This website seems to be closed. Find similar businesses
  • Vbridal

Vbridal

Write a Review

Overview

Vbridal has a rating of 3.7 stars from 147 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Vbridal most frequently mention customer service, wedding dress, and good quality. Vbridal ranks 316th among Wedding Dresses sites.

  • Service
    30
  • Value
    32
  • Shipping
    26
  • Quality
    27
11
See all photos
How would you rate Vbridal?
Top Positive Review

“Expectations exceeded”

Rachel B.
7/11/16

For ordering a dress online, this far exceeded my expectations. I thought the top was lace but it is actually beading, which I like better. Only 2-3 beads were loose, it is very good material and well-made. I got it with custom sizing, and it only needs to be taken in across the shoulders a teensy bit. Only thing I can think of that could be better - the slip is not stretchy so it makes bending down a little tough but not bad (although not see-through at all so it does its job).

Top Critical Review

“MAJOR SCAM! AVOID THIS COMPANY!”

Joan H.
4/4/20

I ordered a dress for my daughter's wedding and was sent the wrong dress and it had the hanger loops sewn into the outside of the dress! I complained and sent pictures of the dress to prove the defects and the fact that it was the wrong dress that they sent. Because of the rush I was in, I re-ordered the original dress I had selected and paid again. I was absolutely shocked when they did exactly the same thing a second time. Wrong dress again and poor workmanship. I have written and sent pictures 6X and have not received an answer. I am being completely ignored now that they have my money. Their mistake is not knowing that I am an attorney and I intend to go after them so they can't do this to another customer ever again.

Reviews (147)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (26) wedding dress (27)
Thumbnail of user melissav28
1 review
3 helpful votes
  • Send Message
May 29th, 2016
Verified purchase

My prom dress is amazing! They helped me a lot. Amazing stuff, amazing service

Thumbnail of user lilyr15
1 review
2 helpful votes
  • Send Message
August 12th, 2016
Verified purchase

Great customer service, i am so happy with my purchase!

Service
Value
Shipping
Quality
Thumbnail of user nelliek5
1 review
0 helpful votes
  • Send Message
August 3rd, 2016
Verified purchase

Beställde brudklänning från Vbridal.
Snabb hjälp med frågor på chaten.
Klänningen kom snabbare än utlovat, drygt 2 veckors leveranstid.
Klänning beställd med specialmått, satt perfekt.
Det negativa jag kan säga är att en fråga av många på chaten var inte korrekt besvarad men är ändå nöjd. Vid första snabbprovningen av klänningen så ser inte knapparna i ryggen ut att sitta i exakt rak linje, tror dock att det är lätt åtgärdat, kanske till och räcker med att stryka den.

Thumbnail of user benedettac1
1 review
2 helpful votes
  • Send Message
August 16th, 2015

Ho acquistato a luglio un vestito da sera. L'articolo è arrivato in 13 giorni, la qualità è ottima, e di ottima fattura. Ho chiesto la restituzione degli oneri doganali che, su mia richiesta, mi sono stati celermente restituiti. Consiglio vivamente il sito e acquisterò sicuramente ancora
Benedetta

Thumbnail of user lamontagnes
1 review
0 helpful votes
  • Send Message
December 29th, 2015

J'ai bien reçu mon colis de Vbrial. La robe est magnifique, elle me convient parfaitement.Ja vais pouvoir la mettre en fête de fin d'année. Bravo aux couturières et au service! Je pense rester client de Vbridal. Bien à vous.

Thumbnail of user laurak95
1 review
1 helpful vote
  • Send Message
October 25th, 2016
Verified purchase

Ich war mit allem sehr zufrieden. Der Kundenservice hat mir alle meine Fragen schnell beantwortet hat. Mein Brautkleid kam recht schnell und so wie ich es bestellt habe (maßgeschneidert), passte perfekt und sah sehr schön aus!

Thumbnail of user yanis250
1 review
2 helpful votes
  • Send Message
December 26th, 2014

Das Kleid ist von guter Qualität, die Perlen sind glitzernd aber nicht knallig. Die Passform betont die Figure super, und auch mit der Schleppe sieht es wirklich elegant aus. Ich habe es für eine Party bestellt, die anderen haben mir immer gefragt, wo ich dieses wonderschönes Kleid gekauf habe, natürlich habe ich ihnen die Seite Vbridal empfohlen. Es ist echt eine super Seite!

Thumbnail of user peters315
1 review
0 helpful votes
  • Send Message
April 8th, 2017
Verified purchase

Beste,
Dank u voor het mooie kleed!
Het was spannend afwachten maar we zijn super tevreden.
Een aanrader!

Thumbnail of user sweetc2
1 review
2 helpful votes
  • Send Message
May 24th, 2016
Verified purchase

Je suis très satisfaite de ma commande très rapide et je conseillerai vos services à mes proches ou autre personne merci

Thumbnail of user moniekv
1 review
0 helpful votes
  • Send Message
May 3rd, 2016
Verified purchase

Ik ben heel erg tevreden over de trouwjurk die ik bij jullie heb gekocht. Hij zit helemaal perfect. En voel me er helemaal goed bij

Thumbnail of user annemariea1
1 review
4 helpful votes
  • Send Message
May 12th, 2016
Verified purchase

Duidelijke site, levering volgens afspraak, jurk zoals op de afbeelding, perfecte pasvorm. Tevreden klant.

Thumbnail of user steffih
1 review
0 helpful votes
  • Send Message
October 13th, 2016
Verified purchase

Das kleid ist/war perfekt für mich und meine hochzeit...

Thumbnail of user petram5
1 review
0 helpful votes
  • Send Message
May 11th, 2016
Verified purchase

Das Kleid passt, sieht sehr schön aus. Ich kann Vbridal weiter empfehlen

Thumbnail of user polinas
1 review
0 helpful votes
  • Send Message
March 17th, 2016

Tolles Kleid! Ich bin sehr zufrieden und empfehle die Seite auf jeden Fall weiter!

Service
Value
Shipping
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Founded in 2011, Vbridal is dedicated to the offering of the largest selection of wedding dresses, wedding party dresses, and special occasion dresses. With size and color customization available, you can always tailor our dresses to your taste and have them flatter your figure at any time.

Company Representative

Thumbnail of user vbridalv
Vbridal V.
In Love, We Trust
We are here for you!

How do I know I can trust these reviews about Vbridal?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Vbridal?