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Walgreens has a rating of 2.1 stars from 773 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Walgreens most frequently mention customer service, next day, and store manager problems. Walgreens ranks 3rd among Pharmacy sites.
When im in a hurry I can place an online order and its ready within 30 minutes. Most locations have the drive up area and wait time varies. Thing may cost a little more but there is never a hassle getting to items or in stock or in check out.
If I could give them 0 stars I would. Last month I submitted a new script & told it was early. They'd remind me when it could be filled. For weeks I keep getting reminders saying I have a prescription that needs a refill. They probably discarded the early prescription. Another prescription was out of stock without giving me a hint when it would be restocked. THIS IS NOT THE FIRST TIME THIS HAD HAPPENED. The right hand has no idea what the left hand is doing.
Love to shop at drugstore and i wish i can purchase all the beauty items there.
Date of experience: March 7, 2016
Every time I get a prescription, I check their drug interaction section, it is great.
Date of experience: June 5, 2015
I'm a big fan. Huge selection, great prices, reliable and friendly customer service. A staple.
Date of experience: October 12, 2014
Ontime, no need to wait on line at the store. Almost have everything i need.
Date of experience: January 4, 2017
I wish I had a penny for how many times they have sent duplicate items.
Date of experience: June 4, 2016
I've gotten a ton of helpful information from this site for medication for my allergies.
Date of experience: May 31, 2015
They understaff their pharmacies and general stores alike - make employees work like slaves who are unable to provide adequate service to customers - so lots of unhappy, belligerent customers. The whole idea that Bartell is about customer service and "the most loved drugstore in the NW" is laughable. It may have been once upon a time but not today. Service is lacking, quality is low and prices high. There is no support from the ruthless senior management team. The initial training/indoctrination is a farce. All lip service to their legendary claim of fame as "the most loved drugstore in NW" and customer service. I was deceived by the DM and outright lied to about the store I was assigned to. Then one of my techs quit for family reasons and she was not replaced. Then my staff RPh got transferred. We were left understaffed for much of the 10 weeks I worked there, some days with no tech at all or PA for hours in a pharmacy doing from 1400-1650 scripts a week. Every staff is overworked, unhappy, stressed and looking for other jobs. I had only 5 days of on-the-job training despite being told I would train for 3 weeks. I challenged the DM several times about this untenable situation and she fired me just as she fired the previous manager, Joe, who by all accounts was a very good manager, but dared complain about being cheated out of his bonus by the company. That was right after that event that the then CEO quit! Today, they can't keep staff or hire enough to properly staff existing stores but they are opening 2 new ones which may well turn out to be their undoing! Forget this company unless you love a stressful, unhappy, and toxic work environment but, if you are foolish enough to take one of their many vacant positions (83 now), don't expect to be paid well nor get a bonus, although they use the bonus as a carrot to entice unsuspecting applicants. This is no longer the "Beloved Bartell Drugs" of yesteryear! It is a very badly managed operation with a multitude of confusing and redundant systems, making it very inefficient. Too many ruthless chiefs with too few and overworked rank and file employees from PA's to RPh. I suspect they are experiencing financial difficulties. No store security of any kind so they get robbed blind daily. They would rather watch their employees than watch customers who rob them.
I wish I had read reviews and gone to the store to talk to the staff before accepting the "worse job" I ever had! I love my job as a professional pharmacist but within weeks of taking this job, I hated it, and the company's unresponsive and delusional management. For employees, it doesn't get any worse than Bartell Drugs.
Date of experience: August 25, 2017
Prices are quite affordable, no downside. No hidden charges. Ordered twice and am pleased
Date of experience: November 9, 2016
What other computer company actually gives you great free support when you need it.
Date of experience: August 9, 2016
They were condescending rude and misrepresented the problem with the order. Stay away!
Date of experience: April 30, 2015
Thank you for making my life and my family's so much easier.
Date of experience: April 7, 2016
Really like the site and get the required information in a while.
Date of experience: November 12, 2015
The website is easy to navigate. Prices were average and the items ordered were shipped promptly.
Date of experience: November 27, 2012
As the people said, it really like the one as we want! Cheap and good.
Date of experience: February 8, 2010
I have had mixed opinion about it. Because i found it is near to good.
Date of experience: August 10, 2015
You can get almost anything that you get at your neighborhood drugstore right here at this site.
Date of experience: May 20, 2015
I love love love Walgreens with their affordable prices and awesome clearance sales
Date of experience: January 26, 2015
I've gotten my goods very fast and I've been very happy with my stuff!
Date of experience: December 24, 2015
Really good site to find all of the information you can want
Date of experience: April 5, 2016
Anyone who thinks "Hey, i gotta go to a drugstore" automatically can type it in the search line :D
Date of experience: September 23, 2015
Always had a great shopping experience and love the site as it is sp easy to navigate
Date of experience: March 29, 2016
Would highly recommend, they shipped everything on time. The packaging was also proper!
Date of experience: November 28, 2015
Walgreens impressed me with nice service and great customer support.
Date of experience: November 25, 2016
This website is really helpful, I enjoy coming here.
Date of experience: December 22, 2015
Never get any problems with Drugstore, fast delivery and service, quality is decent!
Date of experience: December 29, 2015
Walgreens is your home for Pharmacy, Photo and Health & Wellness products. Refill your prescriptions online, create memories with Walgreens Photo, and shop products for home delivery or Ship to Store. Walgreens. Trusted Since 1901.
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