• Vova

Vova

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Overview

Vova has a rating of 2.8 stars from 242 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Vova most frequently mention customer service problems. Vova ranks 33rd among Marketplace sites.

  • Service
    15
  • Value
    14
  • Shipping
    15
  • Returns
    11
  • Quality
    12
20
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How would you rate Vova?
Top Positive Review

“Pleasantly surprised”

Dale F.
2/19/19

I loved this site, I have been so let down by other online sites with the same idea. But Vova surpassed my every expectation. Good quality product, great service delivery and easy to use site. Will definitely be using them again.

Top Critical Review

“Worst shopping app period”

Crystal M.
4/10/19

No customer service. Good luck getting a refund from your non existing packages. If you do get anything can pretty much guarantee it either looks nothing like the picture, wrong size, or dangerous knock off. Seriously do not ever order the makeup. The freebie games thing they have is a joke. Is it legal to call a "game" chance if it's rigged? Getting 20 coin every single day isn't a free lucky spin. It's just a waste of time.

Reviews (242)

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Reviews that mention popular keywords

customer service (19) service delivery (3) shopping website (3) quality products (5) credit card (4) refund (36) use site (3) post office (3)
Thumbnail of user lorettam19
Wisconsin
2 reviews
22 helpful votes
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August 10th, 2018

I recently discovered this sight and quite enjoy shopping there. Free shipping. If your item doesn't arrive when they say, you get a full refund. I order up on clothes sizes. So check the size scale and the description of each item. I just received a Sterling silver ring with multi gems and the refraction of light explodes off my hand! Real "eye candy!" I paid $3. Dollars U.S. Like I say, "Shop smart but go shop!"

Thumbnail of user mitchc38
Philippines
1 review
21 helpful votes
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March 10th, 2019

Vova is the number one online shopping website for me. It is very convenient to shop and I always get my order on time at my doorstep. I have ordered many times in vova and got a high quality products. Their customer service are also great in answering queries right away and they are very accommodating. The delivery is fast. So far, I have never encountered any issues with them and will definitely continue ordering.

Thumbnail of user isidorac1
Serbia
1 review
2 helpful votes
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February 28th, 2019

Their service never stops exceeding my expectations. I love shopping online and Vova is one of my number one choices. They have a lot to choose from and the prices are very reasonable. I will definitely be buying from them again.

Thumbnail of user mahfujurr
Bangladesh
2 reviews
0 helpful votes
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February 21st, 2019

One of the finest services ever taken. Ordered Backlight Wired Keyboard Mouse Suit Computer Games Mechanical Touch. The product is original, shipped to me on time - moreover, their prices are very affordable. Wish them best of luck.

Thumbnail of user miguelr72
Portugal
2 reviews
2 helpful votes
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September 29th, 2018

If the product isn't like said in the site they will refund you. I had to return some of the items but the service on this site is really good.
There was no 1Td SD card to sell so I have my money back.

Thumbnail of user joshm356
Brazil
1 review
21 helpful votes
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February 11th, 2019

When you see a website offering some products for a very low price you think "hey, something is wrong" and you might even doubt if it's legit. But believe me. It is!
When I first bought with them, I was insecure, but it's worth! When the product arrived (within the deadline, very important) I was amazed by its quality. Until this day I ask myself how can someone sell something so good so cheap.

Thumbnail of user bushraf1
Pakistan
2 reviews
5 helpful votes
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December 17th, 2018

The price is really low, My friends like the gifts I bought for her, will come again excellent service and delivery was quick. They ask customers that leave a medium-good review on their website to leave a review here with bribing of gift cards. I am really impressed with the quick deliveries I received

Thumbnail of user muzammalh1
Pakistan
1 review
0 helpful votes
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February 22nd, 2019

Really tremendous and lovely website for shopped clothing accessories. Ova doesn't only bring high quality services but it's also really cheap this is just amazing the delivery is on time. Thanks for great Services.

Thumbnail of user rahulb36
India
1 review
1 helpful vote
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February 21st, 2019

An great shopping website with good value products. Their price is very reasonable and they always keep it loaded with great deals and offers, I will recommend it to everyone out there who are looking for all in one shopping website.

Thumbnail of user irynac2
Ukraine
1 review
1 helpful vote
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February 15th, 2019

Order fulfillment was excellent and very easy to work with.
I rarely order home decor online because of shipping expense, but this time thanks to great prices I received quick delivery and product in great shape.

Thumbnail of user rccrador
Italy
1 review
0 helpful votes
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September 15th, 2021

There are scammers but if you are careful you can get great deals. Beware of false reviews, only buy products with more than 30 reviews. If a product has a starred review, don't buy unless it is because the product arrived broken. Don't buy perfumes because they can't copy the original and they will sell you scented water.

