Walmart MoneyCard

I am a 70 yr old disabled Vietnam vet who tried to withdraw $ from an ATM that I didn't know was broken. After not getting my money then calling the bank, they said funds would be returned in 24 hrs. GreenDot is telling me I won't get my $ for 45 days! This happened on the 4th of June! I get paid once a month! That is all the money I have for food,gas,and bills for the MONTH! And I won't see any back until AFTER I get paid next month! WTH? Been with them for over 10 years, now I'm rethinking that choice.

Been with Wal-Mart money card for over 15 years. 2 weeks ago someone somehow made an ATM withdrawal without my cards or pin. I called WMC and told them what was going on and filed a dispute and was denied even though I sent proof that I was over 300 miles away and no one but me and my wife have cards or have the pin. I called and opened a dispute a second time and before my paperwork got there they closed it out again. Theie customer service is horrible and they never understand what your saying due to outsourcing to India and they don't care about your money either. Lost over 300 one this but it won't happen again. I will never use WMC or anything affiliated with greendot bank ever again.

I was recently charged 4 $15 overdraft fees in one day. I was told several times it was done in error, which it was, and that the money would be refunded in 2 days but I never received a refund. Every time I call they say I have to open a new claim that the last case was closed and they decided I was not incorrectly charged for this. I made a transaction after 6pm, and my account was brought to a positive balance in 12 hours but I was charged BEFORE the 24 hour period. They still will not give me my money back.

I put my direct deposit onto this card every two weeks, and they are always turning off my overdraft when needed, and then you have to wait almost a month to use again. Then they start charging you fees even if you put the money back into your account within 24 hours you get hit with overdraft fees anyway. When speaking with customer service, all they do is copy and paste the script to the screen, and will keep reiterating the same response over and over, when you ask them to make it make sense.
I had no overdrafts since they recently turned it on the 16th, one yesterday, and now it's back off again, the script stating that the 11th overdraft (all new to me). So unable to use again until the 16th of this month. I will be moving my direct deposit elsewhere. Glad I didn't send them any referrals, and I've deposited a lot of money with this company.

Find another card that doesn't charge you for the use of their overdraft feature, and also that does not punish you for using it.

My debit card expired I called several times to ensure delivery prior. The card did not arrive and was not even ordered I have no access yo my money they will not overnight the card even though they were responsible for the issue. I was hung up on even on the corporate level many times horrible service I will be closing my account and do not recommend this service

Slowly, money has been drained from my account. Small amounts of money here and there. I've been keeping track of it as well as taking photos.
Walmart has charged me multiple times for trying to get my money back. And it was there fault my money is coming up missing off of my account. This last time, $29.48 came up missing off of my account. They apologize, and they took notice that money was slowly disappearing. And they said that they were going to do something about it. This has been going on for the last month. So far, they have found almost 60 dollars, disappeared off of my account and went absolutely nowhere. Do not use the Walmart money card. Whoever is in control of this is slowly taking small amounts of money from people like us who get our paychecks deposited here and we don't notice it. I promise somebody's getting very rich scamming from so many people. There's going to be a class action lawsuit. And I promise I will get in on this.

Money got stolen off my card and can not get any resolution from Walmart money card they do not value there customers at all... Do not sign up for it cause if your money gets stolen they do not replace it or even investigate very bad business

Only go with Wal-Mart money card if you're looking to be tortured. Their customer service is horrible. I waited OVER AN HOUR for someone to pick up the line & they hung up on me before I could say a word. Their app has constant glitches and, if you're the kind of person that locks your card, good luck getting it unlocked when you need to use it. Go with chime. There's no monthly fee, their app is always working, much easier to read, & much more user friendly. I honestly don't know what chime's customer service is like because I've NEVER NEEDED to call them. I'm so happy to be getting rid of this stupid Wal-Mart card...

They returned my stimulus because I needed a new card (which I had already ordered) so instead of just holding the payment until my card was activated so they could deposit it to my account they returned it. I sat here for two or three weeks waiting for money that was never coming and they never bothered to let me know that. My family suffered because of it! I just think it's really sad because you know... if it's Walmart's Money they want to know where every dime is but don't give anyone any notice when you're messing with your money. And to make it all worse they actually notified me that they had my payment so I had reason to be waiting I couldn't bother to come back and notify me that no WE sent it back.