased a report for less than a dollar, the email, which I have says no further billing. Then, I see they are automatically charging my credit card for $19.95. I called to cancel but the admin person I spoke with says she cannot provide refunds and there is no one else to talk with. Really? Meanwhile, I hear laughing in the background. Needless to say... Do no use this company or this site.

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi Vicki,

Thanks for your feedback!

Please note you do not have to sign up for a monthly subscription it is completely optional.

Contact our customer service team at "help@usrealtyrecords.com" to get this rectified.

Take care,

Customer Support

Thumbnail of user kathryng95
1 review
0 helpful votes
  • Send Message
September 10th, 2019

Looking to buy but want to know it's true value. Offer now is $125-135,000. Surrounding homes have been viewed as well. Really love the house and neighborhood Close proximity to the sheriff department library and Post office

Thumbnail of user lanes22
1 review
1 helpful vote
  • Send Message
May 1st, 2017

It appears I purchased a 95 cent review and then ended up with a $30/month membership charged to my credit card. No emails were ever sent on any of the transactions, though when i called they confirmed they had my email address.

Have no recollection of using the site, nor any need.

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi Lane,

When searching for a property report on our site you must enter your general personal information as well as a valid email address and your credit card information for billing purposes. If the account is yours or a family member may have accessed it we can help you directly at help@usrealtyrecords.com. If you feel that someone other than yourself has been using your credit card you should contact your bank immediately.

Thanks,
Customer Support

Thumbnail of user silviot2
1 review
1 helpful vote
  • Send Message
April 16th, 2018

I have security system, Solar panel which I dont pay electricity, a median shed, and home water filtration system. All this would increase home value even more. Not bad comparing when I bought it with no down be a VA home loan. 100,000 in pocket

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi Silvio,

Thank you for your feedback!

Take care,

Customer Support

Thumbnail of user walterr45
3 reviews
0 helpful votes
  • Send Message
November 8th, 2017

Thank u, this is owned by my mother, I grew up on this property, at one time there was a house on that property that housed 9 kids n 2 adults, and we want to keep it in the family, so thank u very much!

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi Walter,

Thank you for your feedback!

Take care,

Customer Support

Thumbnail of user randalw5
1 review
7 helpful votes
  • Send Message
May 20th, 2016
Verified purchase

I needed a quick way to figure out the general value of my home as I started the refinance process. This was an easy way to ballpark the value that seem pretty accurate. It is significantly lower than the county "appraised" value, but county appraisals or often off. Nevertheless, I will be having an official appraisal done in the next couple of weeks and I will compare its accuracy then.

Thumbnail of user helgac3
1 review
1 helpful vote
  • Send Message
November 26th, 2017

Please do not ruin my totally positive first impression by automatically charging my checking account $19.95/month that I did not choose and do not need. I absolutely respect current homeowner's privacy and may make an offer in case of owner's eventual decision to sell.

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi Helga,

Thanks for getting in touch with us!

Please contact us at "help@usrealtyrecords.com" if you do not want a monthly subscription a customer support rep will be happy to make this adjustment for you.

Take care,

Customer Support

Thumbnail of user marieh162
1 review
7 helpful votes
  • Send Message
June 23rd, 2018

I agreed to pay $1.25 for a report on a property that I was interested in buying because they said they used more records than the free report. The report I received online had LESS information than I had been able to discover via Google searches and when I clicked on the link I was emailed to see my report, I got a -404 error (page not found). I will be disputing this charge with my credit card company and blocking further charges from them (based on other reports of being charged $19.95 once the $1.25 charge was accepted).

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi Marie,

Thanks for your feedback!

I do apologize as you were not satisfied with the report you received.

Please note you do not have to sign up for a monthly subscription it is completely optional.

Contact our customer service team at "help@usrealtyrecords.com" to get your payment refunded and this issue rectified.

Take care,

Customer Support

Thumbnail of user miar14
1 review
0 helpful votes
  • Send Message
July 30th, 2016
Verified purchase

I needed info on ownership of a home that someone is trying to rent to me from another state! How do I even know if the person claiming to own the property has anything at all to really do with it, and that this isn't just some scam?
I'm going to ask the so-called owner some questions about the home, including the owners name and if he doesn't know the right answers it's just a rip-off in progress, only I'm not giving him a DIME!
Thanks, US Realty!

Thumbnail of user mazharh
1 review
1 helpful vote
  • Send Message
September 30th, 2016
Verified purchase

I have only searched for owner current contact and address but it is not in the report. No body is living in this house and it is abandoned place.

I am not satisfied with the just general information about the house, those info already I had from other sources.
By paying you got nothing valuable. Please, provide me the owner detail contact information or return my money back.

Thank you

Thumbnail of user selahb1
2 reviews
0 helpful votes
  • Send Message
November 3rd, 2016
Verified purchase

After many attempts to find out the owner of a rental property nearby, this website finally came through. I also learned other valuable things about the property. Some sites charge $30.00 for this info! Glad I found this one.

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

We're happy that you find what you were looking for Selah! Thank you for choosing US Realty Records!

Thumbnail of user zachl7
1 review
4 helpful votes
  • Send Message
February 15th, 2017

I thought I was just paying a one time fee of $1.95 for a report, but when I check my account theres two charges of. 95 and 19.95. Not once did i click to sign up for the premium account. I authorized a 1.95 charge not 19.95. Straight scammers for a report that doesn't have much info. One and done with this company. Time will tell if they hold up to their word on refunding me the money.

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi Zach! We apologize for any problems you have come across while using our site. Please know that in no way are we trying to scam our customers. When you purchase a report for $1.95 you are then offered our monthly subscription service for $19.95 which you have the option to accept or decline. If you decline you receive your single report for $1.95 and won't be charged anything else. If you could please contact us directly via email at help@usrealtyrecords.com we would be happy to take care of this matter for you right away.

Thank you, all the best!

Thumbnail of user janicew54
1 review
2 helpful votes
  • Send Message
May 20th, 2017

The website indicated I would be charged $1.25 to download information on a single property, but when I finished signing on, I received a $. 95 charge along with a second $19.95 charge, both of which I did NOT see when signing on. I immediately called their 800 number and an associate was very kind and agreed to refund the charges. I was sent an email indicating the charges to be removed. I will watch my credit card to see if, in fact, they are.

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hello Janice,

Apologies for any misunderstanding you may have experienced. I'm sure that our customer service expert has already then explained to you that when you purchase a report for $1.25 you are then offered (in a separate window) an option to join our monthly subscription service for $19.95 per month. If you agree to the terms, you are thereafter charged $19.95 per month for unlimited reports. I am happy to hear this has already been taken care of for you. Please know that we are not trying in anyway to scam you and that the charges are indeed shown in the payment window before purchase. If there is anything else we can do for you please contact help@usrealtyrecords.com.

All the best,
Customer Support

Thumbnail of user dawns198
1 review
0 helpful votes
  • Send Message
April 8th, 2018

This was very fast with very little information needed. It gave me much more information than I was expecting. Very pleased. I requested a basic report, I'll keep an eye on my account just in case. It would be very easy to push the wrong button

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi Dawn,

Thank you for your feedback!

Take care,

Customer Support

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Property information you can trust. Search for millions of properties in the United States, and get detailed and up to date information quickly.

Company Representative

Thumbnail of user joshuaf27
Joshua F.

How do I know I can trust these reviews about US Realty Records?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about US Realty Records?