• VinHistoryUSA

VinHistoryUSA

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Overview

VinHistoryUSA has a rating of 3.0 stars from 385 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about VinHistoryUSA most frequently mention credit card, customer service, and live chat problems. VinHistoryUSA ranks 62nd among Autos sites.

  • Service
    93
  • Value
    97
  • Shipping
    52
  • Returns
    69
  • Quality
    91

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 65.3%
Positive
186
Neutral
23
Negative
76

Instant Feedback

1 reviews

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How would you rate VinHistoryUSA?
Top Positive Review

“Works well, needs improve”

Sy K.
7/11/24

They collect the information very well, showed it with cheap promotion. I searched two cars, first one via plate number and the second other one via vin. Vin research worked pretty well. But plate number, as soon as I paid for the membership right after I search the first car and saw that the report is ready. There was nothing. Even if they sent another link that I can get the free record. I still doubt that was the best they could.

Top Critical Review

“Absolute SCAM”

Becca E.
9/17/24

Site is an absolute scam. RUN AWAY. The $1 report produced absolutely nothing. Then, canceling the subscription is absolutely impossible. If you call, they tell you to ask the chat bot. If you chat, they tell you to email. In the email they send you to a link that doesn't work. SCAM. SCAM. SCAM.

Reviews (385)

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Reviews that mention popular keywords

credit card (27)
Thumbnail of user deannaf178
Maryland
1 review
0 helpful votes
  • Send Message
March 11th, 2024
Verified purchase

Looked up information about a Jeep I was interested in. Found all the information I needed. It matched what the car dealer had shown me on Carfax. Great service.

Thumbnail of user hunterr145
Virginia
1 review
0 helpful votes
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March 28th, 2024
Verified purchase

I came on the site to check into a truck I was looking to purchase and I am so glad I did because doing so and checking the VIN I would have never of known that the truck has been into an accident due to the dealership not telling me that it was

Service
Value
Shipping
Returns
Quality
Thumbnail of user nazariyb
New York
1 review
0 helpful votes
  • Send Message
March 29th, 2024
Verified purchase

Overall not bad, could be better. At the beginning, the system showed that there is information about the car, but after payment it turned out that there is not))) but otherwise ok

Thumbnail of user jennaw201
Georgia
1 review
0 helpful votes
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March 18th, 2024
Verified purchase

There's a careless typo on the second page, "cofidence," which doesn't give me a lot of coNfidence in the report:-) But for $1 it was fine, I just needed to check out a couple of basic things.

Thumbnail of user jessica1987ann
Virginia
1 review
0 helpful votes
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March 11th, 2024
Verified purchase

When I stumbled across VinHistoryUSA from my general Google search I assumed it was another "not gonna really get you the info you need", kind of websites.But i still proceed further and all in all at the end of my VIN search, I got the info I needed and then some. Plus it easy to navigate, price is affordable and they dont swarm your inbox with spam emails! So it went over what I had exspected and assumed. I recommend VinHistoryUSA to EVERYONE!

Tip for consumers:
Very reliable and has the most info for the bvin search versus other sites!

Products used:
VinhistoryUSA for vehicle information

Service
Value
Quality
Thumbnail of user logang242
Pennsylvania
1 review
0 helpful votes
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April 1st, 2024
Verified purchase

Cancel my subscription cancel my subscription cancel my subscription i shouldnt have to send emails to cancel subscription there should be an option on your website

* VinHistoryUSA attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user stefanb143
Germany
1 review
0 helpful votes
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April 8th, 2024
Verified purchase

Was looking for some detailed information about a car exported to europe. Perfect description, all needed information was displayed

Thumbnail of user chelseas375
GB
1 review
0 helpful votes
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March 11th, 2024
Verified purchase

VinHistoryUSA's report was super helpful for me when I was deciding on buying a car. It gave me all the important details about the car's history and condition, making my decision much easier.

Thumbnail of user enriquez22
California
1 review
0 helpful votes
  • Send Message
March 28th, 2024
Verified purchase
• Updated review

The information on my vinlookup report was great it gave me all the information I needed to help me make a decision whether or not to buy a used vehicle I was looking at thank you

Products used:
Vin lookup

Service
Value
Shipping
Quality
Vin
March 28th, 2024
Verified purchase
• Previous review

Great vin history service I was able to review the car's history ownership accidents if it had a salvage title it really helped me make a decision whether to buy a used vehicle or not

Thumbnail of user peggyt265
Virginia
1 review
0 helpful votes
  • Send Message
March 17th, 2024
Verified purchase

Needed to verify a VIN as seller had no title to the vehicle I was thinking of purchasing. Another person gave me the website and I was able to easily check the history on the vehicle.

