Walgreens

I love Drugstore.com. Always pleased and like the fact that I can find things there that other stores don't carry or have stopped carrying. Speedy shipping etc. Prices are good as well.

THIS IS A ZERO STAR REVIEW:

(Location Willow Creek Road, Prescott Arizona)

Two of the rudest human beings that I've ever come across in the 21 countries that I've stepped foot in and lived in over the years work in the store.

I actually tried to reach the CEO Roz Brewer but she never got back to me.

Twice in under 3 weeks I've walked into this building and have been treated like a piece of garbage. Even today a very calm Martha who was trying to help me ignored this nasty woman who I believe is called Catherine (or Christine) who was treating me with complete and utter disrespect.

Why companies employ individuals like this I will never know.

Complaints were filed to corporate and also to the district manager to which nothing has changed unfortunately.

They'll send you an email listing everything you've ordered and ask if you'd like to order them again. This is handy for people like me who get particular soaps and shower gels!

Love Drugstore.com. They have just about everything. Free shipping always with a $35 order. Get it fast and always the best prices! So much easier than going to the stores :)

I ordered 5 bottles of lotion, its cheaper than the new company called jet.com, Walmart, and many other sites. My favorite delivery company UPS, delivered to my door for free!

Fortunate to know this site for all health products. Price is not expensive and things which I dont find in local store is available here. Neatly packed and carefully delivered!

Introduced by my friends and I went to this site, the goods esp. The cosmetics always have a special discount. Oh I love shopping in here. But it only allows paypal&visa card. Well. A bit hard

I did business with Drugstore and was very satisfied, the only reason I switched to Walgreens who I am also very satisfied with is that Drugstore raised its free shipping where you have to buy $35 worth of merchandise and Walgreens is $25. Otherwise I was very satisfied with the merchandise and the service & deliveries.

I've been ordering all kinds of stuff from drugstore.com for years and have never been disappointed. They do a good job... wish I could order everything from them!

When a favorite shampoo or lipstick is discontinued, many times, this is where I find it. Always brand new products in original packaging and just as I ordered.

I recommend going elsewhere for COVID-19 Testing. In my case, I'll never know for sure whether I had COVID-19 because NONE of the PCR tests I took through Walgreens seem to have reached the lab when I was ill. All were lost. Even if this is a problem with the lab itself (AEGIS in Tennessee), it is Walgreens's responsibility to find a solution. Please do not end up in the same situation as I did: Avoid Walgreens and get your test at a clinic.

A few years ago I ended up in the ER with one of my 3 year olds. She ended up needing amoxicillin. So I drove through a Walgreens pharmacy maybe 15 minutes before closing time (on our way home) and the lady was SUPER rude. I had union insurance and she said she wouldn't take it. She also couldn't control the nastiness in her voice or her eye roll.

I had to speed across town and drag my poor sick child into a riteaid (which those people were awesome). They were closing, they didn't take union insurance either, however they said I could pay out of pocket. I asked how much. Do you know what they told me? EIGHT DOLLARS! That lady made me nearly miss another pharmacy for a THREE YEAR OLDS medication for EIGHT dollars! She had pneumonia! I paid more in gas and risked more for a ticket trying to get an EIGHT DOLLAR prescription.

I ordered vitamins Perfect Prenatal Vitamins and received them on time and the price was pretty affordable. They had a 10% off coupon but less than $60

You better not have a problem... customer service is lacking. I called with an order issue. I basically was told that I was confused and entered my order wrong. The most important rule I've learning in my 20 years of customer service is 'the customer is always right, even when wrong'. The rep i spoke to was rude, impatient, unwilling to help or even really look into my issue, and certainly not wanting to keep my business. I have a $50 weekly order. Given that he really didn't care about my issue, I asked to speak with his supervisor. He left me on hold for for an extremely long time, then came back laughing off that a manager was not available. I then asked to speak with another representative, at which he answered - quote - "you will just have to call back then." After he hung up on me, I did follow his instruction and called back. I spoke to a new rep who was so great and helpful. She was able to resolve my issue so quickly and to my satisfaction. It's amazing how much better an issue can be with simple kindness. Honestly, if it was not for her I would not be returning for more orders and drugstore.com would have lost a customer (and my friends!). They really need to focus on customer service. From other reviews, I see this is a trend.

Horrible customer service. Waited 26 minutes for the pharmacy to answer the phone. I was told that they have 10 customers in line. Why have a phone if you simply ignore it?

This website is great! They always have some kind of promotion to either save you money, or offer freebies. Customer service is outstanding! Love this company!

I have never had a problem with any internet business and I have been shopping online since the early dark days of dial up connections. My good fortune ended when I decided to try Vision Direct. I ordered several boxes of contact lens. They took forever to fill the order and then only sent a portion of what I wanted. That is because of incompetence. But it gets much worse. When I finally received my overdue only partially complete order, I discovered they had sent the wrong contacts. They had misread the prescription. I informed Vision Direct of their error and asked them to send the right contacts. They refused. Instead they said I could get a partial credit to be used only at website. So I have no contacts, no money and no hope they will act honestly. If you have never used Vision Direct, STAY AWAY! If they already stole from you, don't let them get away with it. Take the time to contact your State Attorney General and the FDA. These crooks will continue to steal from unsuspecting shoppers until they are shut down.

Just received 7 ordered items, including a very large (33.8 fl oz) bottle of mouthwash and 2 hair mousse. I will never order from Drugstore.com again! Both caps were off the hair mousse and one of the dispenser tops was broken off. Why? Because they just threw everything into a box, unwrapped, put some minimal bubble packing material on top and shipped. The box was large enough that everything rolled around the bottom totally unsecured. My last order was packed the same way -- a large bottle of liquid laundry detergent in with several small cardboard boxes and two small tin containers of tea bags. All but one of the boxes were deeply bent and even one of the metal tins. I called them and they offered to refund my money if I returned the damaged items to them. It was not worth my time and I wrote it off to a one-time careless and sloppy packer. It was not an anomaly! Obviously this happens all the time. I guess they figure most people, like me, won't bother to return items, and they don't care if people are happy with the condition of their order.

Please do not book an Appointment for your Covid test they are not responsible for the test results and no body give you a right answer they are playing a game said call Agis lab and lab said call Walgreens please save your time I ruined my vacation and my time I made so many calls and did not get any response yet after my 5 days finish from sample taken.
Do not suggest to buy anything or visit again at Walgreens

Walgreens pharmacy in Billings Heights Montana is horribly slow. Waited 45 min in the drive through. Inside is also slow and Pharm techs act like they're bothered by you being there.

Walgreens is a joke
It takes all day of holding on then u get cut off several times
It's taken me literally all day to get my meds
Most uncaring place I've ever seen
Only reason I go here is bc they are only one that accepts my insurance for meds I have to be on
It's ridiculous
Then when u go to pick up it's another hour wait in line

Cheap prescriptions and deals that really cannot be beat. You actually get your brand drug and they don't substitute generics like your local drugs store.

I've been getting my prescriptions filled at Walgreens for several years and I've never experienced any problems with them. They have great prices on prescriptions.