• VinHistoryUSA

VinHistoryUSA

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Overview

VinHistoryUSA has a rating of 3.0 stars from 385 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about VinHistoryUSA most frequently mention credit card, customer service, and live chat problems. VinHistoryUSA ranks 62nd among Autos sites.

  • Service
    93
  • Value
    97
  • Shipping
    52
  • Returns
    69
  • Quality
    91

Proactively asks for customer feedback

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Positive reviews (last 12 months): 65.3%
Positive
186
Neutral
23
Negative
76

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1 reviews

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How would you rate VinHistoryUSA?
Top Positive Review

“Works well, needs improve”

Sy K.
7/11/24

They collect the information very well, showed it with cheap promotion. I searched two cars, first one via plate number and the second other one via vin. Vin research worked pretty well. But plate number, as soon as I paid for the membership right after I search the first car and saw that the report is ready. There was nothing. Even if they sent another link that I can get the free record. I still doubt that was the best they could.

Top Critical Review

“Absolute SCAM”

Becca E.
9/17/24

Site is an absolute scam. RUN AWAY. The $1 report produced absolutely nothing. Then, canceling the subscription is absolutely impossible. If you call, they tell you to ask the chat bot. If you chat, they tell you to email. In the email they send you to a link that doesn't work. SCAM. SCAM. SCAM.

Reviews (385)

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credit card (27)
Thumbnail of user kims2550
Ohio
1 review
1 helpful vote
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September 25th, 2023

I used this website to get a vin history of a car I was going to buy, website said $1 but I was charged $1 plus $29.95 and $4.95, then 2 days later I had over $1300 in charges for other websites and other fraudulent charges. I had to cancel my bank card and dispute the charges. Please do not use this site!

Thumbnail of user joeyj98
Japan
1 review
0 helpful votes
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April 7th, 2024
Verified purchase

It was very easy to use, fast results and cheap.
Just type in the VIN and pay.

Thumbnail of user mikef1824
Colorado
1 review
3 helpful votes
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July 22nd, 2023

I fell for the same scam as others... advertised as $1 vin report, but I was immediately charged the $1 plus $29.95, AND I couldn't even download the PDF or print my VIN report. Fortunately, I used a credit card who's fraud department caught it right away, declined the added charge, and is replacing the card so that this scam site can't continue stealing from me. Thank you, BoA!

Products used:
Vehicle VIN report

Service
Value
Returns
Quality
Thumbnail of user luisc1158
New Mexico
1 review
0 helpful votes
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March 11th, 2024
Verified purchase

It's an ok review of the tittle there is important information of the cars that shows the crash record, ensures and so on.

Thumbnail of user terryb1812
California
1 review
0 helpful votes
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March 8th, 2024
Verified purchase

I received very little information and was frustrated with the process. Maybe this is because the vehicle is a 5th wheel.

Thumbnail of user gustavsonj81
New York
1 review
2 helpful votes
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April 23rd, 2023

This website needs to be shut down somehow it really is nothing but a scam I wish I had seen the negative reviews before I used it because like everyone else I got ripped off charged me $26 on top of the additional dollar for a subscription and it's using a different company than all the others listed so obviously they keep switching up I really wish it could be taken off of Google and every other search platform. I really wish they could somehow be shut down so they don't steal from anyone else.

Products used:
Vehicle History Report

Service
Value
Shipping
Returns
Quality
Thumbnail of user trentj163
Iowa
1 review
1 helpful vote
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April 16th, 2023

I used this site 3 weeks ago, typed in my vin# payed the fee and said my vin wasn't right which it was, bc I used it on another site just fine after, so I messaged for a refund that day, I was told 7-10 business days, still nothing, messaged again told it was being sent to a different team and still nothing, then I get a charge on my account again today from the same company for another 29.95, I do not advise using this site as they are crooks and do not stand behind what they say.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jorgef206
New Jersey
1 review
1 helpful vote
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March 23rd, 2023
Verified purchase

They say the vehicle report is $1 but charge you $29. The phone # is disconnected and no one in live chat talks to you. I called my bank to stop the charge and get a new card because the websites paywall is unsecured.

Tip for consumers:
Don’t use at all!

Service
Value
Shipping
Returns
Quality
Thumbnail of user jamalg24
California
1 review
0 helpful votes
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March 8th, 2024
Verified purchase

Quick and easy website to use and you get the info you're looking for very quick. One of the best websites I've tried so far

Thumbnail of user chukwuma840
Washington
1 review
1 helpful vote
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February 3rd, 2023
Verified purchase

They advertise $1 and once you pay the $1, they deduct $29.95.
They did this to me on 4th January, on 29th, they tried again to take another 29.95, then again on 29th and today 3rd February 2023.
They keep using different account names and when I contacted the two separate customer agents through the live chat, they just keep pasting generic answers that never addressed the situation. They asked for my last 6 digits and email.

Nobody should use this service

Thumbnail of user alessiae5
Washington
1 review
0 helpful votes
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March 8th, 2024
Verified purchase

It's a good site, and does what it offers. I think it's a good purchase if you are interested in looking up VIN history.

