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Walgreens has a rating of 2.1 stars from 773 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Walgreens most frequently mention customer service, next day, and store manager problems. Walgreens ranks 3rd among Pharmacy sites.
When im in a hurry I can place an online order and its ready within 30 minutes. Most locations have the drive up area and wait time varies. Thing may cost a little more but there is never a hassle getting to items or in stock or in check out.
If I could give them 0 stars I would. Last month I submitted a new script & told it was early. They'd remind me when it could be filled. For weeks I keep getting reminders saying I have a prescription that needs a refill. They probably discarded the early prescription. Another prescription was out of stock without giving me a hint when it would be restocked. THIS IS NOT THE FIRST TIME THIS HAD HAPPENED. The right hand has no idea what the left hand is doing.
Its a really good option to get a your pharmacy for one place and get delivery at your doorstep. Sometimes i get a good amount of discount too.
Date of experience: March 19, 2021
They still had my makeup that had been discontinued, and I got to stock up on it!
They do exactly what they say they will do. I love that!
Date of experience: April 6, 2015
I have found it very convenient using this site. I have been happy with the prices and the products I received.
Date of experience: May 10, 2013
Walgreens website is usually broken or bent pretty bad. Go to the store. Store is fine. Stay away away from the website
Date of experience: December 26, 2022
You will die...
You will go jail because if you drink drugs you will lose your mind and end up by bringing problems and problem and go jail
Date of experience: October 18, 2017
Very good, products came very quickly. Skincare products, very nice, and affordable. Shipping was very good, packaged very well, reputable company.
Date of experience: March 9, 2017
Rude and obnoxious crew. I would rather pay twenty dollars more in a different store than be subjected to an open hostility from these ugly people.
Date of experience: October 23, 2019
They provide top quality products at reasonable prices. Easy transaction. Delivery in time that I expected.
Date of experience: April 19, 2019
Horrible experience. Product arrived damaged and useless. Customer service basically non-responsive. Will never use again.
Tip for consumers:
Do not use. You are better off getting the item anywhere else.
Date of experience: September 9, 2014
Great site, good beauty products and quick delivery. Much more convenient to order on drugstore.com than find a local store.
Date of experience: November 4, 2013
I have only purchased items from Drugstore.com 2-3 times, but they came brand new and within the delivery time promised.
Date of experience: January 25, 2015
Free shipping could be faster like other companies doing max 4 days to your home from order placement
Date of experience: January 4, 2016
I like this shop. They have a hugh selection of products - for appropriate prices. Got the staff very fast.
Date of experience: January 20, 2016
North Portland Oregon Walgreens store. 1 Cashier, Long Lines, and no products on shelves! Never! Don't Bother
Date of experience: September 14, 2019
Worst place ever. Lady mad is wait 3 hours. While my kid had a broken arm. Crying the whole time. She didn't care.
Date of experience: June 4, 2019
2595 Peachtree Parkway
Cumming, GA *******
Worst head pharmacist without customer service. Zero ability. Please provide her how to help the cusp.
Products used:
Pharmacist and refill delays
Date of experience: November 4, 2022
This is only 1 of 2 stores that I like to buy supplements or vitamins on line. Fast shipping, excellent packaging.
Date of experience: May 21, 2015
Great products... Quality customer care... Excellent return policy! Open twenty four hours three hundred sixty five days/
Date of experience: May 25, 2018
I love this store... you can literally buy everything. Prices are very reasonable. I've never had an issue when buying from them.
Date of experience: April 29, 2015
I have always received excellent service from Drugstore and frequently recommend it to friends. Good price, fast shipping
Date of experience: April 4, 2019
Service is good. Product arrived in timely fashion and appeared as what I ordered. Thank you! Trustworthy with excellent products.
Date of experience: April 17, 2019
I would kind of like to give Walgreens at least 4 stars. Pharmacists are generally very good at discussing the pros and cons of different medications since physicians aren't always spot on. Also, if you're on Medicare, the AARP Walgreens prescription option is generally less expensive than its main competitor, CVS. But that seems to be where that story ends. Using the interactive voice option to order is a nightmare if you make an error. And the main reason to go to Walgreens is to pick up scripts.
