• US Realty Records

US Realty Records

Write a Review

Overview

US Realty Records has a rating of 3.7 stars from 1,382 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with US Realty Records most frequently mention basic report, property taxes, and reasonable price. US Realty Records ranks 7th among Real Estate sites.

  • Service
    23
Positive reviews (last 12 months): 83.3%
Positive
5
Neutral
0
Negative
1
10
See all photos
How would you rate US Realty Records?
Top Positive Review

“Right on Target”

Judi C.
8/13/20

I was curious regarding the tax base on my home and happened up on US Realty Records. Figured I would waste $1.25 to see where it took me. Wow! Everything I could have possibly asked for was right there before my eyes! If you require information on your home, this is the site for you

Top Critical Review

“Charged me 19.95 without my authorizing”

Robin R.
1/23/24

I paid the dollar for record then called and cancelled because it is not what I was looking for. And they charged me 1 that I agreed to pay then I looked and they charged 19.95 as well without my permission! CROOKS

Reviews (1,382)

Rating

Timeframe

Other

Reviews that mention popular keywords

credit card (27) property taxes (10) square footage (9) web site (9) report (313) information (358) property value (11) customer service (8) owners name (7) great service (7) email address (5) market value (5)
Thumbnail of user eileenh29
3 reviews
6 helpful votes
  • Send Message
October 19th, 2017

I looked up my own house! It was brand new when I bought it 7 years ago and I personally know the family that formerly owned the land that my house was built on. The report listed the current owners as people who live in another state! I only spent $1.25 for the "basic" report, but the site was relentless in trying to convince me to buy "additional" information. Total BS!

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi Eileen,

I apologize as it sounds as if you experienced some issues with our product.

Please contact our customer support team at "help@usrealtyrecords.com" and someone will be happy to assist you with this.

Take care,

Customer Support

Thumbnail of user kathleene16
2 reviews
0 helpful votes
  • Send Message
June 16th, 2016
Verified purchase

Since we own this house, I know what it looks like. The site shown on page one is the area BESIDE our house, and not even on our property line. It doesn't name the years the previous owner owned it or the realtor who sold it to us. Glad I only 'bought' one report and not a monthly subscription. Now will be sure to peruse my next credit card statement to be sure I was only charged one time.

Thumbnail of user joycel41
1 review
0 helpful votes
  • Send Message
July 9th, 2016
Verified purchase

I was expecting a simple 2 statement report showing the property value, but US Realty Records exceeded my expectations with not only my initial request, but additional information regarding schools and demographics that I didn't expect to receive. Thank you!

Thumbnail of user judithm49
1 review
0 helpful votes
  • Send Message
July 24th, 2016
Verified purchase

I grew up at 252 s central ave and wanted to know who owned it now and what it was worth. We sold it in 1957 for $8000. I hate that it has gone in such disrepair. I thank you for the great information and the fast service. Wish I could buy it and fix it but at 78 I'm too old and my family is all in SC. Again thanks for making my day.

Thumbnail of user debrac49
1 review
0 helpful votes
  • Send Message
May 6th, 2016
Verified purchase

I lived here with my dad who passed away last September. I'm being intimidated to leave, etc.im trying to do improvements I wanted to do for daddy, and my sister has done everything to interfere. I loved my dad n it isn't about. Me or her. It's about him, Johnny Cannon. I wanna honor, respect him. And say our goodbyes. And sell this property

Thumbnail of user susans438
1 review
0 helpful votes
  • Send Message
February 19th, 2018

My request for the valuation report for this property was received in a very quick span of time. I opted out of monthly membership though. I don't think I need further. However, if I find it necessary in the future I will most definitely return to UsRealtyRecords.com! Thanks!

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi Susan,

Thank you for your feedback!

Take care,

Customer Support

Thumbnail of user brianb195
1 review
0 helpful votes
  • Send Message
August 22nd, 2016

I tried to request a single record for 95 cents and when I accepted it I was signed up for a monthly service costing me $19.95 a month for 4 months by the time I caught it. They did return one month. That was great of them, right. So, one record I requested for 95 cents, which they did take from my account as well, did cost me $60.80. Bank won't do anything because they said there is a hidden button that tells you all about how they intend to take your money.

