Walmart has a rating of 2.3 stars from 4,409 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Walmart most frequently mention customer service, credit card, and third party problems. Walmart ranks 787th among Discount Shopping sites.
Your Optician Ms Catherine Cantù, at the 1604 and Hwy 281, San Antonio location was very professional and took care of my eye glasses problem in a timely manner.
Called service rep 2 days ago to cancel and was supposed to have cancel. Meanwhile my bank has a 212.00 hold on my account due to walmart charging me twice for the same item. I'll never buy from them again.
I have nothing but good things to say about Walmart Grocery online. I have ordered from here multiple times. Everytime, my order was correct. The shoppers pick out the best of the best produce and meat. The people who load your car are super awesome. They are patient, curteous and treat you with respect. They can't take tips either. If they could, I sure would.
Every time I go to self check out either the scanner won't pick up, out of bags or it won't take cash or credit card. I wish you would hire people to check people out again. Help the community. Shame on you for taking away jobs.
Walmart is the private owner of Ozark Trails. They manufacture canopy tents. I purchased one and it rained and the frame bent. Walmart did not want to accept responsibility for their poorly built product that was manufactured in China.
They offered me a $25 gift card on a product that I spent close to $100 for. My advice to all consumers is to go shop at Target. They stand behind their products and are definitely more consumer friendly.
Tip for consumers:
No comment yet.
Products used:
Ozark Trails canopy tent
I don't think I would ever buy into the new delivery option, every time I order from Wal-mart there is always at least 1 item they can't deliver on. It's pretty frustrating! There are way too many things from China that you have to pay delivery for. Also, the last item I tried to purchase was a garden kneeler. I purchased it back in February, I just got the notice on May 5th that they can't deliver on the product. I will still go to the store to purchase items, but never on line again! They just can't compete with Amazon. Good try though.
Products used:
Nothing, never got the product after 3 months
I've ordered a few things through Walmart and all was well. I mean it's an okay website but nothing really pops here. You get the walmart experience as if in the brick and mortar store. The only difference is paying for shipping and waiting for a couple of weeks to get what you ordered. I will say home delivery is faster than the free in store pickup. So get home delivery if you use Walmart.com
I find a lot of benefits shopping here than shopping at Amazon. Especially for daily goods, price that Walmart provides are usually better than any other websites. The reason I deduct a star is because they often send me damaged items. However, they have a great refund system so it is not a big issue for me that I receive damaged items.
I purchased a hair clipper at Walmart with an extended warranty, but when I tried to enforce the warranty, the company never replied to my claim, and Walmart refused to address the issue. It took many calls to make them pay half of what I paid for the item, even though the extended warranty was for the full price of the item. Walmart no lower has the great standards of customer service that they used to have specially for purchases online. I will never again buy any appliances or valuable home goods from Walmart online. "And their customer service online is the worst".
Tip for consumers:
Walmart on line is very poor.
Products used:
Hair clippers.
I bought denim shirts for my husband here and they were of good quality and a tremendous value. They arrived promptly and were exactly as pictured and what we wanted. Will definitely shop online again with Walmart.
An average website for online shopping. Sometimes it's difficult to locate the item your are searching for under the categories they list. However, the shipping can be free if you are able to do a store pickup.
I've bought two tv's from Walmart web site, one delivered to the store and one delivered to my home. I was very satisfied with both. They were both delivered in a timely manner, would definitely buy again.
Good personnel now, some very good, "5".
Sometimes difficult to locate a product, if personnel is around, they won't hesitate to assist.
Need more notices to say what "cake" was just baked, shoppers would like to know.
Buying walmart products online is great. One thing to keep in mind is that walmart website has third party items that are not actually sold by walmart. Please review the actual seller's review before placing an order
Often walmart.com online orders keep getting cancelled with no explanation. When I contact their customer service department and talk to a supervisor. They escalate the issue to get solved... however, no one calls to verify that it is fixed or explain anything. Instead I get an automated email saying it is fixed and to reorder the product... and the groundhog day experience continues as you guessed it the order gets cancelled again.
Never ever had this issue with Amazon... so guess what stick to the reliable amazon.com.
We go grocery shopping there every Sunday. Some employees body odor's are just terrible. It can't be sanitary to have people that smell like feces or armpit sweat to handle food and groceries. I understand that some cultures don't believe in deodorant but I also think that this is beyond disgusting. They should implement an hygiene policy for employees. We are about to just stop going there. I had come home to just go throw up because the stench is just so bad and strong. I don't know how people live like that but this is FOOD! Do something please!
Products used:
Food.
I purchased a Walmart+ membership in November 2022. Walmart+ gives me free shipping, along with other advantages. I tried ordering from Walmart on September 1st, but could no longer get free shipping. I called to find out why, and was told that Walmart+ no longer ships to my location as of September 1st, because of a new policy.
I am more than 11 miles from the nearest Walmart store and driving at my age is no longer viable.
Apparently, my location is inconvenient for them. So, free shipping and shipping of any kind is no longer supported. Even if I was willing to pay for shipping, I could not place an order.