I don't want auto refills every 28 days since they're the monthly dosage is 30 days. Maybe I'm picky, but I like some orderly precision. I evolved this way because I was constantly running into the prescribing physician saying he called them in and Walgreens telling me the opposite. Part of the rub is the people taking the orders aren't always reliable because in a busy pharmacy location, Walgreens creates brain fatigue which is probably why their prices come in a bit lower. In other words, they're slave drivers like Walmarts.
All I ask for in an interactive voice system is simplicity and a little versatility. What I get is "do you want your prescriptions the following day, and if "no", "how about 1 hour." C'mon Walgreens, don't jam it up your employee's butts. I feel their pain. Cut them some slack like "a few hours" or "later that day." The system also doesn't recognize recently called in prescriptions, only the prescription number. Hence, you have to call them unless you're tracking things with a spreadsheet.
Lastly, enough of those child proof containers. I'm an adult and a cap is fine. And because I'm getting older, print a little larger and make life easier by not hiding how many pills are left in the prescription. Perhaps I'm getting older and crankier, but Walgreen makes my head hurt and I might have to order pain killers next.
Date of experience: May 16, 2021
Their photo app is rthebest thing ever. I love this thing. It rocks so hard. So fast and easy to use
Date of experience: January 2, 2017
It's unfortunate that I have to leave an extremely poor review of Walgreen's Store & Pharmacy #*******, located in Pennsauken NJ. There's no option for half a star which is unfortunate for me. My son and I have been unable to rely on receiving our medications without major delays and the pain suffering caused by their consistent unreliability. I've been refilling meds there for several years and the pharmacy has yet again failed me and my family. I was constantly made to believe that it was our Doctors who were dropping the ball with sending out our scripts. But no, it was this Pharmacy who was the culprit. My family and I have been sent away without our medication too many times to count at this point. We have gone several days without our medications, trusting that they were were honest professionals when they told us our Doctors never sent our scripts. Today I've lost complete trust and respect for this Pharmacy. This is the last time you will deny us of our rightful health. We are taking our business elsewhere. This a complete travesty and I'm informing the world on your lack of reliability with the health of it's consumers. Lastly, I attempted to utilize your Pick up at Store and you failed me there too. A few months ago I ordered supplements from this website, received that my order arrived and was ready for pick up, went to the store for a staff member to quickly and carelessly tell me that my order was returned after 24 hours. I drove all the way home to inquire with customer service as to why my items would shipped back so quickly. The manager called me back in less than 30 minutes asking me to come pick up my order. More unnecessary pain and suffering. I wasn't even feeling well that day. Unprofessional and unreliable. I will continue seek justice from this entity. Do not do any type business there for you will be greatly harmed and disappointed!
Date of experience: April 8, 2022
I do not use the Walgreen.com often but I did order this month.
The package did not arrive as expected on 08/09/22 but Wlagreen and Fedex notified me that it was delivered at 11:25 a.m. to the residency in San Diego, CA. Not my residency: I did not recieve it...
But maybe someone receieved it at a different residency. What kind of delevery proof Wlagreen and Fedex are giving? They are not specifiing an address: just a residency in San Diego, CA
I guess i was supposed to go around all San Deigo and look for my package.
Called Wallgreen twice: first time I was told it is too early, look at your backyard,... Who delivers packages to the backyard?
Today, week later I called and was told that my accent is too heavy to understand me... Really? And the agent dropped the call.
I was lucky Linda picked up my call and gave me an outstanding service:
Two minutes and she understood me clearly and perfectly and right away send me a courtesy package with the missing items.
Five stars for Linda!
Zero starts for everyone else...
Tha tis why I am giving average of 2 stars.
Date of experience: August 16, 2022
Walgreens is your home for Pharmacy, Photo and Health & Wellness products. Refill your prescriptions online, create memories with Walgreens Photo, and shop products for home delivery or Ship to Store. Walgreens. Trusted Since 1901.
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