Walgreens

I've ordered from drugstore.com three times. The first time, it took forever for my order to arrive so I decided not to order from them again. A year or so later, I was looking for an item I can't find in the store anymore, and they popped up, so I gave them another try. I got that order in a day and half. I was impressed that a week later, I placed another order with them. It's two weeks now and that order has yet to arrive. The savings just aren't worth the wondering if you'll actually receive your items and having to follow-up all the time.

I recommend the pharmacy of Walgreen at lyon and boynton beach because most of the people who work there are great as an example there is a guy his name Hasan but i do not know his last name he knows what he is doing with nice smile. Make you feel he is your son, I believe this pharmacy is the top of good other pharmacies because of the quality and people like Hasan.

I went to the store to make a purchase to earn a $5.00 register reward. The Catalina machine did not print it. The cashier was upset at the fact she needed to call a manager to assist. The manager was upset she was called to take care of the situation. Needless to say, I left without a resolution and feeling embarrassed by the way I was treated by Walgreens staff. The store definitely needs a new Manager and cashiers that are service oriented and with customer service experience. They are rude and unprofessional. It is sad that the Manager's attitude (Chris) is the worst of them all. It's unfortunate that Walgreens is being represented by individuals who do not value their job and the role they play in representing the company.

I ordered 2 boxes of contacts from them on may 14th and they are already at my house today may 17th! Very pleased with the fast shipping, expecting them on the 20th but 3 days earlier! No Complaints! Fast Prompt Service!

I am happy with Drugstore.com for the most part. I like their honest way for the customer to use their "Drugstore.com dollars". Customers don't need to enter any code nor press an impossibly small button to use their dollars.

Had issues with ordering prints. Eva spent 20 minutes with me, showing me the kiosk, and also how to get the app on my phone. She explained how I could use it if I got my prescriptions at Walgreens. She worked to
Adjust coloring of the print, and was very gracious. What an asset she is to Walgreens!

Dropped off rx was told it would be an hr. No one ever called so when I called to check on it an hr later I was told there was a problem with my insurance. No one ever called to say there was a problem and the problem was the girl who took my card and rx never put the insurance info in the system. So now here I am with her telling me it will be another hr before they can fill my rx. She was very rude and I am in so much pain to have to suffer over their mistake.

My doctor wired over my script on Monday morning. Stopped in late Monday afternoon, was told if I care to wait, they will have it ready in 10 minutes. I said I would just stop back. Went back Tuesday morning, again, I was told I can wait 10 minutes and they will have it ready for me. Mid afternoon went back, but this time I was told if I could wait 20 minutes, they would have it ready. I again said I would stop back. Hopefully this time they will be able to pull their heads out of their a$$e$. Now it is Wednesday morning, nothing!

Well organized and stocked. A very useful store bogged down by underpaid, undertrained, unhappy employees. I go where they remember my name, even though I spend a little more I think, I like it when I am known in such a personal business as a pharmacy. Let me make it clear that it is the pharmacy that I am rating. The Walgreens store is good, the pharmacy OK. Isn't it the pharmacy that makes us decide where to go for a "drug store"?. This comes from a customer of over 50 years.

They carry a lot of hard to find brands, and have quite a selection. Shipping has been very quick. Easy to navigate, although it takes me a bit of time there, I want to see every thing! They have a LOT!

What a fiasco! After two days of waiting for my contacts that I paid a premium price to have shipped overnight, I received an e-mail from customer service telling me they canceled my order because my doctor informed them that I am not a patient there. What bozos - I uploaded my prescription w/ the order. But they cancel the order and then tell me two days later. This place is the worst! Don't use them - they are guaranteed to leave you frustrated and blind as you wait.

My husband has his insurance card that covers the OTC items in the store. Yet everytime he gets his items that are clearly marked OTC and takes them through the checkout it will say they are not OTC. Then at that point he has to pay out of pocket or have them take it off. So to make matters worse they have to void everything by ringing everything up again. Just to rescan the items again. It makes no sense to me. Even when we tell the cashier to take off anything not OTC. They just don't listen.

The selection this site offers for acne creams and beauty products is pretty intense, the only thing I would say is unlike going in person for exchanges, the process here is a bit of a hassle. If you only have one item to return or exchange, it really isnt worth the effort, BUT, out of the 8 items i ordered, I was only unhappy with one.

