• VinHistoryUSA

VinHistoryUSA

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Overview

VinHistoryUSA has a rating of 3.0 stars from 385 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about VinHistoryUSA most frequently mention credit card, customer service, and live chat problems. VinHistoryUSA ranks 62nd among Autos sites.

  • Service
    93
  • Value
    97
  • Shipping
    52
  • Returns
    69
  • Quality
    91

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Positive reviews (last 12 months): 65.3%
Positive
186
Neutral
23
Negative
76

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1 reviews

50
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How would you rate VinHistoryUSA?
Top Positive Review

“Works well, needs improve”

Sy K.
7/11/24

They collect the information very well, showed it with cheap promotion. I searched two cars, first one via plate number and the second other one via vin. Vin research worked pretty well. But plate number, as soon as I paid for the membership right after I search the first car and saw that the report is ready. There was nothing. Even if they sent another link that I can get the free record. I still doubt that was the best they could.

Top Critical Review

“Absolute SCAM”

Becca E.
9/17/24

Site is an absolute scam. RUN AWAY. The $1 report produced absolutely nothing. Then, canceling the subscription is absolutely impossible. If you call, they tell you to ask the chat bot. If you chat, they tell you to email. In the email they send you to a link that doesn't work. SCAM. SCAM. SCAM.

Reviews (385)

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credit card (27)
Thumbnail of user rebeccadelliott
Virginia
1 review
1 helpful vote
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September 17th, 2024

Site is an absolute scam. RUN AWAY.

The $1 report produced absolutely nothing. Then, canceling the subscription is absolutely impossible. If you call, they tell you to ask the chat bot. If you chat, they tell you to email. In the email they send you to a link that doesn't work.

SCAM. SCAM. SCAM.

Service
Value
Shipping
Returns
Quality
Thumbnail of user soshag
Virginia
1 review
3 helpful votes
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July 30th, 2024

I paid for the $1 report, which only gave the same info I received from the national site. I tried canceling via email the same day as well as with chat bot on website. Gave # to call. I responded I didn't have time to call. Website states you can cancel via those methods as well as calling. 7th day, I had a charge for $29.95. I emailed again, said call the number. I did, canceled and immediately disconnected. I called back to talk about refund, cause I already canceled 7 days prior. No answers. I left msg. Tried email but no response. Used chat bot on site and said to wait 24 hrs for them to investigate refund. This site is a total rip off. Lack of info in reports and charging after cancelation.

Service
Value
Returns
Quality
Thumbnail of user paulav277
New York
1 review
2 helpful votes
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July 22nd, 2024

So much for immediate and hassle free cancelation policy that they advertise on the site. The information I received on the one report I needed wasn't even accurate. I have been trying to cancel for an hour. I keep getting the run around. I was sent to an email from the chat, then sent to call a number that just keeps cutting me off.

Products used:
I signed up for the $1 7 day trail.

Service
Value
Shipping
Returns
Quality
Thumbnail of user syk4
Georgia
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

They collect the information very well, showed it with cheap promotion.
I searched two cars, first one via plate number and the second other one via vin.
Vin research worked pretty well.
But plate number, as soon as I paid for the membership right after I search the first car and saw that the report is ready. There was nothing.
Even if they sent another link that I can get the free record. I still doubt that was the best they could.

Thumbnail of user helenj973
Georgia
1 review
0 helpful votes
  • Send Message
July 11th, 2024
Verified purchase

From the article I read which said you offered free vin lookup, I expected just that. After paying a nominal fee, I expected more than I got, which was minimal. I never got all the information I needed.

Thumbnail of user dpospres
Maryland
1 review
2 helpful votes
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August 1st, 2024

This is a scam site. You will not get a free report. They will charge you $1 then have your payment info and charge you a $30 subscription fee a week later that they refuse to refund. Beware!

Thumbnail of user andrean618
California
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Looked up a prospective purchase and discovered it was a good deal. Just got my new to me Mazda CX-9 back from my mechanic who assures me I made a smart buy!)

Thumbnail of user jadeny4
Washington
1 review
0 helpful votes
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July 11th, 2024
Verified purchase
• Updated review

This was the perfect place to look up accident details of a vehicle I was interested in buying. I was able to find out what I wanted. Definitely recommend

Good vehicle report
July 11th, 2024
Verified purchase
• Previous review

Was able to look up a vehicle I was interested in buying and able to read the accident details. Was very happy

Thumbnail of user bivindg
New Jersey
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Thank you very much. The report was easy to understand with all the details presented in a more easy to understand way. I really liked it and would love to try it again in the near future

Thumbnail of user cameronm463
California
1 review
0 helpful votes
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June 9th, 2024
Verified purchase

I'm not one to exaggerate with trumped up reviews in hopes of getting anything-- website was quick, did just about what I had expected and was very straightforward and easy to use. No frills, no nonsense, no tricks. I appreciate that last part most.

Value
Shipping
Quality
Thumbnail of user annad1415
Oregon
1 review
0 helpful votes
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June 8th, 2024
Verified purchase

Overall the process to get information on the vehicle I was looking for was simple. It was a little slow moving but that could of been my internet or processing the information on the car itself.

