I was shocked to see these low rating reviews. I order products and received shipping within 24 hours and my products within a few days afterwards. I have no idea why so many have complained.
I've drank this tea before and I thought it was the same because it was marshmallow root but it tasted awful. Unfortunately, if you don't like it, your stuck with it.
I should have read the reviews before purchasing from this company. I placed my order on Oct. 28th and received it on Nov. 12th. I ordered 7 bottles of vitamins and only received 3. After talking to MIKE he said that they didn't have but three and I should receive a refund in a couple days. I should have received a refund the same day they knew they didn't have my complete order. I have now filed a claim with PayPal and I am still waiting on a refund.
STAY AWAY FROM THIS COMPANY AT ALL COST!
I will never purchase from this company again. The one man show owner Mike is rude and aggressive. I have had to make a fraud claim with Pal Pal and my bank to get my money back. I will never purchase from this place again.
I had to call back 5 times to request a refund as this man Mike kept hanging up on me. I did record him and will be using this recording against him in my fraud claim with my bank. I would never trust this man again. Use another company that is reputable. This man is awful and is trying to keep my money.
I contacted him on 4/2/18 at 9:49 am to inquire about my order. He was rude and screaming at me, when I did not raise my voice to him at all. He kept saying, "stop yelling at me" when he was the only one yelling. He told me I will call you back and hung up. I had to call him back an hour later, at 10:41 am. He said "I will send the invoice to you and ship your items today" then hung up. He was still extremely rude on the second phone call.
My husband called today, and the man was rude and hung up on him. My husband called to tell me he was a really big jerk and that the guy said he would not refund our money or allow us to return the items we purchased from him. I would not trust this man not to tamper with our food and vitamins and make us ill, so all I wanted was our money back. As I stated I had to call him 5 times and tell him he was being recorded, each time to tell him I wanted a refund. I am not in the process of asking for that through Paypal and my bank and this man is a crook!
My advice NEVER PURCHASE ANYTHING FROM THIS COMPANY***RUN!
I've enjoyed reading all of the other reviews regarding this fellow Mike.
And to help some of you out that were asking if Vita-Glo was a real business, I'd like to share the brick-and-mortar address for where your missing shipments/order cancellations/etc are from.
Vitamin Warehouse
3990 New Court Ave
Syracuse, NY *******
Mike is the owner, and the "customer service" of the operation. So yes folks, the nasty pants on the phone is the brain behind the whole site/shop.
Long ago, when he owned a natural grocery store, I realized his store had the best price for a carton of American Spirit cigarettes. When I opened the carton at home I noticed that all of the tax stamps were taped on not printed. Guess they musta-fell-off-a-truck.
He's king of the upsell, so I'm not surprised he slipped in expired products at the full price.
I myself thought of ordering from Vita-Glo, just so I would not have to walk into the Vitamin Warehouse and see that weasels face, nor be faced with toxic abuse from a rather greedy little man (what, is my money not green enough?!) and in the end as much as I would like to support a local business in my city, this one I cannot!
I ordered several items from VitaGlo in February 2017. It took them more than 2 weeks to ship my items. When I received the package one item was back-ordered; two of the items were not the brand that I ordered; the other three items were dated with a manufacture date of 06/2014.
When I received the back-ordered item it was not the item that I ordered. I ordered Cell Power and they sent me Cell Food; Cell Power costs more than Cell Food. I was cheated.
BEWARE: DO NOT PURCHASE ANYTHING FROM THEM!
What they showed in the photo on the website is not what I got sent to me,
It was not the same item at all.
After I got the bad item I then I tried to get a refund... but... they would not respond back to me
So I was made to file a claim with PAYPAL to get my money back
But I was still ROBBED off $35 becuase I was made to use my own money to return the
"bait & switch"
Crappy item back to them...
DO NOT BUY FROM THIS PLACE... THEY WILL ROB YOU!
They owe me now $35
They have robbed me of $35!
This place is a scam!
I ORDERED 2 ITEMS AND RECEIVED THE WRONG ITEMS AND SMALLER BOTTLES. WHEN I CALLED TO EXPLAIN, THE OWNER HUNG UP ON ME. THEN I CALLED BACK AND HE TOLD ME TO EMAIL HIM. THEN HE RESPONDED TO ME THAT IT IS THE SAME EXACT PRODUCT AND I TOLD HIM IT IS NOT! THEN I CALLED BACK AGAIN, AND HE HUNG UP YET AGAIN. KEEP AWAY AND DO NOT WASTE YOUR TIME. THIS IDIOT IS HORRIFIC!
Placed an order with the company and called a week later to track. Owner said they were not in stock and I could just cancel the order. So I did. A week later I receive the order and the owner says i could return them but I had to pay shipping then when I said I shouldnt be responsible for the order he hangs up on me. DO NOT ORDER FROM THIS COMPANY!
"This company is so terrible it made me laugh.
Yahoo asked me to rate this seller. So I did.
I mentioned that the site is very much not user friendly, I didn't receive a confirmation email at all and I wasn't able to log back into my account on their site. So I call the number at the top. The first time I was hung up on, but I figured it was mistake (you know, give him the benefit of the doubt) So I called back and asked how I can log into my account and where my purchase was (it has been over 2 weeks after all) So he looked me up and said my order was cancelled because I gave him a bad review! Keep in mind this was minutes after the review was submitted.
I couldn't believe it!
So I told him to have a good day and I'll take my business elsewhere.
After I purchased what I needed at a more reliable website, I received mu order from Vitaglo (the cancelled order) and my order from Vitacost... on the same day! So now I have double the products and on top of that I ordered a food product that expired over month BEFORE I placed my order!
Pretty ridiculous if you ask me!
Answer: They should be prosecuted, shut down and made to pay every loss back. How are they getting away with this kind of business practice. How in the world has this gone on so long?
VitaGlo has a rating of 1.5 stars from 240 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with VitaGlo most frequently mention customer service, credit card and free shipping. VitaGlo ranks 241st among Diet sites.