• Walgreens

Walgreens

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Overview

Walgreens has a rating of 2.1 stars from 771 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Walgreens most frequently mention customer service, next day, and store manager problems. Walgreens ranks 576th among Vitamins & Supplements sites.

  • Service
    163
  • Value
    135
  • Shipping
    80
  • Returns
    66
  • Quality
    122
Positive reviews (last 12 months): 12.5%
Positive
2
Neutral
1
Negative
13
28
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How would you rate Walgreens?
Top Positive Review

“It's convenient for me”

David N.
3/20/24

Walgreens is the most convenient to my home and they usually have what I need. I did however find out recently that my prescriptions would be lower at a different pharmacy.

Top Critical Review

“Website Is A Huge Waste Of Time”

Twentieth Century Woman X.
11/5/24

I spent hours, but could not get a small order through their website. Like CVS, there are many repetitive sign in requests, and repetitive requests to pick a store location. At the very end I was asked to provide "contact information" as if that hadn't already been done. Their system said it did not sell toilet paper or paper towels, which of course it does. It's possible that small food items in the store, like small bags of chips, are not on the website. At the end of the process it just got stuck in a loop and would not move forward. The App wasn't better than the web version for me. It was possibly worse. I will say, Walgreens has some good employees and other virtues. This review is for the website.

Reviews (771)

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Reviews that mention popular keywords

customer service (134) drug store (23)
Thumbnail of user terip5
California
34 reviews
22 helpful votes
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January 29th, 2016

Just try the drugstore once, and got an information from reviewers. So far, this site is good.

Service
Quality
Thumbnail of user daniels186
California
2 reviews
2 helpful votes
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December 29th, 2015

Never get any problems with Drugstore, fast delivery and service, quality is decent!

Service
Value
Shipping
Returns
Quality
Thumbnail of user janen24
Kenya
5 reviews
10 helpful votes
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November 28th, 2015

Would highly recommend, they shipped everything on time. The packaging was also proper!

Thumbnail of user mistym8
Texas
4 reviews
6 helpful votes
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November 3rd, 2015

In my case they were very attentive. Not bad service with a great beauty products.

Thumbnail of user todg7
Michigan
1 review
5 helpful votes
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November 6th, 2015

Overnight shipping is a lie. They will process it for days so whats the use?

Thumbnail of user markusr8
RU
3 reviews
3 helpful votes
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October 19th, 2015

Shipping policies are just terrible. I freaking hate it.

Thumbnail of user kendrickc11
5 reviews
12 helpful votes
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April 5th, 2016

Really good site to find all of the information you can want

Thumbnail of user angelah67
GB
10 reviews
72 helpful votes
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March 29th, 2016

Always had a great shopping experience and love the site as it is sp easy to navigate

Thumbnail of user marieb32
Florida
5 reviews
1 helpful vote
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September 20th, 2015

Love it and can pre order to be delivered whenever you choose.

Thumbnail of user lauraw65
North Carolina
4 reviews
8 helpful votes
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September 6th, 2015

I love shopping at this site! Fast shipping. Order is always complete and correct.

Thumbnail of user amitn4
India
11 reviews
30 helpful votes
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June 2nd, 2016

Drugstore has good variety of products and searching for a particular product is easy too.

Thumbnail of user juliyb
Philippines
4 reviews
0 helpful votes
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February 26th, 2016

We usually buy medicine here. The service is trustworthy and approachable.

Thumbnail of user sarahl146
PS
11 reviews
9 helpful votes
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May 10th, 2016

Really easy to find what you want and fast shipping

Thumbnail of user kimc128
New York
11 reviews
8 helpful votes
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July 25th, 2016

The stores are very nice, and so many people to help you

Thumbnail of user johnw390
Estonia
11 reviews
5 helpful votes
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January 10th, 2016

Great shop, 5 stars. Found everything I need from there for my demanding lifestyle

Thumbnail of user asapr
Kenya
51 reviews
313 helpful votes
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July 10th, 2016

Best prices and widest selection. Shipping is also very timely.

Service
Value
Shipping
Quality
Thumbnail of user carlam39
1 review
0 helpful votes
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January 18th, 2021

It has everything i need for daily life. Fast delivery and reliable products

Thumbnail of user kathyb29
Ohio
9 reviews
7 helpful votes
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January 11th, 2014

Quick shipping, good selection and prices. I will shop here again!

Thumbnail of user thomasl109
New Mexico
3 reviews
0 helpful votes
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December 28th, 2016

They are usually out of stock on an over the counter supplement (Mag 64)

Thumbnail of user maf
Virginia
6 reviews
20 helpful votes
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February 9th, 2015

I was very surprised that drugstore.com has better prices than CVS on most items.

Thumbnail of user ritac16
Virginia
5 reviews
7 helpful votes
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February 19th, 2015

Very easy website to use. Lower prices on some items and fair shipping costs.

Thumbnail of user gailw19
New Jersey
3 reviews
1 helpful vote
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February 6th, 2015

I love the convenience and good prices of shopping at Drugstore.com

Thumbnail of user blinkj
Kentucky
7 reviews
22 helpful votes
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Thumbnail of user loris127
Mississippi
7 reviews
2 helpful votes
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Thumbnail of user victoriaw39
GB
3 reviews
0 helpful votes
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January 18th, 2021

Walgreens impressed me with nice service and great customer support.

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About the business

Walgreens is your home for Pharmacy, Photo and Health & Wellness products. Refill your prescriptions online, create memories with Walgreens Photo, and shop products for home delivery or Ship to Store. Walgreens. Trusted Since 1901.

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