Vova

Vova is good everything I've ordered has came as the photo, it does take a while to get to you but worth the wait! You can track your order with vova on the app. Great site and will use again

UK Customers, Never ever buy from this scammers site
Never ever buy from this scammers site.
Since last year VOVA let Chines Scammers to sell their products and you will end up with empty package plus your local royal mail will also charge you £12.70 to collect the empty package because it comes from China and vova will not pay your money back

I order an item from Nigeria, they do no deliver, i request for refund, they are telling me that they can't refund, that i need to give them second chance. Can you see how it sounds stupid..

Money is hard to come by, As a potential buyer you have to seriously evaluate the system you are going to involve yourself into.
From once bitten twice shy.

It's my first and had a great experience with vova, I really like this site. The products is owsome as it displayed.
I gave 5 start for its best service and product.

I'm really satisfy with my order. I bought some gadgets and they were like the descriptions. The prices are really low but the quality is good. Highly Recommended.

Tried to order a couple of dresses and they wanted a copy of my credit card. Since when ordering items online do companies ask you for copies of your credit card? Will be reporting this company.

WHEN I HEARD OF THIS WEB SITE I THOUGHT IT HAD TO BE A SCAM, BUT EVERYTHING I ORDERED WAS AS IT WAS DESCRIBED. I DID NOT RECEIVE A FEW ITEMS BUT THEY QUICKLY REFUNDED MY MONEY NO PROBLEM. SHIPPING TAKES 2 TO 3 WEEKS BUT THE PRICES CAN NOT BE BEAT! ITS DEFIANTLY A ALTERNATIVE TO WISH!

It was my first time buying from this website and I'm really surprised with the quality of the product with such reasonable price,
The shipping process didn't take a long time too

AVOID at all costs, promised a full refund if you download the app. Absolute rubbish they claim I've been refunded my bank says different, 9'items ordered all delivered separately the first one refunded the other 8 refused I guess that's what 100% refund meant! The first parcel! Quality is appalling, sizing nothing near realistic, fabric like the cheapest fabric you've ever seen, don't wear near a naked flame you'll burn to the ground within seconds. Asked to cancel the order many times, many times ignored, asked for a refund numerous times also ignored. I've read the reviews and wished I had before spending £120.00 recommend to friends before Christmas i had to inform them all to steer clear after my first order arrived. Everything arrived over 3 weeks advertised and no covid can't be blamed! They are a set of cowboys using pictures of the real McCoy and innocent people are falling for it, trading standards need to intervene ASAP before anyone else looses hard earned cash. My name is Emma hamilton and of you need proof of my review get in touch and I'll show you the proof of the shoddy pile of crap taking up floor space in my house. If you still invest your money after reading this you have no one to blame but yourself YOU HAVE BEEN WARNED.

I HAVE ORDERED FROM VOVA FOR YEARS AND HAVE HAD FEW ISSUES, BUT TODAY THERE WAS A MESSAGE SHOWN BELOW.

Verify your account

We apologize for the inconvenience. There is a risk with your VOVA account. To protect customer's account safety, we need a few pieces of information. Please send over two images of the following for verification:

*Your photo ID with your name and image showing clearly
*Front side photo of your bank card (The cardholder's name and the last four digits of the card number must show clearly)

We appreciate your kind understanding.

After checking the email, a note that they are in Hong Kong, which is cool. But why would a site need a picture of my license and my charge card, to show the last four numbers clearly? I feel that something major has changed, and I do not trust uploading any info, no matter how cool the items are. I smell a rat. Hate the change and I consider bad form and poor busines.

Norma Holcmbe

Vova is one of the best online store. There Product quality is really better. After placing order till shipment there activities was awesome.The shipping was very quick.

I have ordered t-shirt bur have received tiny rubber dolphin! I will not receive refund as photo of the item I received does not match the item I have ordered! Joke! Will never buy there again

I ordered some stuff from vova since 30/7 and I never received I I ask for refund and they promised to avoid but i never received the refund since August and send them few email they never reply please everyone don't order from this coning company scams.

AVOID AS THEY ARE VERY UNHELPFUL IF SOMETHING IS WRONG! I ordered two pairs of trainers from here, the quality was not great but I could have lived with that. My main issue was one pair was the wrong size, I ordered a UK 11 which when you add it to your basket it adds it as EU44 which when they turned up was a UK 9 so that pair was unusable but also although I ordered grey, white and black they actually had PINK around all the edges which the picture on there website did not, as these were for a father and son as you can imagine they didn't want trainers that had pink all over them when they were expecting grey white & black! Despite me uploading pictures of the size tag and the pink on the trainers they are saying I can't have a refund and they would like more evidence if I don't agree! Tell me what more possible evidence could I give? You sent the wrong size and misrepresented the colour! Discussed and I'll never order again!

Bought a bluetooth earphones at Vova. It was delivered on time as promised. I contacted them to track the product if it was on transit and I was answered quickly. Will buy again in the future.

Hello section $ 1 is still active? I can no longer view it on my smartphone I made a lot of purchases and I found myself well I always got everything and I really liked playing with the $ 1 section

I have ordered a couple of articles on Vova; all of them were poor quality, however, the price I paid was OK and acceptable.
I have participated on an auction where the price of AirPods where about USD 60.00 each; the expectation was that the quality would be acceptable but that was not the case; battery of all 3 ordered AirPods were discharged after just 20 minutes. When raised a complain I have been pushed back that the complaint window of 7 days was over; how is this possible to test 3 devices within that timeline?
Lesson learned: I WILL CLOSE MY ACCOUNT TODAY AND RECOMMEND TO NOT GET INTO THE SAME TRAP.
If you read this comment after you faced the same experience than it is just bad luck. All the best
PS: there are many other platforms who are more professional than Vova

Customer care is very poor.
They don't refund. They tricked me into buying 3 televisions for 4 each and they sent me a message saying I was not lucky and they don't want to refund my money

I like this site. And I am satisfied of my products
But i dont know why at times they do not finalise my products. They keep saying its an IP problem.

They were very quick in giving me the refund I needed when I had an issue about a product. There were nice to me and tried to give me full satisfaction.

Beware of vova they will tell you we refund in 17 business days, but they delay till they close the case then when send email back you haven't received the refund. They tell you please confirm you PayPal account. You confirm that they tell you we gonna pass it to pay department. Can you please wait couples more days. After a week you send email no response back.
PLEASE ANY ONE WANT TO BUY A PROPER CLOSE GO TO THE REAL WEBSITE AND THE REAL PRODUCT. VOVA, WISH, WHOLEE, ECT... CAME FROM CHINA. IS SCAM! EN LESS IS APPROVED BY BIGGER COMPANIES. DON'T WASTE YOUR MONEY PEOPLES, FAKES, AND YOU WASTE MONEY YOU END UP WHERE IT FOR 2 DAYS AND GOES IN THE BINS. THINK WISLEY BEFORE YOU GO FOR VERY BAD EXPERIENCE, FREIND, YOU'LL END UP LIKE ME A VICTIM.

Don't order from here they take your money. Claim that items are delivered and when they don't turn up. They refuse your refund application stay away!