Walgreens

I was worried because of some of the negative reviews, but I had no problems. I ordered online, a brand name contact lenses, I received the correct items quickly and the price was good with the rebate. It did take Alcon about 3 months, but I did get my rebate from them, just be sure to follow the instructions carefully.

DO NOT send your pictures to Walgreens to be printed! They will give you trash time and time again! All you will get is wasted time and wasted money spent on pictures that are not any good! Onward to the competition - of which there is plenty - which HAS to do a better a job! They certainly cannot do any worse!

Naturally they did not have normal stock item, so had to special order! Order process stated item 2 day shipping, ordered, paid. Found out 2 days later item had not even shipped yet! Item is supposedly 2 day fedex, will take in excess of 5 days. Am undergoing cancer chemo and radiation, head and neck cancer, item ordered udderly soft lotion for damaged skin all around neck. You should see me now, black, peeling, and extremely painful! If I knew it would take so long, I most definitely would have ordered elsewhere!

My mailoder pharmacy united with Walgreens a year ago and i have had one problem or another almost every month since.

They lose track of refills. They duplicate orders. They put orders on hold with no explanation or way tofix it. They ran out of something Ive gotten for years with no trouble and cant tell me more.

Their customer service gives wrong info. They confuse store orders with online. They tell me they cant help me or that I have to call by phone if Im online.

I struggle to think of what they could do worse except sending wrong thing which fortunately so far they havent.

This on line mail order pharmacy, should be avoided, i am a 76 year senior, and my drugs is what that is keeping me alive, the most important thing, cvs caremark dont care. I called 1 week early to check if my order was going to be at my home, when due, good thing i did, nothing had been done, they blamed my doctor and everything else but themself,, i contected my doctor and sure enough they had the record of sending order in, still nothing from cvs caremark. I switched to a local pharmacy for all my drugs, my advice avoid this mail order pharmacy.

I am a Canadian resident who spends winters in SWF and own a home there. If it wasn't for Walgreens unbelievable Covid testing and rapid results we would no of been able to visit or home in Florida. I can't thank you enough for your help even to temporary residents getting tested. Customer for life!

My daughter and I decided to go to Walgreens yesterday immediately upon walking in the door, the clerk stopped waiting on another customer and yelled over to us that my daughter needed to hand over her purse to the clerk (which was a small backpack). The customer she was waiting on looked at us... and I felt completely embarrassed and confused. I asked why and the clerk cited it was store policy. Despite the numerous times I have been in that store and an associate magically appears in the same aisle as I have... I continued to return and have spent a lot of money in this store. However, yesterday, for me was the last straw... I have allowed their employees to stalk me when I make a candy run over and over again... but randomly asking for my daughter's purse when she walked in the store with me was the final act. I will never return to Walgreens again.

Yesterday I called in a friends Rx. Was told it would be ready in 90 minutes. We ran errands and it was at least 2 hours before we arrived to pick it up. Went to the drive in to pick up.Of course it was not ready. Sat for at least 15 minutes waiting.The clerk in the drive thru claimed that she had to take it to her supervisor up front to look it over. Then she said they did not have it in stock at the drive thru and she had to get it from the front. This is all while there are cars wrapped around the store waiting for service.
I had already quit using Walgreens because they never had all my meds in stock so I had to keep going back to get them. They have now lost another customer.

Aegis Sciences Corporation and Walgreens Announce Expansion of COVID-19 Diagnostic Testing was not a good thing to do. I was informed it could take 2 to 3 days for results. I believe that is unacceptable in today's world. I had testing done a Walgreens in Sarasota Florida. Now 24 hours later, still no results. I called and was informed it was shipped via FedEx ground. My sample has not even been registered to review and run the specimen. Under the impression this would be like an overnight. Apparently, this is not the lesson at hand. I believe a merger like this would have ironed out all the snags since the covid pandemic. NO stars are given. Lessons are to be learned by all management.

I usually shop at Walgreens anyway. On line shopping is easy and you get free shipping at 25.00 which is very reasonable and easy to do. I have my prescriptions there and they always have free shipping for that. When you're ill it is nice not to have to go to the store. Website very easy to navigate.

I have been calling my prescriptions into Walgreens for years. In recent months the prescriptions that were supposed to be filled at a certain time have not been filled. I rely on someone other than myself to pickup my prescriptions. When I speak to a person on the phone and they tell me something will be filled by such time, I expect it to be done. I tell the person who is picking my medication up that it will be done. Walgreens has not been filling my prescriptions as they say they will do. This is causing me to go without my medication because I rely on someone else to pick it up. This has been a difficult situation. I really would like this situation to be resolved ASAP.

The site has great selection and good prices. Sometimes, prices are cheaper than Amazon. Especially for subscribe and save items.
Also the return policy and shipping policy is comparable with other sites.

I have been shopping with drugstore.com for many years and I thought they were great. I had a problem with the last order I placed. Coupons were offered for the items I purchased so I clicked on them and they were added to my basket with the amount deducted. When it was time to checkout, I double checked to make sure all the amounts were correct before I placed the order. The next day I wanted to check on the order, and I found out that the coupons were never applied. I called customer service and they did offer me a refund.

