Walgreens has a rating of 2.1 stars from 771 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Walgreens most frequently mention customer service, next day, and store manager problems. Walgreens ranks 6th among Pharmacy sites.
Walgreens is the most convenient to my home and they usually have what I need. I did however find out recently that my prescriptions would be lower at a different pharmacy.
I spent hours, but could not get a small order through their website. Like CVS, there are many repetitive sign in requests, and repetitive requests to pick a store location. At the very end I was asked to provide "contact information" as if that hadn't already been done. Their system said it did not sell toilet paper or paper towels, which of course it does. It's possible that small food items in the store, like small bags of chips, are not on the website. At the end of the process it just got stuck in a loop and would not move forward. The App wasn't better than the web version for me. It was possibly worse. I will say, Walgreens has some good employees and other virtues. This review is for the website.
I've gotten a ton of helpful information from this site for medication for my allergies.
Ontime, no need to wait on line at the store. Almost have everything i need.
I wish I had a penny for how many times they have sent duplicate items.
I'm a big fan. Huge selection, great prices, reliable and friendly customer service. A staple.
Every time I get a prescription, I check their drug interaction section, it is great.
They understaff their pharmacies and general stores alike - make employees work like slaves who are unable to provide adequate service to customers - so lots of unhappy, belligerent customers. The whole idea that Bartell is about customer service and "the most loved drugstore in the NW" is laughable. It may have been once upon a time but not today. Service is lacking, quality is low and prices high. There is no support from the ruthless senior management team. The initial training/indoctrination is a farce. All lip service to their legendary claim of fame as "the most loved drugstore in NW" and customer service. I was deceived by the DM and outright lied to about the store I was assigned to. Then one of my techs quit for family reasons and she was not replaced. Then my staff RPh got transferred. We were left understaffed for much of the 10 weeks I worked there, some days with no tech at all or PA for hours in a pharmacy doing from 1400-1650 scripts a week. Every staff is overworked, unhappy, stressed and looking for other jobs. I had only 5 days of on-the-job training despite being told I would train for 3 weeks. I challenged the DM several times about this untenable situation and she fired me just as she fired the previous manager, Joe, who by all accounts was a very good manager, but dared complain about being cheated out of his bonus by the company. That was right after that event that the then CEO quit! Today, they can't keep staff or hire enough to properly staff existing stores but they are opening 2 new ones which may well turn out to be their undoing! Forget this company unless you love a stressful, unhappy, and toxic work environment but, if you are foolish enough to take one of their many vacant positions (83 now), don't expect to be paid well nor get a bonus, although they use the bonus as a carrot to entice unsuspecting applicants. This is no longer the "Beloved Bartell Drugs" of yesteryear! It is a very badly managed operation with a multitude of confusing and redundant systems, making it very inefficient. Too many ruthless chiefs with too few and overworked rank and file employees from PA's to RPh. I suspect they are experiencing financial difficulties. No store security of any kind so they get robbed blind daily. They would rather watch their employees than watch customers who rob them.
I wish I had read reviews and gone to the store to talk to the staff before accepting the "worse job" I ever had! I love my job as a professional pharmacist but within weeks of taking this job, I hated it, and the company's unresponsive and delusional management. For employees, it doesn't get any worse than Bartell Drugs.
What other computer company actually gives you great free support when you need it.
Prices are quite affordable, no downside. No hidden charges. Ordered twice and am pleased
They were condescending rude and misrepresented the problem with the order. Stay away!
Really like the site and get the required information in a while.
The website is easy to navigate. Prices were average and the items ordered were shipped promptly.
As the people said, it really like the one as we want! Cheap and good.
I have had mixed opinion about it. Because i found it is near to good.
You can get almost anything that you get at your neighborhood drugstore right here at this site.
I love love love Walgreens with their affordable prices and awesome clearance sales
I've gotten my goods very fast and I've been very happy with my stuff!
Very easy website to use. Lower prices on some items and fair shipping costs.
We usually buy medicine here. The service is trustworthy and approachable.
Walgreens impressed me with nice service and great customer support.
Always excellent, ships fast great prices, delivery to my door.
I was very surprised that drugstore.com has better prices than CVS on most items.
They are usually out of stock on an over the counter supplement (Mag 64)
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