Thumbnail of user shirleyl33
1 review
0 helpful votes
  • Send Message
June 25th, 2016
Verified purchase

We have rented this home for 6 yrs and when we move in they wouldn't sell all thru years. The owners son said his mom would sell to us now if our loan is approved. At this point he wanted 83,000,00. After seeing this he is only getting 62,000. Thanks you guys are spot on!

Thumbnail of user lindab285
1 review
0 helpful votes
  • Send Message
October 30th, 2016
Verified purchase

I thought you'd tricked me when I couldn't go back to print the information and instead received a Rate Your Experience page. But you came through after all.
Good job. Sorry I doubted you. Needed this to show Planning Officer at City Hall.

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Thank you for using US Realty Records Linda! I'm glad we were able to resolve this for you!

Thumbnail of user jhong8
1 review
3 helpful votes
  • Send Message
February 26th, 2018

It said before paying that it has all the information in their report but after paying it couldn't find that address when called customer service was told need to go on line but there isn't anything online besides sending emails with no respond. I'm really so ashamed of my self for giving my credit card information to a fraud company.

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi Jhon,

Thank you for your feedback!

There may have been a technical issue while looking for your report.

You will not be charged for a report not received.

Please email our customer service team at "help@usrealtyrecords.com" and someone will be happy to reverse this charge.

Take care,

Customer Support

Thumbnail of user kimb1412
1 review
2 helpful votes
  • Send Message
February 17th, 2017

I was also scammed. Thought I was paying $1.95 but ended up with $20 subscription. Received email saying account was cancelled but no word about refund. No phone response and no live chat. Beware.
Follow up to my original comment above. After several emails I received a refund but I had to be persistent. First this company needs to revamp their website to make it clearer exactly what is being charged. Second the employees obviously don't communicate since today Joshua commented on my review suggesting that if I had asked for a refund I would have got one. Well I did request one and I have received one but someone forgot to let Joshua in customer service know.

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi Kim! We apologize for any troubles you have had using our site. When you purchase a report for $1.95 you are offered our monthly subscription service for $19.95 which you may accept or decline. If you had declined you would only be charged the $1.95 fee and one-time report. Please contact us immediately via email help@usrealtyrecords.com and we would be happy to help you out with this right away. Cancels and refunds are only available if you had specifically requested from one of our customer service representatives.

Thank you for your feedback!

Thumbnail of user doreenk4
1 review
9 helpful votes
  • Send Message
October 3rd, 2017
Verified purchase

We were looking for information about a rental property we were interested in. We received all the information needed to confirm any doubts that we had. The price to get the report was less than a cup of coffee. It's well worth it for peace of mind. I would recommend this site if you want an easy way to get property owner information, price paid, and current value of the home - all in one place.

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi Doreen,

Thank you for your feedback!

Take care,

Customer Support

Thumbnail of user christophl
2 reviews
1 helpful vote
  • Send Message
April 7th, 2018

Added a little more information to what I own. As I am reading the comments to the right it states that many people have been charged for a monthly fee, I am not interested in paying any more fee's. Also my printer is not working with this site to print the report, first page has taken 10 minutes to print. My printer has never done this before.

Tip for consumers:
Watch Out

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi Christoph,

Thanks for your feedback!

Please note you do not have to sign up for a monthly subscription it is completely optional.

Contact our customer service team at "help@usrealtyrecords.com" to get this rectified.

Take care,

Customer Support

Thumbnail of user franks134
1 review
0 helpful votes
  • Send Message
July 15th, 2016
Verified purchase

It took a bit more time than I expected... not immediate, but the report arrived within 5 minutes to my laptop.

I primarily needed the owner's name and it got that right. Lots of additional info. But I didn't need it.

Thumbnail of user melvalyns
1 review
0 helpful votes
  • Send Message
July 30th, 2016
Verified purchase

Good information. Because I had to pay the fee I wish I could have a copy of this report. This property is next door to me and has been vacant for 7 years. We have to report the high grass yard several times every summer to the city to mow. What a hassle this has been.

This report doesn't show unpaid taxes or any other amounts associated with the property. Does this mean all taxes are paid and no liens applied to it?

