• VinHistoryUSA

VinHistoryUSA

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Overview

VinHistoryUSA has a rating of 3.0 stars from 385 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about VinHistoryUSA most frequently mention credit card, customer service, and live chat problems. VinHistoryUSA ranks 62nd among Autos sites.

  • Service
    93
  • Value
    97
  • Shipping
    52
  • Returns
    69
  • Quality
    91

Proactively asks for customer feedback

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Positive reviews (last 12 months): 65.3%
Positive
186
Neutral
23
Negative
76

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1 reviews

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How would you rate VinHistoryUSA?
Top Positive Review

“Works well, needs improve”

Sy K.
7/11/24

They collect the information very well, showed it with cheap promotion. I searched two cars, first one via plate number and the second other one via vin. Vin research worked pretty well. But plate number, as soon as I paid for the membership right after I search the first car and saw that the report is ready. There was nothing. Even if they sent another link that I can get the free record. I still doubt that was the best they could.

Top Critical Review

“Absolute SCAM”

Becca E.
9/17/24

Site is an absolute scam. RUN AWAY. The $1 report produced absolutely nothing. Then, canceling the subscription is absolutely impossible. If you call, they tell you to ask the chat bot. If you chat, they tell you to email. In the email they send you to a link that doesn't work. SCAM. SCAM. SCAM.

Reviews (385)

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credit card (27)
Thumbnail of user jasonb3587
New York
1 review
0 helpful votes
  • Send Message
April 8th, 2024
Verified purchase

So my mom bought a 99 expedition, she wanted to trade me for a 10 Lucerne,
I looked up the truck an boy it was salvaged, needed exhaust work.
So Vin history Koo Doe's to y'all!
Thank you

Thumbnail of user davids11919
Michigan
1 review
0 helpful votes
  • Send Message
March 28th, 2024
Verified purchase

This website is very user-friendly it has all the history on your vehicle up to date information.
Compared to other websites you will not find any other site for the price of vinhistory usa.
Will recommend to anyone thinking about purchasing a vehicle, it's definitely a piece of mind knowing everything checks out on the vehicle you're looking to purchase.

Service
Value
Thumbnail of user louannm29
Michigan
1 review
0 helpful votes
  • Send Message
March 29th, 2024
Verified purchase

I did receive valuable information that the dealer did not bring to my attention during the sales pitch. The vehicle was involved in an accident! But, what had me going to your site was the promise of a "free" window sticker to show me all the options that my vehicle has which I ended up paying for a vehicle report withOUT the window sticker 😕.

Service
Value
Quality
Thumbnail of user pattim416
Pakistan
1 review
0 helpful votes
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March 11th, 2024
Verified purchase

I was skeptical at first, but after trying out the vehicle report feature on this website, I'm a believer! The report was comprehensive, covering everything I needed to know about the car's history and condition. It saved me so much time and hassle!

Thumbnail of user ryesh
Pakistan
1 review
0 helpful votes
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March 8th, 2024
Verified purchase

I can't thank this website enough for the incredible service they provide. The vehicle report I received was incredibly thorough. It gave me peace of mind knowing that I was making a smart investment. 10/10 recommend!

Thumbnail of user marybreanak
Nevada
1 review
0 helpful votes
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March 4th, 2024

Ncredible value! This service saved me from a potentially risky purchase. Detailed insights into my car's history were invaluable. For just $1, it's a steal. Highly recommended for anyone buying a car!

Service
Value
Shipping
Returns
Quality
Thumbnail of user josepheneeischen08
Florida
1 review
0 helpful votes
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March 2nd, 2024

Outstanding experience! This service goes above and beyond, delivering comprehensive insights into your vehicle's past for just $1. It's a small price to pay for the confidence and security it provides. I'm grateful for the transparency and honesty this service offers. Highly recommended to all car owners and buyers alike!

Service
Value
Shipping
Returns
Quality
Thumbnail of user mp777
California
1 review
0 helpful votes
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March 8th, 2024
Verified purchase

This car history had different information than the seller had… even basics such as color of the car and number of previous owners. I would not trust what this company has to say about a car's history. Luckily I only paid $1

Thumbnail of user katew473
Minnesota
1 review
0 helpful votes
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May 3rd, 2024
Verified purchase

I knew very little about my car. I purchased it ten years ago and wanted thehistory. I got exactly what I wanted

Thumbnail of user savannahb126
New York
1 review
0 helpful votes
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April 17th, 2024
Verified purchase

I clicked the one time $1.95 to get my record, and a week later they tried to auto withdrawal $29.95

Thumbnail of user taylord387
Washington
1 review
0 helpful votes
  • Send Message
March 11th, 2024
Verified purchase

I asked to not sign up for a subscription as I was only getting the records for my current vehicle and no others yet I was still charged the subscription fee. I have yet to get a response from customer service or my refund.