Today I just placed another order that offered coupons for certain items. But this time, before I placed the order, I copied the screen to an email so I could check it against the actual order that was placed. The coupons were never applied and the total of the order was more than what I approved it for. Please BEWARE of this! I wonder how many times this has happened to me in the past.

Order online for store pick up... cancelled after 30 mins, even if product shows as in stock
Order for home delivery... they won't drop it with the doorman unless they can scan my ID
Order for online delivery at the store... arrives in 10 days

Terrible customer service. Bought some expensive prescription custom contacts Apparently the law is if they don't hear from your eye Dr within 8 hours to verify everything is alright they just go ahead and fill the order. Fine, that's the law. Lenses arrived and tore my eyes up. I called up customer "service" and they just explained the law to me and said they couldn't do anything and that it was basically the fault of the eye Dr for not replying and mine for not being fitted for those particular lenses. They are vision direct CUSTOM lenses! How would I have ever been fitted for them? Just went in circles. No advice, no level of sympathy and no help at all. I ended up giving the lenses a good scrub and they actually felt wearable for a time- that advice would have been nice. Avoid!

Very bad customer service. I called because I made an order where it clearly said on the receipt that I was going to receive 12 dls in cash rewards and they only returned 7. I called and the person who, by the way, was super arrogant told me that the order did not qualify for the 5. That I was missing because I had made it on the web that I had to have made it in the store I do not understand why when I made the order it appears that they are going to return that money to me when it is not like that I am very disappointed in your service very upset and frustrated because even with evidence they do not respect and do not give what they promise and as I said before the customer service is lousy they transferred the call to me 3 times and in the end they could not or did not want to do anything I just wasted my time.

I've been a long time drugstore customer and now buy all my household goods from them without wandering grocery aisles. I wish the shipping was a little faster... I know you can buy a ShopRunner subscription but Soap.com is much faster and free. The cash-back from shopathome.com and drugstore reward programs - in addition to autolist repurchasing has kept me loyal to date.

I ordered a book from Amazon. Somehow this website got my name and address and sent me a package that was delivered to me one day before my book arrived. I thought it was my book, but the box was too big. I should have looked at the return address to see if it was Amazon, but I didn't and opened it. It was 6 rolls of toilet paper with an invoice and ORDER number and they said they charged the cost to my "card". I was mad. I sent them an email. They apologized and sent me a link for a prepaid return postage. The link says if you opened the box the item cannot be returned. Then they go on to talk about all kinds of charges and fees and restocking fees if I return the item. I have decided to do nothing. They do not have my credit card number and reading the pages and pages of their return policy it looks like if you do return the item you will be charged additional fees.

Was put on hold by pharmacy for 47 minutes and was hung up on twice. I know they have caller ID, but rather than answering the phone to discuss a prescription issue, they chose to totally ignore it. Issue could have been resolved in a phone conversation of less than 2 minutes. What they did shows a total lack of respect for customers. If I could have rated Walgreens less than a one star, I would have given the store a minus 5. Now my fiancé has to go through the night without antibiotics due to the attitude of the employees of Walgreens. Simply said, Walgreens sucks!

I love shopping on drugstore.com. It is easy site to navigate, they have great prices, even sales weekly, also when u click on an item and decide to add to cart sometimes there is a coupon listed that you can click on to add to card for extra discount on that perticular item. All you do is click to check coupon and the click add to cart and it shows price of item and then where the coupon has been applied! So awesome. I haven't returned anything so can't comment on the return dept. They are quick on processing orders and usually have orders shipped out same day!

Walgreens and ebay card services is the biggest scam. I bought an ebay card, Walgreens never activated it, ebay customer service confirmed the card is not activated. I called Walgreens customer service more than 15 times and they kept on hanging up with me. I went to the store and the store manager did not even want to talk to me. Walgreens and ebay stole $200 from me without giving any service. I asked ebay and Walgreens to show me the transaction that is made on the card and they refused to answer my questions.

Never again, I recommend anyone to shop at Walgreens and ebay. These 2 organizations are supporting economic terrorism by taking money from honest American and possibly giving it to terrorist organizations that are harming USA. These 2 businesses need to close down permanently.

I have called the pharmacy 3 times, and they put you on hold and keep you on hold for up to 15 minutes, and then it hangs up. I went to the store and call them to see if they would answer the phone, what I witness is one person pick up the phone and put on hold. At the time there are no customers at the pharmacy six employees just walking around putting items up and nobody picked up the phone to take a call, this goes on for 15 minutes, and then it hangs up.

This is one of the worst apps I have ever used. There is always some technical glitch in the app working. Today I tried for 30 minutes to checkout. Finally uninstalled the app and used the web. The app is slow and clumsy. Some apps flow well and are very user friendly... The is flooded with useless information that makes finding what your looking for difficult. The best apps are clean and not cluttered. Not this app. It's aggravating almost to the point you want to stop shopping at Walgreens all together. So this user will not be using this app ever again