I was expecting more information like in regard to maintenance history like with carfax but for the trial price it's not bad. I know it will help many people over all especially in a world where cars are stolen and we might need to do a quick check to see one way or another.

Thumbnail of user danielp2834
Illinois
1 review
0 helpful votes
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June 8th, 2024
Verified purchase

My experience with this program was very good, the site was extremely easy to navigate thru, the search was completed in an timely matter, and also the website had no slow downs or glitches to it at all.

Thumbnail of user kristineb277
Florida
1 review
0 helpful votes
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June 10th, 2024
Verified purchase

My son is purchasing a used car and this service has been great because we can check the Vin number and it lets us know all of the issues with the car. If there have been any accidents if the maintenance has been maintained. It's truly saved us quite a bit of money.

Thumbnail of user taraj291
Connecticut
1 review
0 helpful votes
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June 11th, 2024
Verified purchase

I am a recent victim of identity theft. I found a car listed under my name that I did not recognized. Your site provided me previous owners and that jogged my memory. My mind is at peace knowing now that the car was legitimate. Thank you so muc!

Thumbnail of user joew1646
Louisiana
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Entered in the required Vin # and within seconds had all the information I was looking for! Cost me only $2 Dollars! That's it!
Thanks guys!

Thumbnail of user davidt4480
South Carolina
1 review
0 helpful votes
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June 8th, 2024
Verified purchase

My son and I recently considered purchasing a used car for him to drive to work. We ran across an older car with lower mileage that was listed at a good price. I used VinHistoryUSA to look up the car's VIN number. The $1 report told me what I needed to know, including the car's ownership and major repair history and the fact that it had not been in an accident. I have used other far more expensive services in the past and felt the information provided by this report was comparable.

Thumbnail of user saifedeena
Illinois
1 review
0 helpful votes
  • Send Message
September 5th, 2024
Verified purchase

Reliable source of information. I used it a few times when purchasing pre-owned vehicles

Thumbnail of user marko1521
Pennsylvania
2 reviews
0 helpful votes
  • Send Message
June 9th, 2024
Verified purchase

It just was hard to negative your website. This is hard to have things done if your going just keep charging me for one pdf and another file. But that's your website and business. I do ethics for a living and your company needs it more.

Thumbnail of user jimsons1
Canada
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

Nice and quick. However, the benefits of the visual content ultimately trump the downsides, as it creates a cohesive and visually stimulating experience that keeps the user scrolling. Also, users who want to promote long-form or written content can easily share portions of it with links to their website or other work, if they so choose

Thumbnail of user julieta67
New York
1 review
0 helpful votes
  • Send Message
July 11th, 2024
Verified purchase

Don't buy a car before you inform your self and this website is the one that is going to help you with that

Thumbnail of user maikimf
Washington
1 review
1 helpful vote
  • Send Message
May 31st, 2024
Verified purchase

You get to find out the name of the person who owns the car. It doesn't tell you if its stolen, no carfax, doesn't even tell you the size, weight, or the cars color. It was slightly helpful though so thats why it got a second star.

Thumbnail of user christopherd2161
Wisconsin
1 review
0 helpful votes
  • Send Message
July 11th, 2024
Verified purchase

Found the info I needed right away. Everything was easy to use and up front about any additional costs. Thanks!

Thumbnail of user christophery376
California
1 review
0 helpful votes
  • Send Message
June 1st, 2024
Verified purchase

VINHistoryUSA has a great website that is very easy to use. The information comes quickly and is displayed in a way that is easy to follow. I would definitely use their service again and suggested to friends.

Thumbnail of user lindac5703
California
1 review
0 helpful votes
  • Send Message
June 8th, 2024
Verified purchase

I recently purchased a used vehicle and I wanted background history on it, so I decided to use VinHistoryUSA as my resource.
I am very satisfied with the report I received and can rest easy knowing my purchase was a good one.

Thumbnail of user trudyg70
Virginia
1 review
1 helpful vote
  • Send Message
July 29th, 2024
Verified purchase

This company is extremely difficult to work with and the website appears to be set up to trick customers. Originally the name appears as VINhistoryUSA, everything else comes as CarInfoStory. Nothing functioned correctly on the site except taking your money. I received a text saying the report is ready with a link and nothing happened. There was an option to download which appeared to be free and as soon as you click on it a message appears for 2 seconds showing another $1 charge. I am busy caretaking of my daughter and granddaughter who both have disabilities but as soon as I saw I was being charged for the the subscription I called to request a refund and the recording states no one is available to take your call after being on hold for a bit. PayPal recommends emailing the company and I did only to receive an email replying to call to request a refund! Again, cannot get a live person and same message 2 more times no one is available! I did not want to automatically press to cancel the subscription because I want a full refund as I did not receive a report and the link did not work. I finally pressed 1 and cancelled. Worst experience ever.

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Thumbnail of user johnsonj99
Johnson J.
Typically does not respond to reviews

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