Thumbnail of user mirandam346
Washington
1 review
0 helpful votes
  • Send Message
March 8th, 2024
Verified purchase

I needed to know more about my car that I just got roped into and someone told me about this website! It was super easy and straightforward on what to do and I had my detailed information of the car in no time! Just wish it gave more details on what it requires

Thumbnail of user raymondf769
Michigan
1 review
0 helpful votes
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April 8th, 2024
Verified purchase

Needed this info before buying a used vehicle. Dropping alot of money and don't want any surprises. This should be the go to anytime buying a used vehicle.

Thumbnail of user joeg1667
New Jersey
1 review
0 helpful votes
  • Send Message
March 9th, 2024
Verified purchase

VinHistory was super useful to check out my first car before i bought it! It gave me clear information on the issues and issues it didn't have. I'm super glad i used them and it worked great, my new car is perfect. Highly recommend!

Thumbnail of user kevinj1611
Texas
1 review
0 helpful votes
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May 12th, 2024
Verified purchase

Good, no issues, shows all information about the car. Useful information

Thumbnail of user samv571
Indiana
1 review
0 helpful votes
  • Send Message
April 3rd, 2024
Verified purchase

It was a great experience as I was able to receive all the information I needed for just $1 instead of paying $40. It helped in making my decision about the car.

Thumbnail of user haigt1
Florida
1 review
0 helpful votes
  • Send Message
March 9th, 2024
Verified purchase

All I wanted was to find out what the model number of my truck was I did not get that information you didn't tell me what I needed then you took $30 out of my account two days later you people are thieves you should be in jail

Thumbnail of user austinh542
Washington
1 review
0 helpful votes
  • Send Message
May 9th, 2024
Verified purchase

Nice people went smooth had a problem and got it resolved easily.

Thumbnail of user lindaz959
New York
1 review
0 helpful votes
  • Send Message
March 14th, 2024
Verified purchase

The report I received was not only comprehensive but also delivered in record time. It's a must-have tool for anyone looking to buy a car with confidence.

Thumbnail of user paulb5258
Arizona
1 review
0 helpful votes
  • Send Message
March 28th, 2024
Verified purchase

I was looking for some information; not trying to join a membership club. In typical internet fashion, I wasted my time and money on a scam to get more money out of me.

* VinHistoryUSA attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user daniels4592
Oklahoma
1 review
0 helpful votes
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February 9th, 2024

Everything is a complete scam with this website and now I have to order a new debit card and I have about 5 bills auto drafted off this debit number. There has to be some kind of laws against this or at least google should do something about sites like this doing this to people!

Tip for consumers:
That not all websites that say trustpilot our legit

Products used:
I tried checking a vin and it was a scam

Service
Value
Shipping
Returns
Quality
Thumbnail of user ginar483
Oregon
1 review
0 helpful votes
  • Send Message
April 7th, 2024
Verified purchase

Don't advertise you can find owner inofrmation if you cannot produce the requested information... matter fo fact... the information you gave me was worth ZERO to me

Thumbnail of user jonasm87
New Mexico
1 review
0 helpful votes
  • Send Message
April 2nd, 2024
Verified purchase

I think the service is great. I just don't think it should have to be paid for. I think the ads ran on the website should be sufficient enough to cover the $1 fee.

Thumbnail of user lisaa2814
Wisconsin
1 review
2 helpful votes
  • Send Message
January 29th, 2024

They charge your account three times (photo attached). One for $29.95. One for $1. Another one for $1. They immediately sent a text and email claiming to be from my bank flagging the transactions as fraud. The email clearly didn't come from my bank (photo attached). Neither did the texts (photos attached). When I called the number in the text, it was some guy speaking with an Asian accent, which is what tipped me off that it was a scam. To be safe, I transfered all of my money to a different account and will now have to change my credit card numbers.

Tip for consumers:
I am now going to have to spend hours undoing the damage from one click with this "company"

Service
Value
Returns
Quality
Thumbnail of user meanman2787
Washington
1 review
0 helpful votes
  • Send Message
February 14th, 2024

I payed for the 1 dollar report and got charged the 29.95 for the plan immediately that I did not want. Supposedly getting the 29.95 refunded, we will see. They ran my vin and I had to double check it a couple times due to the fact that the basic info of the truck that I could tell you by just owning it, like the drivetrain and engine, were wrong and I asked how they are going to charge me for info I could tell them by looking at the truck and it was wrong. I was told that's the info in the vehicle registration and I told them they are wrong and asked how do I update they said not there problem. Don't use this place, pay for carfax.

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Company Representative

Thumbnail of user johnsonj99
Johnson J.
Typically does not respond to reviews

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