Walgreens

Very good, products came very quickly. Actavis cough syrup, very nice, and affordable. Shipping was very good, packaged very well, reputable company.

This was one of the worst places I have worked. It wasn't the work itself but the fact that they don't give a dam about there employee's. They stay open during the holidays with one person in the whole store to watch. The manager is in the back no helping to watch a highly theft store. This location is huge when it comes to theft. They have prostitutes hook up in the Walgreens parking lot. I've come out to car activity. They hurry and drive off. You can find the many condoms in the parking lot. When I was there, so many elderly people working that you are the only one they ask to do all the heavy work load. They have a saying in the streets here, "You want something for free, go to Walgreens". I've heard it myself. I've watched people walk in and get what they want, walk right out of the store. I worked so many times without lunch or bathroom break. I ask if this was illegal. They said yes but who cares enough to do anything about it. I wonder about this place Knoxville, Tennessee because so much goes on here unnoticed. It really does. I wonder about the women at night because they are so at risk when these people come in after 10:00pm until midnight. I would hide behind the counter and watch the red eyes walk in and walk out the store with what they wanted. Curious, would you stop red eyes? This was one of the worst and frightening experience I have ever had on a job. I haven't gone back into Walgreen since I was working there. I'm reading someone posting worst customer experience ever! They are telling the truth. How can you have good customer service when there is only the manger, and one register operator at the front of the store. That is how it was so many times. I couldn't go to the bathroom or eat lunch. This is Knoxville so who is going to care? You only get a 30 minute lunch break. I want to acknowledge the Broadway location I hear a lot about. It is run by a Mr. Love who I hear is very good at managing that store. I've never been in it but I hear good things. Well that's it for now but I had to speak about working at this store because it was and still is so bad. I didn't mention the amount of people that left this location and was fired after many many years of service.

I used to purchase my contacts from Walmart.com, but decided that I wanted to save a little more money this time. I went to the visiondirect.com website and ordered a year's supply worth of my usual brand.

When they first arrived, I wanted to try them on immediately. I noticed that the contact lens pod seemed wrinkled and the covering was hard to peel off (they looked like they had been through some heat). When I put the lenses in my eyes, I noticed that my eyes became irritated and red (this has never happened before, and I used the same exact brand, prescription, solution, etc.) and stayed that way the entire time I used them. My eyes would get gunky, red, and the lenses would feel painful to wear. I wore these lenses for a month (since I didn't have any other lenses), and I would wake up with crusted over eyes. This was highly unusual for this brand of lenses, so I thought that maybe it was a one-off, changed my lens case (it was new to begin with), and put in another pair.

The same thing happened with the next pair, so out of frustration, I went to my eye doctor. He told me that my eyes were infected, gave me some medicated eyedrops, and said that it was most likely caused by lenses kept in overly-warm areas, like in a warehouse somewhere, allowing the bacterial to grow. I always keep my lenses in a dark, cool place, and since I put in my lenses as soon as they arrived, I know that it was not due to any error of mine.

I wanted a full-refund from Vision Direct, but they could only offer me a replacement. I did not feel comfortable using ANY more lenses from their company, since I believe that they sell old/defective contact lenses, but that was the only thing that they could offer me (or an option of store credit). I will not use this company again, since I was only saving about $20 on my purchase anyway, but spent $120 going back to the doctor, $20 on gas, not to mention the time I lost from dealing with this whole fiasco. I will repurchase from Walmart.com next time, as I have never had any issues with their lenses.

WENT TO RETURN AN ITEM ON 2/28/20 WHICH WAS BOUGHT ON 1/28/20 TO A WALGREENS STORE, 1ST THERE WAS A HITCH AS IT WAS FROM A DIFFERENT LOCATION SO A MANAGER HAD TO BE CALLED OVER WHO SAID THAT IT WAS PAST THEIR 1 MONTH RETURN POLICY. DUH! SO I WENT TO THE ORIGINAL BRANCH 3 MILES AWAY WHERE THEY TOLD ME RTN. POLICY WAS 30 DAYS AND THE FELLOW (WHO CLAIMED TO BE A MANAGER) SAID THAT HE COULDN'T OVERRIDE IT. I LOOKED AT MY RECEIPT OUT OF CURIOSITY AND SAW NO RETN. RULES WERE WRITTEN ON EITHER SIDE SO I ASKED HOW IS SOMEONE TO KNOW THE RTN. POLICY, SO ANOTHER MANAGER CAME AND I ASKED HER IF SHE AS A CONSUMER EXPECTED A RECEIPT TO HAVE THE RTN. POLICY ON IT, HER ANSWER WAS THAT SHE WOULDN'T KNOW BECAUSE SHE NEVER EVER RETURNED ANYTHING, SHE JUST THREW AWAY THE ITEM EVEN IF IT WAS DEFECTIVE/UNUSABLE. I CALLED THEIR 800 # UPON GETTING BACK HOME AND COMPLAINED ABOUT THE WHOLE SITUATION. SHE EXPLAINED THAT A MANAGER' CAN PROCESS A LATE RETURN BUT NOT AN ASSISTANT MGR. WHAT SENSE DOES THAT MAKE? ESPECIALLY WHEN IT'S ONLY 1 DAY PAST THE CUT OFF DATE, AND NO RTN. POLICY IS PRINTED ON THE RECEIPT? IT SEEMS TO ME THAT THEY JUST WANT TO DISCOURAGE PEOPLE FROM BRINGING BACK THINGS. VERY UPSETTING, PARTICULARLY THE LACK OF KNOWLEDGE OR COURTESY OF THEIR EMPLOYEES. THE PHONE C/S AGENT DID CALL THE STORE AND AUTHORIZED THE RETURN. BUT I DO HAVE TO GO BACK THERE AGAIN. THE SAME HELPLESS MANGER WILL BE DOING THE RETURN THIS WHOLE AFFAIR TOOK 1.5 HOURS OUT OF MY EVENING AND FRUSTRATED ME VERY MUCH. TO BE FAIR, I MUST SAY THAT WALGREENS.COM REP WAS PROFESSIONAL AND HELPFUL

I just saw where Walgreens is bragging that 20.8% positive reviews is a good thing. That leaves 79.2% negative. I guess Walgreens is proud of it's 79.2% negative rating. No wonder their service and customer interactions are so poor and their website is useless. The most positive thing I can say about Walgreens is I'm switching to another pharmacy. I won't miss the indignity's and lack of compassion they show to me and other customers. The staff at the store located in Austin, TX@ 5819 Koenig Lane has accused me of lying and being a drug seeker. I have CPTSD and my medications all come from the same doctor I've been using for years.
I went to Walgreens site and had inexplicably archived one of the meds my doctor sent a prescription for and no longer showed the other medication he had prescribed. I called Walgreens. They found the newest med prescription but said the doctor would have to resend the other script. I guess my 'REALLY' face worked because they then said they would call the prescription in to the doctor. My doctors office sent me a text thanking me for calling Walgreens and getting things straight.
The next day I called the pharmacy to make sure everything was ready. I have a long drive and try to do all my errands at one time. I was told everything is ready to be picked up. WRONG! Once I got there I was told one of the prescriptions couldn't be filled until the 5th. This wasn't the first or second or third or fourth time this has happened. I admit I lost my temper and I apologize. That just gives the staff to blame mistakes on the 'angry guy'. That is also a symptom of my CPTSD. Emotional over reaction triggered by the feeling of being lied to. When promises made become promises broken trust is the loser. Walgreens has lost my trust.
I haven't attached because too much personal info on them.