• VinHistoryUSA

VinHistoryUSA

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Overview

VinHistoryUSA has a rating of 3.0 stars from 385 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about VinHistoryUSA most frequently mention credit card, customer service, and live chat problems. VinHistoryUSA ranks 62nd among Autos sites.

  • Service
    93
  • Value
    97
  • Shipping
    52
  • Returns
    69
  • Quality
    91

Proactively asks for customer feedback

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Positive reviews (last 12 months): 65.3%
Positive
186
Neutral
23
Negative
76

Instant Feedback

1 reviews

50
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How would you rate VinHistoryUSA?
Top Positive Review

“Works well, needs improve”

Sy K.
7/11/24

They collect the information very well, showed it with cheap promotion. I searched two cars, first one via plate number and the second other one via vin. Vin research worked pretty well. But plate number, as soon as I paid for the membership right after I search the first car and saw that the report is ready. There was nothing. Even if they sent another link that I can get the free record. I still doubt that was the best they could.

Top Critical Review

“Absolute SCAM”

Becca E.
9/17/24

Site is an absolute scam. RUN AWAY. The $1 report produced absolutely nothing. Then, canceling the subscription is absolutely impossible. If you call, they tell you to ask the chat bot. If you chat, they tell you to email. In the email they send you to a link that doesn't work. SCAM. SCAM. SCAM.

Reviews (385)

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credit card (27)
Thumbnail of user tinaa594
Arizona
1 review
0 helpful votes
  • Send Message
June 12th, 2023

I agreed to a $1.00 search. Only needed one simple thing. Which was under the purview of what was offered for such $1.00. The one simple thing was not accomplished. Now over 5 days they have taken/stolen $39.84 from my credit union account for 3 separate charges I never and would never agree to. I don't have that kind of "mad" money laying around. Talking to a live person is next to impossible. There help site very minimal, as for options. The only # I found gives you 2 options, if they say they will connect you with a live person, you get disconnected. This is the USA why is this outfit still allowed to be in business. I wish I had seen the 1 star rating and read their reviews. This whole nightmare would of never happened. All I know is when I finally got a hold of a live person, had trouble understanding man because of his accent. Said he would refund money, then said he would cancel membership, I never signed up for, but the charges were membership charges. After trying to tell him I only agreed to $1.00 for the umpteenth, he said they would refund my money. I don't believe him to be honest. O guess we'll see...

Products used:
Vehicle VIN search

Service
Value
Returns
Quality
Thumbnail of user emilyw1112
Texas
1 review
5 helpful votes
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September 22nd, 2023

Don't do it! It's fraud. I had to call my credit card company to report the scam. Charge you an insane amount of money for looking up one vehicle and never getting the report. Please don't do it!

Thumbnail of user biffc5
South Carolina
1 review
0 helpful votes
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March 29th, 2024
Verified purchase

Doesn't have repair history, but otherwise good and fairly priced.

Thumbnail of user rhondam783
Colorado
1 review
0 helpful votes
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November 10th, 2022

I was scammed like everyone else----charges to my debit card that I did not authorize. Call this number--*******073----you can cancel your "subscription" and also get a refund.

Thumbnail of user trudyr60
Minnesota
1 review
2 helpful votes
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July 15th, 2023

They charge you $1, then immediately charge another 29.95 for a recurring 2 week "subscription"

Even better, NOT, you do not get access to it via the email you initially provided for the $1 report.

AVOID AT ALL COSTS

Tip for consumers:
They immediately charge 29.95, after the $1. It is NOT in the fine print or something you "accept"

Products used:
VIN Search

Service
Value
Returns
Thumbnail of user starhawkj
Texas
1 review
1 helpful vote
  • Send Message
October 12th, 2023
Verified purchase

Scam. They scammed me twice. They make you think that when you buy a report for $1 if that is all you will be charged but it's a lie. They automatically sign you up for a membership that cost $29.99 and you are billed every two weeks. That's right $720 for a year. And when you call to complain and get your membership cancelled they tell you they don't have access to your membership but they will refer the issue to their team to review. Unfortunately if you buy anything from them you eventually will be charged $720 for a years membership you never purchased and you. Please don't ever buy anything from them. They may be selling your debit card number on the black Market. Again. TOTAL SCAM. THIS COMPANY IS CRIMINAL AND THE OWNERS NEED TO BE THROWN IN JAIL!

Tip for consumers:
VIN number look up. scam. NEVER GIVE THEM YOUR DEBIT OR CREDIT CARD NUMBER. IF YOU BUY ANYTHING FROM THIS COMPANY WITHOUT KNOWING IT YOU ARE SIGNED UP FOR A YEARLY MEMBERSHIP THAT COST YOU $720 A YEAR THAT IS CHARGED $29.99 EVERY 2 WEEKS AND GET THIS THEY DON'T PUT THEIR COMPANY NAME ON YOUR BANK STATEMENT OR WEBSITE. They use the name "PERSONALITY QUIZLET" when they bill your debit or credit card. So look for that name and/or they may use multiple false names. Again.its a criminal organization

Products used:
tried to get a vin car report

Service
Value
Shipping
Returns
Quality
Thumbnail of user todt16
Virginia
1 review
1 helpful vote
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December 31st, 2022

Found out this was a scam site. Multiple charges beyond the initial charge. Canceled within 24 hours. Kept charging card after cancellation. Forced me to close out my card due to fraud. Stay away!

Tip for consumers:
Don't enter your credit card.