Thumbnail of user christophero70
Kenya
1 review
2 helpful votes
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February 22nd, 2019

It has been my first experience with Vova and the best I have come across online. I ordered for a mens fashion wearable and it was delivered 2 days earlier than their maximum delivery time. The product was of the highest quality at the best price. I love you Vova.

Thumbnail of user violar14
Georgia
1 review
0 helpful votes
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June 22nd, 2021

I have been trying to get in touch and talk to some one about your blocking me from ordering. Why. Your block for no reason and want me to upload documents when the the up load is not working. What am supposed to do? I need to order my xmas gifts. Please unblocked me thanks...?

Tip for consumers:
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Service
Value
Shipping
Returns
Quality
Thumbnail of user popam
Romania
1 review
0 helpful votes
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February 19th, 2019

Used several site's until now, but, in my opinion Vova is the best... nice price's, good quality, for me these are the requirements when i search for a specific product. So, for sure i will recommend it, and i will use it in the near future.

Thumbnail of user ingridp21
Australia
1 review
13 helpful votes
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June 9th, 2019

I have occasionally purchased items.
But received not them, attractive cause they are free shipping. But I feel it is a scam, as you are unable to speak to anyone, track your order, you dont get acknowledgment when you place an order.
Or cant even review your order, as sometimes you do forget what you have ordered.
I think they are a scam!

Thumbnail of user harveyh47
Philippines
1 review
0 helpful votes
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February 18th, 2019

This is a site to recommend for the online shoppers out there, easy to transact and many cool items to choose from. Items are really sold at a fair price and have quality to come with it. Thanks for the wonderful experience!

Thumbnail of user hamada26
Poland
1 review
1 helpful vote
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February 19th, 2019

Used Vova for few times and I really liked it, very satisfactory especially the prices are very attractive. And when there is flash sale it is even better.
Platform is very user friendly easy to navigate and filter products.

Thumbnail of user xanthuss
Germany
3 reviews
3 helpful votes
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June 17th, 2019

Genuinly trying to contact with Vova, because my account was flagged as risk and I cannot make any orders at all. Just expecting them to explain or find a soliuton to this, but no, they just report the review for some stupid reason and does not contact me at all. Be Aware Buyers.

Thumbnail of user carlosv89
Nicaragua
1 review
0 helpful votes
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February 11th, 2019

Buy in Vova has been one of my best experiences in online shopping, customer service is very personalized, always has events where I have participated and won prizes in other shopping platforms are worth a lot of money and Vova I have purchased for free. The orders I've made have always come to me in the time indicated by the sellers

Thumbnail of user mariac473
Philippines
1 review
0 helpful votes
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December 18th, 2018

I love the top they delivered to me because it fits me well. Just be sure to choose the right sizes and you will never be disappointed. I will never hesitate to order my tops, shoes or whichever from this store.

Thumbnail of user amandab1109
GB
1 review
2 helpful votes
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July 1st, 2020

My order never arrived, requested a refund and declined asking me to wait a little longer. Which I have and still nothing, suddenly all emails I try to send are being rejected. So no item and no refund.

Thumbnail of user ingab17
GB
1 review
1 helpful vote
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October 20th, 2020

I ordered surprise box. It never arrived and it saying that has been delivered. I tried to ask for refund they not giving it. And there's no customer service to contact straight away. I will never use it again. Scam

Thumbnail of user durn
Pakistan
1 review
8 helpful votes
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July 25th, 2019

I had been looking for a good online store for a long time. Then I visited Vova online store. Vova is just "THE BEST" online store forever. All the products come on time and in the best shape. I will definitely be going back to this store to see whatever fun paid things they have.

Thumbnail of user hildag19
Seychelles
2 reviews
3 helpful votes
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June 26th, 2019

I absolutely love this app!
I absolutely love this app! It's great, so much and more to choose from.
I've been using vova for a few months now and have received many items in perfect condition that's why I'll keep shopping to

Thumbnail of user jenniferg545
Australia
1 review
17 helpful votes
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September 26th, 2019

I placed an order on 24/09/2019, uploaded the photo as requested, order still pending. I have sent 3 emails to customer care with no response. This my first order so not a good experience, I just need someone to move my order on or give me an update.

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Company Representative

Thumbnail of user vovas1
Vova s.
www.vova.com
Welcome to Vova, your one stop online shopping mall featuring millions of high quality budget-products that are easy on your budget. Let us introduce you to a whole world of worldwide affordable items featuring your favorite designs and popular accessories.

Vova is an international e-commerce company originally registered in Hong Kong(HK) where our offices are located. We’ve been so happy with our success that we are exploring options to branch out into more areas. Stay connected and join us as we continue to grow!

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