• VinHistoryUSA

VinHistoryUSA

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Overview

VinHistoryUSA has a rating of 3.0 stars from 385 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about VinHistoryUSA most frequently mention credit card, customer service, and live chat problems. VinHistoryUSA ranks 62nd among Autos sites.

  • Service
    93
  • Value
    97
  • Shipping
    52
  • Returns
    69
  • Quality
    91

Proactively asks for customer feedback

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Positive reviews (last 12 months): 65.3%
Positive
186
Neutral
23
Negative
76

Instant Feedback

1 reviews

50
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How would you rate VinHistoryUSA?
Top Positive Review

“Works well, needs improve”

Sy K.
7/11/24

They collect the information very well, showed it with cheap promotion. I searched two cars, first one via plate number and the second other one via vin. Vin research worked pretty well. But plate number, as soon as I paid for the membership right after I search the first car and saw that the report is ready. There was nothing. Even if they sent another link that I can get the free record. I still doubt that was the best they could.

Top Critical Review

“Absolute SCAM”

Becca E.
9/17/24

Site is an absolute scam. RUN AWAY. The $1 report produced absolutely nothing. Then, canceling the subscription is absolutely impossible. If you call, they tell you to ask the chat bot. If you chat, they tell you to email. In the email they send you to a link that doesn't work. SCAM. SCAM. SCAM.

Reviews (385)

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Reviews that mention popular keywords

credit card (27)
Thumbnail of user eunmik
South Carolina
2 reviews
2 helpful votes
  • Send Message
March 17th, 2023

Very similar situation here as other reviewer. Firstly I was lied by their $1 report and this is how they charged me for 3/2 service:
3/2 Trackthevin $1
3/2 Trackthevin $29.95
3/2 Budget Vehicle Reports $1
3/5 Budget Vehicle Reports $4.95
3/17 Findtheirreport $1

What's up with all these different merchant names and these random dates of charges EVEN AFTER THE CANCELLATION OF THE SERVICE was done immediately in 3/2?

TOTAL SCAM! STAY AWAY! AND REPORT!

Tip for consumers:
STAY AWAY

Products used:
USED CAR HISTORY REPORT USING VIN

Service
Value
Shipping
Returns
Quality
Thumbnail of user gb319
Nebraska
1 review
0 helpful votes
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July 13th, 2023

Same story as every other review... wish I would have checked here first. Luckily my bank detected the fraud before they got any money. Just stay away from this site.

Thumbnail of user rogerw30
California
2 reviews
7 helpful votes
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November 18th, 2022

Do not use this site! It is total scam. False advertising. They advertise car history report for $1, but you will be charged $29.95 I have notified my bank to stop payment.

Thumbnail of user johnp7554
Illinois
1 review
0 helpful votes
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March 8th, 2024
Verified purchase

Fast, easy to use, no hassling. Options for more information

Thumbnail of user cliffs167
Washington
1 review
0 helpful votes
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March 8th, 2024
Verified purchase

Very easy quick way to get info on car before purchase

Thumbnail of user mandil53
Texas
1 review
0 helpful votes
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March 8th, 2024
Verified purchase

Very helpful thank you it helped me to learn my vehicle history

Thumbnail of user arshdeeps13
Canada
1 review
0 helpful votes
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March 8th, 2024
Verified purchase

The service is so quick and efficient plus affordable too

Thumbnail of user lindsayp222
Oregon
1 review
0 helpful votes
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March 8th, 2024
Verified purchase

It gave me history on my car that Carfax never had. Which I'm very grateful for

Thumbnail of user jamalg25
California
1 review
0 helpful votes
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March 8th, 2024
Verified purchase

This website is great and came in handy at the right time

Thumbnail of user katiew528
Wisconsin
1 review
0 helpful votes
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December 10th, 2022

Nowhere does it say anything about a report costing more than $1.00. Turns out, once you order a report for $1.00, the immediately charge you $29.95 for a membership. DO NOT USE THIS WEBSITE

Thumbnail of user songsterfab1
Texas
1 review
0 helpful votes
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January 9th, 2024

They advertise that it will only cost $1, but I was immediately charged $29.95. Do NOT use this service!

Tip for consumers:
This service lies to get money.

Products used:
None

Thumbnail of user oscarb222
New Jersey
1 review
1 helpful vote
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January 15th, 2023

They charge you without your knowlege, They say 1$ and charge you 29.99$ and for the same report if you click download once they charge you 1$ for every time you download the same report as pdf

Service
Value
Shipping
Returns
Quality
Thumbnail of user stluis88
Illinois
1 review
1 helpful vote
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June 28th, 2023

I'll need my bank to halt their charges. Please avoid this site. And please read reviews on sites before purchasing -_-

Thumbnail of user ab1025
New Jersey
2 reviews
3 helpful votes
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August 16th, 2023

Was trying to lookup a vin of a Lexus minivan
Being showcased overseas
Then i get a message " paypal $29.50 charge being processed ". The text had a link
Pure scam from land of Cury…
DO NOT CLICK ON THE LINK

I called PAYpal they had no charge
But they sre looking into it as phishing
Incident
Can we all ask God to clear away human garbage
Like these that lurk and prey on others!