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user sharrm
Ohio
1 review
0 helpful votes
  • Send Message
March 28th, 2024
Verified purchase

Did not show some of the specifics we were looking for and thought we'd get

* VinHistoryUSA attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user anthonyl1227
Oklahoma
1 review
0 helpful votes
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May 13th, 2022

It is a scam. It says $1 VIN report but will charge you 30$. Costumer service is not very helpful either. I disputed the charges with my bank to get my money back.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jaydenv12
Jayden V.
Pakistan
1 review
0 helpful votes
  • Send Message
March 8th, 2024
Verified purchase

I had a great experience with VinHistoryUSA. Their VIN report was authentic and saved me a lot of time and hassle.

Thumbnail of user lauried365
Rhode Island
1 review
1 helpful vote
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May 17th, 2023

5/2 charged 1.00
5/2 charged $29.00 immediately after
5/2 Emailed told them to CANCEL IMMEDIATELY. They told me it would take 3 days and i would get a confirmation email. Never did
5/17 Charged an additional $29 from Track your vin...

SCAM ARTISTS i had to close out my card.

Tip for consumers:
SCAM

Products used:
SCAM

Service
Value
Shipping
Returns
Quality
Thumbnail of user heathers2302
Washington
1 review
2 helpful votes
  • Send Message
August 2nd, 2023

They don't send you what you purchased. Claim they'll refund your money and cancel subscription. Lies. I now have to get a new card so they have no access to my account

Products used:
I never received the project that they drew money out of my account for.. They claimed they would pay me back. They claimed that they would close my account. Both things that I requested. Never heard from them again.

Service
Value
Shipping
Returns
Quality
Thumbnail of user catherinec1641
GB
1 review
0 helpful votes
  • Send Message
March 8th, 2024
Verified purchase

I got a really good and detailed report for only $1. Great value for the money!

Thumbnail of user angibob7
South Dakota
1 review
2 helpful votes
  • Send Message
October 3rd, 2023

They make you believe you get a report for just a $1.00, but charge you $29.95, and they charge that every 2 weeks. Kenny has the worst customer service as well. Would not recommend!

Thumbnail of user karit75
Minnesota
1 review
0 helpful votes
  • Send Message
March 12th, 2024
Verified purchase

I was able to pay for my report but could not access the report that i paid for

Thumbnail of user ianh655
New York
1 review
0 helpful votes
  • Send Message
March 9th, 2024
Verified purchase

Super fast super cheap very helpful got everything I needed and more

Thumbnail of user willyy7
Illinois
1 review
0 helpful votes
  • Send Message
November 18th, 2022

I wanted to check out the vin number for a vehicle. I did a search for carfax. I saw an ad for $1.00 to check out a vin number. I put the vin number in and watched as all of this supposed scanning took place. Then I needed to put in my payment information. Immediately I get a message about the charge. I should have stopped right then and checked out why, but I didn't. I thought things were okay. Boy was I wrong. I said let the transaction go ahead. Immediately I got a notice from my credit card for a $29.95 charge. What the hell? I started chatting with them and they told me you have to sign up for a recurring monthly payment. What the hell? What happened to the $1.00 vin number check? It doesn't exist. That is just the scam to get your credit card information. I told them I didn't sign up for that and I wanted the charges reversed. I gave them my email and the last six digits of my card. I received a generic email about a cancellation. The next day I get a strange $4.95 charge. What the hell? The credit card company had already stopped that charge. They are getting me a new card. My credit card reversed all the charges. DO NOT DEAL WITH THESE SCAMMERS!

Tip for consumers:
DON’T WASTE YOUR TIME!!

Products used:
None, this is a total scam!

Service
Value
Shipping
Returns
Quality
Thumbnail of user shannonk559
Michigan
1 review
0 helpful votes
  • Send Message
March 11th, 2024
Verified purchase

Quick delivery (check spam folders). Report very information and less expensive than other sites

Thumbnail of user michaels12707
Canada
1 review
0 helpful votes
  • Send Message
March 11th, 2024
Verified purchase

Provided good analysis of the vehicle
I was hoping to get build sheet data

Thumbnail of user denisej737
Maryland
1 review
1 helpful vote
  • Send Message
July 15th, 2023

The same story. My husband went on and paid $1 on 7/14, then we got a $29.95 charge the same day! 7/15, we got a $4.95 charge. Will be calling our bank today, I refuse to be scammed!

Service
Value
Quality
Thumbnail of user kirstenv29
Connecticut
1 review
0 helpful votes
  • Send Message
October 23rd, 2023

Like everyone says...scammers
They keep charging AND they sell your CC info to others
Fraudulent charges appear on your CC statements!

Careful
Please report them: https://reportfraud.ftc.gov/

Service
Value
Shipping
Returns
Quality
Thumbnail of user nancystandard314
New Jersey
1 review
1 helpful vote
  • Send Message
May 22nd, 2023

The site says this is $1 and they charge you the $1 plus charge your card another $29.95. I just had to spend 30 minutes disputing the charge. This site is a scam, do not give them a credit card #

Thumbnail of user michael.f
Florida
1 review
1 helpful vote
  • Send Message
October 5th, 2023

They say they have your VIN and will charge you $1. They will charge you close to 30$ and add a subscription to their service. Cancel immediately and report as a scam.

Thumbnail of user josuec95
Mexico
1 review
0 helpful votes
  • Send Message
March 9th, 2024
Verified purchase

I found fast the Vin report, very useful
I recommend 100 % the web

Thumbnail of user roberts10204
North Carolina
1 review
0 helpful votes
  • Send Message
March 8th, 2024
Verified purchase

Very reasonable price and fast service to get a vehicle history report.

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Thumbnail of user johnsonj99
Johnson J.
Typically does not respond to reviews

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