Vova

Forget your money when you place an order with this company. Zero customer support also, there is no one to complain too except for a robot who says there is no proof that your item is different from what you ordered. Who said it's different? I didn't receive it in the first place to know if it's different or the same!

There are scammers but if you are careful you can get great deals. Beware of false reviews, only buy products with more than 30 reviews. If a product has a starred review, don't buy unless it is because the product arrived broken. Don't buy perfumes because they can't copy the original and they will sell you scented water.

Worst customer service experience ever. If I could rate a negative start I would to the highest power and multiply it again. I paid off my contract and they refused to cancel my service and was still taking money from my account and refused to give it back. The nasty attitude is from the management on down. I would NEVER recommend them. Not in this life nor the next.

I made the mistake of shopping with Vova even though they have an awful record with me. You are better off shopping at Joom. Vova prices are lower but woe to you if you receive the wrong merchandise or don't receive it at all, they are not going to honor their warranties. They have a scam going, you buy the item the item doesn't get delivered but eventually it goes back to them. You pretty much lost your $, the item.
Their latest mishap was when I ordered a leather bag in the brown color to go to a pair of boots, instead I got a wine colored, I have attached the pic that I submitted to them, I have sent numerous pics yet they refuse to issue a refund

I have been trying to get in touch and talk to some one about your blocking me from ordering. Why. Your block for no reason and want me to upload documents when the the up load is not working. What am supposed to do? I need to order my xmas gifts. Please unblocked me thanks...?

I've learned from this experience vova or wish they're fakes contradiction on real brand and they send a real pictures catalogue.and this the trick when costumers got triggered. Please beware on theses scammers. They makes money and we loosing money on items worthless. Cost them nothing and we paid them good value for trust.

I ordered and paid for 6 pairs of Designer Sunglasses from VoVolady and never received the items. There were 1-pair Gucci, 1-pair of Louis V. and 4 pair of Chanel. Can anyone give me the number to call so I can check on my order.

I bought an item that was faulty and hence returned it for a refund, which I never received.

I can only say that it was THE WORST EVER Customer Service I have received and I'm feeling disgusted by Vova.

I will make sure everyone I know about the inconsiderate treatment I've received after the damage sustained of being left with no itrm and no money in the end. I will also write it on every single blog and shopping-related websites.

You've lost at least 20 customers for almost £30. I wonder if it's worth it.

And thanks for nothing!

I wanted to warn everyone. Delete the Vova app. Now. I ordered a pair of Sneakers and Never got them read alot of reviews and found out Vova is a Scam. I sent a message to Vova customer service and No one responded

I purchased this and it took over a month before I got it, and when it came the package was flimsy and when I open the container the product was leaking out because it was open or was used. Am afraid to even use it because I don't know if it was tampered with. Wouldn't purchased it again, more over they don't contact you or send you up dates via email or any other communication about your order. I have no confidence in this because of the poor handling of the shipping. It wasn't even in a box other than just the container it came in.

No customer service.
Good luck getting a refund from your non existing packages.
If you do get anything can pretty much guarantee it either looks nothing like the picture, wrong size, or dangerous knock off. Seriously do not ever order the makeup.
The freebie games thing they have is a joke.
Is it legal to call a "game" chance if it's rigged? Getting 20 coin every single day isn't a free lucky spin. It's just a waste of time.

Ordered items and the email I received about my order seems misleading as when I go into view my order it says that the items i have purchased is out of stock. I hope that it isn't a fraudulent website as there are new European regulations with fraudulent websites taking money from people. The people who run these websites can be tracked easily and prosecuted. These people trade over the internet but there is always a way to track these con artists and I'm glad that the government and European trading standards have really cracked down on over seas fraudsters wether there from Europe Asia or any other continent

I booked a mobile which is got duplicate product... which is completely fake and not working. The post man also charged Rupees. 1797 from me. Please refund my amount including 1797 rupees.
Vova shows me that Your refund application will be reviewed within 1-2 working days. But 5 business days are completed i sent lot of mails to vova still no response from vova even i checked spam folder also no reply from vova. What i have to do now please help me any one. Can i file complaint against this fake app