Service
Value
Thumbnail of user timr107
1 review
0 helpful votes
  • Send Message
December 30th, 2017

I was actually surprised that I could get any information at all for only $1.25. Of course, they attempted to upcharge to a $9.95 per month premium plan... which I declined. The property I searched was my own, so there were no surprises. All of the basic data was essentially correct, however their property valuation was not even close (roughly 1/8 of its' actual value). I made the search because of all the ads I hear about home title fraud. This was much easier than making a trip to the county courthouse. Last thing... once the online report is generated, it is impossible to download without upgrading to the premium plan. However, I was able to copy clip the information, paste it into Word and save it that way.

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi Tim,

Thank you for your feedback!

You do not need to upgrade to a premium account in order to download the requested report. If you contact our customer service team a rep will be happy to provide you with a copy of the report.

Please email "help@usrealtyrecords.com" for further assistance.

Take care,

Customer Support

Thumbnail of user sandiel3
2 reviews
0 helpful votes
  • Send Message
December 24th, 2017

Excellent site. I was able to get all t he information I needed at one time. T\This is an original El Reno home, built in 1930. My grandson really like it, though it needs a great deal of work as it has been neglected for years. Fortunatly, he is able to make all repairs himself.

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi Sandie,

Thank you for your feedback!

Take care,

Customer Support

Thumbnail of user thomash196
1 review
0 helpful votes
  • Send Message
December 7th, 2017

Excellent service. This is exactly what I have been looking for to meet my needs. Thank you so much for providing such a thorough product for an inexpensive cost. I will be continuing to utilize the service.

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi Thomas,

Thank you for your feedback!

Take care,

Customer Support

Thumbnail of user eugenes31
1 review
0 helpful votes
  • Send Message
June 21st, 2016
Verified purchase

I was initially upset that I had subscribed and deleted my account information. But I was very satisfied with the. 95 product. Since this was a one time look at a property that my wife is inheriting, it was a great overview, although we were disappointed with the value, it could be more realistic than our expectations.

Thumbnail of user marku193
2 reviews
3 helpful votes
  • Send Message
February 14th, 2017

They post their fee as. 95 then tack on another fee for 19.95. No mention of that second fee in their ad. Avoid them they are thieves They also reported that the house I was researching was a 3 bathroom home when I know for a fact it only has 2 bathrooms..

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hello Mark! We apologize for any troubles you have encountered using our site. The $19.95 is an optional monthly subscription which you can accept or decline at the time of payment. Please contact help@usrealtyrecords.com immediately and we would be happy to take care of this for you in a prompt manner. All the best!

Thumbnail of user lamardh
1 review
0 helpful votes
  • Send Message
December 28th, 2017

Very fast easy and affordable the steps were not hard to follow the information that was given was valuable I would use this service again and refer it to anyone and need of information about a certain or particular property

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi LeMard,

Thank you for your feedback!

Take care,

Customer Support

Thumbnail of user lindas313
1 review
0 helpful votes
  • Send Message
September 6th, 2016
Verified purchase

Disappointed that it couldn't provide the previous owners name. Also, it says there are 5 full bathrooms. Not true. There is only "one" full bathroom. Why would a house have 2 bedrooms and that many bathrooms.

Remaining information was helpful.

Thank you.

Thumbnail of user dwighth39
1 review
0 helpful votes
  • Send Message
October 16th, 2019

For that change it cost it's worth it you'll get all the info you need! I was looking a getting a home but the recent tenants that was on there way out didn't want to give me the Contact info so I looked up the info using this site an I'm glad I did!

Thumbnail of user paulf336
1 review
0 helpful votes
  • Send Message
December 7th, 2018

I've lost so much. But thanks to the report I received, I'm able to find a course of action where I did not have one, nor did I know what to do until I found this site. Thank you.
I hope this information will help others.

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi Paul,

Thank you for your feedback!

Take care,

Customer Support

Thumbnail of user royp31
1 review
0 helpful votes
  • Send Message
July 21st, 2016
Verified purchase

Just looking for information on the value of my property. Possible refinance. Stumbled into this website. Charged $1.25 for one time report, (i sure hope that is all).
(i like the spell check on this option.)
A lot of information and it should help my search.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Property information you can trust. Search for millions of properties in the United States, and get detailed and up to date information quickly.

Company Representative

Thumbnail of user joshuaf27
Joshua F.

How do I know I can trust these reviews about US Realty Records?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about US Realty Records?