Walmart MoneyCard

Walmart money card program is completely unreliable. At least 1/3 of the time that you need to get into the app you cannot get the app to respond with your code to get in. Therefore if you have your car locked and you need to get into your app to unlock it so you can make a purchase there are times you will have to wait an hour to two hours to be able to finally get into your app to unlock your card to use it. You do not want this app I have used Walmart money card for over five years now and steadily within the last two years they have been going downhill and you cannot rely on them or depend on them at all.

I bought a card to pay a bill. When you go to register the card they want your social security number. I told them I am not giving you that. I wanted my money back they told me two weeks, I told them no. I called several times got hung up on. I went and bought something close to the amount then returned it. They declined me from returning the unopened item, but gave me a gift card. I told the associate I am not leaving this store without my money. I started cursing and going off. They gave me my money. I cancelled the card. DONT BUY OR USE THIS CARD EVER.

I bought gas. They kept the authorization money plus the price of gas. I thought it was the gas station so I went to a different station next time. Same thing happened. Walmart has kept literally $275 that they refuse to give back.

I have $8000 and can't use any of it at any bank to pay my mortgage been on hold every day for the last week for 2-3 hours each time and yet to talk to a real person, I have used this card for over 10 years and today is the last straw no more I want to somehow get my money off cut up the card and take a big steamy S^%# on it and mail it back to where it came from

I've had my card for several years. It's a good little card if ur only going to do regular day to day purchase and not big purchase. Long story short my husband and I are buying a house. Well anyone that has knows all the documentation that is needed. Walmart money card Customer service is the $#*!tiest service I've had in a really long time! The refused to send me simple statements sighting that they aren't authorized to do so.! So of course I talked to supervisor then to that supervisors manager thru corporate and guess what the lady from corporate said they could send me my requested docs in an EMAIL! But folks here's the kicker I waited the 2 days for said email! It NEVER showed! So on the phone again I go for over 1 1/2 hrs. Just to have to go thru the whole thing over again! And it doesn't matter if their line is recorded or not they 100% don't stand behind what they tell their customers! Done!

If you have unauthorized charges don't expect any help from them. If charges are still pending all they'll do is give you the phone number for you to call the merchants. If, within 2 weeks, the merchant cancels the charges then you get the money back. If the money is taken by the merchant then they'll investigate the charges. I told them since I don't know anything about the charges and I didn't authorize the charges, then they are fraudulent. So instead of paying fraudulent charges then try to get the money back why not don't pay it and deal with the merchant disputing them? Nope, the cardholder means nothing to Walmart Moneycard. They don't care if fraudulent charges leave you broke, they'll just give your money to anyone even after being told it's fraudulent.

I received a card completely unsolicited. It said "Your new debit card is here!" at the top. I called this company three times. I could only understand one of the three. When I asked why I had received this she said "It was a mistake, tear it up." This was not a mistake. Someone sent it to me, and had assigned me a bank number at "Green Dot Bank" (I've never heard of it). I told her that I considered it an attempt at fraud. She continued to assert that is was just a mistake. I also tried chat, and got a similar non answer. I wanted to know how I was assigned a bank account number and how was it that this card was sent to me. I was very displeased with this.

SCAM SCAM SCAM! They don't know what their doing! Will keep your money hostage! Will keep asking for the same documents each time they are called for the status of the refund. India and Philippine call centers are awful! Reading scripts and apologizing are what they are best trained!