Thumbnail of user tamikal52
South Carolina
1 review
0 helpful votes
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March 8th, 2024
Verified purchase

The search was quick and informative.It aided me in finding necessary answers to my questions relating to the vehicle I was searching.

Thumbnail of user kellif52
Florida
1 review
1 helpful vote
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December 11th, 2020

I used this service once and for the past 5 months the company has been billing me for services not rendered. I have called and asked them to remove me from their database, asked for a refund, asked to be completely removed from any services or databases I was listed in and they will not remove me from the list. Every 1 to 2 weeks I receive a charge on my bankcard which I have to call/email them to remove and credit back.
If you use this company plan on having a battle on your hands and be prepared to fight with them for at least the next 6 months to get your money back.

Tip for consumers:
Do not use this site - save your time and use carfax or something reputable that won't continually charge for services not provided.

Products used:
1 VIN search bought and paid for at the time of service.

Thumbnail of user natef69
Washington
1 review
0 helpful votes
  • Send Message
March 9th, 2024
Verified purchase

This process was pretty easy and I got a lot of information on the vehicle history. It came to me almost immediately.

Thumbnail of user altonj25
California
1 review
0 helpful votes
  • Send Message
April 8th, 2024
Verified purchase

Made my decision ready and it provided everything You needed to know about car.

Thumbnail of user christinas1676
Georgia
1 review
10 helpful votes
  • Send Message
August 2nd, 2023
Verified purchase

A bunch of losers that randomly charge your card MONTHS after you've canceled something you didn't even sign up for in the first place; even if you've never returned to that skanky website again. It is a total scam, a lie, robbery, rude, annoying, they should be in jail.

Tip for consumers:
They need to be jailed immediately because all theyre doing is bad stuff and they all suck

Thumbnail of user jsl-x
Colorado
1 review
1 helpful vote
  • Send Message
May 10th, 2023

Report has no information beyond recalls (which can be found for free) & the make and model of vehicle, which is of course. Free.

They advertise $1 report, then charge$29.95. Their phone number if you press 1, fails and hangsup. Hit 2 their voicemail is full and disconnects you.

100% absolute scam.

Products used:
Online Vehicle Report

Service
Value
Shipping
Returns
Quality
Thumbnail of user johnm14056
Washington
2 reviews
0 helpful votes
  • Send Message
March 9th, 2024
Verified purchase

When requesting a vin history on a vehicle I was purchasing I did not receive a complete vehicle history.

Thumbnail of user kyal6
California
1 review
0 helpful votes
  • Send Message
April 8th, 2024
Verified purchase

Works for vin history and whatnot. I was looking for owner name though.

Thumbnail of user rth10
Tennessee
1 review
0 helpful votes
  • Send Message
March 8th, 2024
Verified purchase

Have a problem with the statement that it is a free lookup, but wants a payment at the end to get the details

Thumbnail of user euijuy
California
1 review
0 helpful votes
  • Send Message
April 8th, 2024
Verified purchase

Delivery is good and product is perfect! There are so many products.

Thumbnail of user kmulkins
Indiana
2 reviews
0 helpful votes
  • Send Message
December 27th, 2023

I ordered a vin check.was supposed to be free. Then they wanted a credit card to verify. The vin check came back as not on file. Then a couple days later I got an alert from my bank I checked it out and carscentme charged me $1. Then vinsnug charged me 29.95. Well I've done some research and swipay llc. Out of Miami runs the carscentme scam as well as vin historyusa.they even reference the 29.95 and $1 payment on there website. They also give you a number to get a refund auto matically but that's the dudes cell phone all these businesses are run by the same man first name alexander.they tried to spread out the scam so it would work and it has worked for them. As far as my bank is doin a fraud investigation so hopefully they will pay for being a scam artist.I hope they get wind of that.

Tip for consumers:
That instead of a dollar they charge you 29.95

Products used:
None

Thumbnail of user samanthaw758
Washington
1 review
0 helpful votes
  • Send Message
December 12th, 2022

They did provide a vehicle history report but also have continued to charge me under various names...vintracker, findyourvin, etc. They do not list a telephone number but I did go through the chat and cancel everything but yet, still seeing charges. To the point where ice had to cancel my card and get a new one.

Service
Value
Returns
Quality
Thumbnail of user chelseac357
Pennsylvania
1 review
0 helpful votes
  • Send Message
April 2nd, 2024
Verified purchase

Was buying a used car and had to make sure it was legit, ran the vin on here and got all my answers

Thumbnail of user mbhayes6
North Carolina
1 review
0 helpful votes
  • Send Message
July 7th, 2023

Just like everyone else signed up for $1 then charged me $29.95 then $4.95 shows up,called bank and canceled my card and going to dispute it. Just wished I would have looked up reviews first.Had to give one star I wouldn't even give that if didn't have to

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Thumbnail of user johnsonj99
Johnson J.
Typically does not respond to reviews

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