Refused to honor a WALGREEN gift card, to me as xmas gift. Card was never used and a call to corporate confirmed that; it was still valid... just "frozen pending gift card department review"; said another way, we have closed the card and suspended it from use [even though card never used]. The advertise, even today, that walgreens cards NEVER Expire or GO bad. What they really do is freeze them after a couple of years if not used. THIS misbehavior allows corporate to take the liability off their books. How many thousands of people have been ripped off this way? BEWARE DO NOT BUY OR GIVE WALGREENS GIFT CARDS; AND IF YOU DO, USE THEM IMMEDIATELY OR WALGREENS WILL CLOSE THEM OUT, KIND OF LIKE STEALING FROM YOUR WALLET OR PURSE, EH?

There was a extremely long line for vaccines, and it was the same line for prescriptions. Overall a very bad experience. Left after 25 minutes of waiting. It would take 35 minutes after the appointment. Do not go there for vaccines. Would give zero stars if possible. Do not go there.

I love drugstore.com, I love the promos they offer, the low prices, and the cash back deal they offer that can be put towards upcoming orders. I saved over half of what I was spending on my last order. They have unique items that I sometimes can't find other places.

I had been a fairly satisfied customer of approximately four years. Service was generally prompt and the few occasions when I had issues, the staff was very accommodating. WAS is the key word. I moved out of state and was required to change doctors. Four days after submitting my order and new doctor and prescription information, I was contacted by email saying that they could not verify the prescription. After waiting on hold for over 30 minutes, they were totally un-phased by the fact that I was basically out of lenses and needed this order urgently. They told me to email the prescription and that they would get it processed immediately. Four more days pass and I hear nothing. Finally, after the close of business, I get another email saying they can't verify it. THEY HAVE THE PRESCRIPTION! How the heck can you not verify that?! Now after over an hour on hold, I have no lenses, no apology, and am no closer to resolving the situation.

Good prices and helpful staff, always smiling welcome. Once in town found the shop at good locations. I found to have a good selections of articles and fairly priced. Every time I enter the shop I found something new to amazed me.

Be FOREWARNED. They will take FOREVER to ship, then stop responding to your requests for shipping info.

It has been a week since I placed my order (which is still "processing"). My prescription is there, the contacts showed "1-3 days processing time" on their website. I called to expedite (at an additional expense) because I needed to see, and was told it would ship that same day.

It did not. They really don't care about customer service.

Saving a few bucks is not worth it with this company.

Also - if you have a defective lens, you must send the entire box back to them for a credit of a new box. "There is no other way" is what I was told on the phone by Justin in Customer (Dis)Service.

AVOID THIS COMPANY

I've used Drugstore.com many, many times over the last few years although never for prescriptions. I usually shop for drug store type items such as bath and beauty products, vitiamns and supplements etc. Overall, I find the site easy to navigate and well-stocked with the items I like. They carry a mouthwash that I haven't been able to find in in stores for the last year or so. It great for those hard to find favorites. I do recommend that you comparison shop if possible. I bought Alli from through the site once only to find afterwards that Amazon carries it for $20 less plus provides free shipping. Other than that, I've had positive experiences with Drugstore.com.

After my horrible experience with Lens.com, I did a search and Walgreens came up. I checked their prices and they were cheaper than any other "Lens" company online. I ordered my contacts with NO HIDDEN FEES and received them in 4 days. Will definitely be ordering my lens from Walgreens!

I ordered a skin care product on line on Thursday, October 24th thinking I would have it the next day. They certainly charged my credit card immediately but now are showing delivery will be Monday, October 28th. From now on I will go to the local store to purchase products. This is ridiculous!

We have auto refill at Walgreens. My husband's prescription needed to be reordered by our doctor. Did they call the doctor... no. Did they call me... no. Did the prescription run out... yes. They made ME call the doctor to make sure he would reorder it before the holiday weekend. Did they call to let me know the prescription was finally ready... no. Did my husband miss 3 doses of his medication because of this mess... yes. Was "Shannon" sorry when I called to find out if the prescription was finally ready... no. Did she give me a smart $#*! response when I asked her if his meds were ready... YOU BET SHE DID. You know why she felt comfortable being a smart $#*! to a customer... BECAUSE WALGREENS JUST DOESN'T CARE!