Walmart MoneyCard

This card is terrible I used it for 5 years for my direct deposits. Just recently they blocked my card with $900 in it and will not release it to me and or tell me why it is blocked. Yoi can't get any answers from any one when you call and not only that the reps there barley speak english. I am still trying to get my money back its been a week and I still have no answers and I have 900 dollars sitting in an account that I can't touch and I'm broke. I would love some $#*!ing answers walmart money card

My dad mistakenly purchased these as gift cards. They want your SSN to activate the account (red flag much?) and send out your new cards. Upon activation you will immediately be charged with a maintenance fee that you are not warned about, and bothered with requests to direct deposit your paychecks into this new card. If you didn't know of the immediate fees, and, like me, emptied the card onto something like Amazon or Steam Games, congratulations, your card is now overdrawn! Customer service is hit and miss; they might pick up the phone, but you are often told the wait time is less than 1 minute, and no one picks up the phone. When you do get an answer you are likely to be confronted with someone with a very thick Indian accent that does not speak English well (red flag again?)... After arguing with them that it is ridiculous that you are charged a maintenance fee right after activating a card and trying to close the account soon after, your account is still not showing closed! Let's get back on the line with someone from overseas asking for our SSN again, because it totaly doesn't make anyone feel uncomfortable EVER!

Bottom line, not a gift card. Might be ok for a parent funding a student, or teaching responsibility to a teen, but that is if you trust it enough (I don't). There are many other options including actual bank accounts with trusted local banks, and phone apps that allow money transfers without charges. Weigh your options.

(Please don't ever give out your full SSN over the phone to anyone! If you don't feel comfortable hang up and call the company directly or use a different number!)

I have been waiting for over 24 hours to access my money...been told some issues and they are working on resolving...in the meantime I can't get anyone to answer a phone and I am being charged late fees for a bill I can't pay because I can't get my money...Would not recommend this card to anyone

Walmart, green-dot, and the ghost. These are the suspects. Before my money was swept right under my feet. My last purchase was actually Walmart. We were getting stuff for my daughter's birthday. Had no issue's with the purchase. Next headed to pick up the cake we ordered. When ready to pay. My card declined, three times. So I checked the mobile app and sadly found out my bank account completely wiped out. Bogus charges from out of state. So immediately called tech support. WOW! So basically was told that they couldn't do anything. They say even though its in pending. Wait until its processed and then calls us back or go online and file a report. I so confused why it couldn't be canceled. So yes needless to say. My money is now gone. So there you have it the The THREE THIEVES. I WILL BE CLOSING MY ACCOUNT

This card is terrible I've used it for several years and about twice a year my money has disappeared to hackers Sure you can dispute Which is quite a process then your card is canceled about 10 days later you get a replacement.
No more Walmart card for me.
My advice use any but this one

This is a HORRIBLE company, I have had many issues with them since I got my card a few months ago. Recently I got charged three times at a gas station but on the gas station side it didn't go through. When I checked my account there were three pending charges. This was on August 27th and I have been calling walmart ever since. I either can't get through or the person I talk to has no solution to this problem. Now they are telling me it should be back in the account Sept 7th. As soon as it's figured out I will be closing this account. I would not recommend them to anyone. I hope someone files a lawsuit because it is needed.

The rudest people I've ever spoken to, and I mean that they will hangup on you,you ask for management can't get none so I'm assuming that they're working from home I even called back and end up speaking to the same person which is beyond me can't get anything done. I had the direct deposit had to wait on my money coming in the Thursday then Friday I would advice people not to do the direct deposit are you will be waiting. And please with that sorry $#*! txt yeah y'all not gonna do anything but believe me giants do fall if it's not from people stealing from y'all, it's going to be because of your sorry customer service. It's all true what I stated

I made a purchase on 12/10/20. The purchase was made with Wal-Mart.com. They cancelled the purchase on 12/13/20 because they didn't have the item in stock. Wal-Mart.com reversed the charges on 12/15/20. I was told that my money would be refunded to my card by 12/22/20. It still isn't on my card. The customer service representative are rude and they hang the phone up on you when you ask to speak to a supervisor. I wonder why it only takes seconds for them to take your money off your card and now it's going on 2 weeks and I'm still waiting on a refund. I suggest that you don't make a purchase with a Wal-Mart money card unless you can afford to let them hold your money until they feel like giving it back to you.

Not giving any stars. I reported my card lost on June 4th. I did a chat session and was told it would be 7 to 10 days to receive my new card. I then asked if it's possible to get any funds from account. I use this for direct deposit and was told I can't do anything until my card comes. On June 10th I spoke with someone who said my card hadn't been sent out yet. So 6 days after I reported it still not mailed. Now I'm told I should get it on the 17th. That's two weeks and three weeks pay that I can't access. Thanks a lot. When the card comes I am taking my funds off and direct deposit with my Navy credit union or Chase bank accounts. Totally disgruntled customer I may even stop shopping in store too!