Tip for consumers:
smells like a duck
quacks like a duck
floats like a duck
Then it must be a duck

smelly people scam
from the land of CURY

Products used:
site was to help lookup a VIN
it sends a text with a fake message
“ charge being processed for $29.50 “
pure Scam
text had a link too
tel # is $#*!e

Service
Value
Shipping
Returns
Quality
Thumbnail of user miket1883
California
1 review
0 helpful votes
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July 18th, 2023

Don't be fooled. They literally stole my money. They are thieves. Why do we allow such a scammer exist?

Tip for consumers:
They are scammer

Products used:
Car report

Service
Value
Shipping
Returns
Quality
Thumbnail of user jacquelinem667
Missouri
2 reviews
3 helpful votes
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September 28th, 2023

Same song--credit card charged 6 ways from Tuesday. Google, are you listening? Take this scammer company off the first page of the search.

Tip for consumers:
they are SCAMMERS AND WILL TAKE YOUR MONEY AND PIRATE YOUR CREDIT CARD

Products used:
used car VIN check

Value
Quality
Thumbnail of user nilsw14
Massachusetts
1 review
8 helpful votes
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September 24th, 2023

Just a scam, sends you an email of the sampel pdf car check. Tries to rob you by making many different transactions. F*ck these guys

Service
Value
Shipping
Returns
Quality
Thumbnail of user e57059
California
1 review
0 helpful votes
  • Send Message
December 10th, 2023

They stole my money a thieving business
I paid money and did not get results many times. I did not receive any service, this is theft

Thumbnail of user alextrod1111
California
1 review
1 helpful vote
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December 3rd, 2023

It's a total scam. We've agreed on $1 and they tried charging me $29.95. Glad my credit card block it. Don't fall for this BS

Service
Value
Shipping
Returns
Quality
Thumbnail of user lesliet440
Oklahoma
1 review
4 helpful votes
  • Send Message
May 27th, 2023
Verified purchase

Total scam. They don't have a working phone number and fraudulently charge your card. My bank was able to stop the charge before they stole my money.

Thumbnail of user olenal13
Massachusetts
1 review
2 helpful votes
  • Send Message
September 7th, 2023

This company needs to be shut down IMMEDIATELY...Not only do they pop up in a Google search as "free" but, then, they list their cost per one vehicle history report as $1 each...UNTIL, you reach the checkout page where they sneakily add a small note that the $1 initial deposit will be followed by a $29.95 bi-weekly subscription.

Per FTC's ROSCA guidelines, subscription disclosures must be "clear and conspicuous" but, more specifically, a "visual disclosure, by its size, contrast, location, the length of time it appears, and other characteristics, should stand out from any accompanying text or other visual elements so that it is easily noticed, read, and understood"...Furthermore, the FTC defines an "inadequate disclosure" as "one where the consumer sees an offer upfront, in an electronic or written advertisement or on the landing page of a website, which is materially different from the terms of the offer presented in later stages, such as later web pages, of the ordering process" - this definition is the complete OPPOSITE of how this company conducts itself.

ABSOLUTELY UNETHICAL AND DISPICABLE. Honestly, they don't even deserve the ONE star rating.

Tip for consumers:
Unless you change your debit/credit card number, they will continue to charge you over and over again (under various company names) EVEN IF they've told you that your subscription has been cancelled...Some of these sister company names include: Track The Gene, FindTheirReport, TrackThatReport, ProReports, ValueReportEasy, Jammin Enterprises LLC, EXEC Vin Results, Citizen Scanner, TrackTheVin, TrackVinReport, Budget Vehicle Report and so on.

Products used:
Wanted to purchase the $1 vehicle history report but the vendor automatically added on a $29.95 bi-weekly subscription service without my consent.

Service
Value
Returns
Quality
Thumbnail of user jacobj337
Australia
1 review
1 helpful vote
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April 2nd, 2023

Scumbags remove money from your account month on month without consent. Stay well clear of these criminals.

Thumbnail of user alb303
Ohio
1 review
0 helpful votes
  • Send Message
April 23rd, 2022

This website is a complete scam. Best of luck getting a hold of anyone. The report was useless as others have said. Please avoid

Thumbnail of user austind360
Texas
1 review
2 helpful votes
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September 24th, 2023

Waited until I paid to tell me the vin couldnt be found, then charged me $30 and customer service wont refund the money

Thumbnail of user michaels10208
Texas
1 review
1 helpful vote
  • Send Message
December 31st, 2022

No owner information they will also charge a monthly fee. So you will need to unsubscribe. The charge is a dollar but the subscription is 28

Tip for consumers:
Google security

Products used:
None they haven't sent anything on the vehicle report

Service
Value
Quality

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Company Representative

Thumbnail of user johnsonj99
Johnson J.
Typically does not respond to reviews

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