I was offered a gift card to cover the 2 months' cost before my membership ended. But that is unreasonable because they don't ship to my location any more. I asked for a refund for the 2 months that I will be unable to use Walmart+. I was denied.
And there was also no notification of this change.
I am not a total WalMart fan but I shop there regularly & save quite a bit - on fresh produce; on cat food; seasonings; on many name brand frozen vegetarian dinners; on ink cartridges for my printer; on printer paper; sewing items (like rickrack, thread, etc.); on name brand under garments (bras, etc.); on smaller electrical appliances (like a microwave), coffee pot; on some paints (spray paints); and when I have occasionally had to return something - it was easy to do so. I shop there regularly. I appreciate having a Wal Mart not too far from where I live.
Bought Goodyear tires through Walmart online. Was sent tires that were manufactured 4 years prior to installing on the car. Tires went bad after 12,000 miles (rated for 60,000 miles). Walmart says they have a 90 day return policy. How does that apply to tires. Customer service is horrible, can't understand person on the phone. Was told that if tires were bought at Walmart Tire Center with tire hazard they offer there they would have prorated with new tires. These tires were not available through the Walmart store. Very displeased with how this was handled but I guess Walmart doesn't really care as shown by their reaction to this matter. Will go elsewhere for our tires.
Make sure you check out who the vendor is for your product. Walmart stores will not take any returns for 3rd-party sellers. So, if it doesn't say the vendor is Walmart, be sure you'll keep the product as it's a real pain to send anything back through the 3rd part vendor and Walmart isn't helpful. I spent over 3 HOURS on the phone (at least 2 hours waiting to be answered) with Walmart. I'll never order from the Marketplace again.
Fyi, if you shop at Walmart, sign up for the savings catcher program online, I have gotten back over 100.00 in savings from them finding lower prices at competitors prices. I love this option. All you do is put in the code at the bottom of the receipt and they do the rest. Also Walmart is offer $35.00 statement credit if you spend over 75.00 on a single purchase. So thats paying 40.00 for your purchase. The Walmart credit card can really help when your low on money and need a few items. Its worth it. They also have deals for signing up right now
This was my first and only time to ever use this site. I placed an order for a your zone loft bed and received a twin/full bunk bed. I also paid for two day shipping. Not only did I receive the wrong item my first time using this site no one even informed me that the product I ordered was out of stock! I'm very very unhappy with this site and I really expected better service.
Regardless of what Walmart location I have shopped at, they tend to be grungy and less appealing that Target. They claim to have better prices, but I don't see the prices being any better than Target on most items. However, the quality at Walmart is substandard. Most of the time, you are not getting even a comparable quality as Walmart products are mostly inferior.
I would not recommend Walmart as there are too many good alternatives.
Walmart shows a million grocery items online but there's barely any of it that you can buy that they ship any longer. There's never anything showing to be in stock. You have to sort throw hundreds of items that they don't ship to find the very few that they do. I could walk the 5 miles to town to go shopping and do it easier than sorting through all the stuff they don't sell. The filters don't work. I don't understand why they have do much junk listed on a shopping app that's supposed to be for delivery that you can't buy. It's worthless
Tip for consumers:
Don't waste your time unless their listing policies and product availability changes drastically
Ordered online. 6 of the product in stock according to site. Hour later order cancelled since no stock. Went to store, guess what, 6 on the shelf. Ordered online since I had a $10 promo code. Can't use it in store. Tried to reorder, but still shows unavailable. Called customer service, received another promo, but does me no good since I need the product right away and financially needed the discount, and can't use it in store.
Customer service calls, chats, and associate in store useless. Would rather purchase item at full price at competitor (same price as in store at walmart) than continue to patronize this establishment.
Tip for consumers:
Think twice before shopping here
Products used:
Other store
This is why I will never shop at Walmart again! I had to keep calling Walmart customer care and s*** like for the past week and they still refused to give me back my refund of the amount of $166.96. So the next day, I called customer care again and I told them if you don't refund my money, I'm calling the police. And that really scared them very bad. Then they finally refund my money. This is exactly why I don't shop at Walmart. Because it's a sick $#*! Walmart.
Heads up and Warning for purchasing Walmart Gift Cards.
I was gifted a $25 Walmart gift card which I went to use last weekend. I was turned down because the card was at zero balance. Impossible. I had not used it! The Walmart employee gave me a printout of the transaction history. Two transactions on the same day that were 3 minutes apart were on there. We looked up the store number which was Walmart 9115. Nothing but scam came up in google tied to this store. I've talked to 3 different employees at Walmart and have called Walmart headquarters. They simply don't care that the money was scammed, they won't provide a different gift card or store credit. I told them that everyone in my social circle will be told about this. They literally shrugged their shoulders and said that "we respect the personal decisions you make in this matter." So... Don't go through Walmart for gifting options.
Shop Walmart.com for Every Day Low Prices. Free Shipping on Orders $35+ or Pickup In-Store and get a Pickup Discount. Open a Walmart Credit Card to Save Even More!
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