Thumbnail of user andrewm3297
South Carolina
1 review
0 helpful votes
  • Send Message
April 3rd, 2024
Verified purchase

I recently used this service to get info on a car's history and it was most helpful in helping me make a further decision toward a car purchase.

Thumbnail of user johnd9224
Georgia
1 review
0 helpful votes
  • Send Message
April 8th, 2024
Verified purchase

Needed to checkout the history of a car in we were looking at. We got the report we needed at a great price.

Products used:
Vin history

Service
Value
Quality
Thumbnail of user ar803
Washington
2 reviews
4 helpful votes
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January 17th, 2024

I ordered the $1 report, I'm usually good at seeing add ons but somehow missed the required $29.95 subscription fee. A few days later I was charged $4.95 by revampedreports8 for no reason. I have called them 20 times and either get disconnected or sent to voicemail. The online chat people are hardly helpful. I cancelled my credit card and need to wait 10 days for a new one just so this company can't continue to charge me.

Tip for consumers:
Avoid at all costs

Products used:
Vin report advertised for $1

Thumbnail of user toshab32
New York
1 review
0 helpful votes
  • Send Message
April 6th, 2024
Verified purchase

Satisfied with purchase. Would recommend to anyone. This company was able to provide me with all information I needed for vehicle.

Tip for consumers:
N/A

Products used:
N/A

Service
Thumbnail of user torbens10
Denmark
1 review
0 helpful votes
  • Send Message
April 7th, 2024
Verified purchase

Visiting CA and renting a brand new truck with no gas sticker, so I was in doubt if it was a patrol or diesel version.
The details from VIN helped me

Thumbnail of user grants294
Texas
1 review
0 helpful votes
  • Send Message
April 8th, 2024
Verified purchase

More complete information than the other paid services I've used, saved me from making a big mistake

Service
Value
Quality
Thumbnail of user michaeln2872
Colorado
1 review
0 helpful votes
  • Send Message
April 10th, 2024
Verified purchase

The data provided by the vin was mostly accurate. It showed to be an Eddie Baur edition, but it is an XLT.

Thumbnail of user michellej1794
Texas
1 review
0 helpful votes
  • Send Message
April 24th, 2024
Verified purchase

My purchase process was fast and convenient with no hassles

Thumbnail of user aarona968
Georgia
1 review
0 helpful votes
  • Send Message
April 8th, 2024
Verified purchase

I went on the website looking for certain information, but was given everything else, but what I was looking for

Thumbnail of user ericaa328
California
1 review
0 helpful votes
  • Send Message
April 6th, 2024
Verified purchase

The information provided I never knew a big Thanks. I highly recommend using this especially if you have a used car.

Thumbnail of user dheeraja6
Illinois
1 review
0 helpful votes
  • Send Message
March 28th, 2024
Verified purchase

Amazing & fabulous experience. A must recommendation for everyone. Detailed, quick & economical report with fraction of minutes. Thank you.

Thumbnail of user juner50
New Jersey
2 reviews
12 helpful votes
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February 6th, 2024

Just out to get your credit card number - do not use this site! Within seconds of submitting payment of the "$1" quoted, my card was charged for substantially more

Thumbnail of user pauld3249
Washington
1 review
0 helpful votes
  • Send Message
April 1st, 2024
Verified purchase

No maintenance records listed. Website is pretty terrible. Cheap way to check vin though to see it the car has been totaled

Thumbnail of user dnorbach
Texas
1 review
0 helpful votes
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December 30th, 2023

Charged $1 then $29.95. I requested cancellation and refund within minutes of subscribing. My credit card was hit with additional fraudulent activities within hours. Vinhistoryusa agents not located in US and won't issue refund. Complete fraud!

Tip for consumers:
Fraud- they won’t issue refund per fine print policy and my credit card was immediately charged additional unauthorized transactions under a different company name. Customer service not located in USA, won’t escalate to a supervisor and complete scam

Products used:
Vin history search

Service
Returns
Thumbnail of user stephenl1748
Washington
1 review
0 helpful votes
  • Send Message
April 1st, 2024
Verified purchase

I got on this site and put in the vin number of the truck I am thinking about buying. It was fairly quick and seems to have been efficient.

Service
Value
Quality

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Company Representative

Thumbnail of user johnsonj99
Johnson J.
Typically does not respond to reviews

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