Walmart MoneyCard

WALMART MOET CARD ARE SCAMMERS THEY HAVE GIVEN ME THE RUN AROUND AND WONT GIVE ME MY MONEY ON MY ACCOUNT THERE IS ALWAYS AN EXCUSE AS TO WHY I CANT GET A NEW XCARD TO GET MY CASH THEY EVEN HANG UP, ON ME WEN I COMPLAIN VABOUT WHY I CANT GET WATS OWED TO ME WONT EVEN PASS ME TO A MANAGER. THEY ARE THEIVES! THEY EVEN BLOCKED THE CARD I DID HAVE AND DECLINED MY PURCHASES ALL I WANT IS MY CASH BACK.

The banking standard for pending items to be resolved is 5-7 days; Green Dot Bank holds them 14 days.

Worst costumer service ever last paycheck they get from me when you call cs the hold music is designed to make you even more angry and hang up

For walmartmoneycard DO NOT GET THEY WILL CLOSE YOUR ACCOUNT AND SEND YOUR MONEY BACK TO SENDER EVEN AFTER YOU SEND THEM THE REQUIRED DOCUMENTS TO THEM.IT DOESNT MAKE A DIFF CONCERNING YOU TO GET A PHONE CALL OR ANYTHING PRIOR TO RETURNING YOUR MONEY NOW YOUR IN LALA LAND WINDERING WHEN AND WHERE YOUR MONEY IS OR EVEN TO PAY YOUR BILLS. THEY ARE THE WORST CARD TO HAVE FOR HAVING YOUR MONEY ON AND THEY EVEN LET UNKNOWN PEOPLE TAKE YOUR MONEY WITHOUT PERMISSION AND YOU NEVER SEE THAT EVER AGAIN ALSO WOULDNT HAVE THIS CARD ANY MORE CAUSE THEY ARE UNJUST TO YOUR SERVICE.

I've had this card for over 10 years. I got it back when I couldn't get a bank account. It came with a checking and routing number once i got the permanent card in the mail after getting the temporary from the store, which did help me pay bills and receive direct deposit from my employers. Back then some places accepted prepaid payment methods. Now because all of the scams that took place where these types of cars were used to do so (not by me of course) no one accepts them anymore. I use this card to receive my annual IRS refund because the text alerts keep me informed and I love that about this card. What I don't like is that I can hardly use it anywhere. Like for travel. No rentals no hotels. I travel quite often. Monthly actually. Fraud is my biggest issue with this card. Every few months I'm needing to replace my card because somehow strange charges accrue on my account. The moment I'm asked if I recognize these charges (via text alert) of course I say no and immediately my card is frozen. Money caught up, no chance to pull out cash or anything. If I say yes I lose the money. If I say no, I lose the money. How Cruel is that?!? Then, talking to the fraud department there's a long hold time, they want you to fill out forms and mail them in...AND it takes 10 business days to get another one. Who knows what needed to be done in that 2 weeks time. AND AND if you want it sooner, you gotta pay them! Can you believe it? Walmart is a cruel company. We all know this. I try to have a few bank accounts for a little financial stability but this card is on its way out the door. I can't keep losing money then spending money to have my money. It's modern day torture. Maybe I'm a bit dramatic but these are issues that I know I'm not alone on. This type of card is not designed for long term use if you're not a teenager. Use it as a normal disposable prepaid card or live through my struggles.

I would highly recommend not using this card service. Their customer service is awful and dispute team is terrible. Please take my advice

You get better rates from your friendly pawn shop, and they don't charge you a monthly fee. Just because it has Walmart's name on it won't cut it.

I wish I would of never had bought this card I've been trying for 2 days to activate, I've lost what I wanted to purchase never again will I buy one of these cards

Still holding my money. My Social Security Deposit this month is also on hold! Walmart & Green Dot Bank have both gone too far, way too far!

I do not recommend this bank to anyone. I have had so many bad experiences & this last one really made me want to switch banks

For 5 days they have been doing maintenance?! They have 300.00 of mine I can't have?! Green Dot corporate 1675 North 200, West Provo Utah *******

They claimed I would get my SSI check 4 days early I have only gotten it 2 days early I will be moving my direct deposit to a different bank I'm not happy

I finally noticed unfamiliar charges, and actually looked back over the previous months and noticed many many unfamilar charges and definitly my fault for not watching the charges more closely. Be aware that if you are out of town and report unfamilar charges on your walmart reloadable money card and all your money is on that card that you will be left stranded! You will be charged for a card replacement which you will never recieve! You will be locked out of ever being able to reach the call customer service call line which is *******098 because your current card was made inactive! You customers out there should know that that 1800 number will not let you access customer service when your existing cancelled fraud charge card number is typed in. Yes you will be able to log in to your account! But that is it. Good luck to anyone trying getting your money off that card!
Yes, I found someone to get me home. 3 weeks later there is still no card replacement in the mail! What do people do to get a hold of anyone at customer service WalmartMoneyCard people?! How does anyone ever get access to their own money after their card is cancelled because of fraud reports and your company never sends a new card? How many others out there have the same issues? Your customer service is no service at all.

These representatives should be in prison! They are felons! Why? They get paid by Walmart to hang up on customers! They don't deserve to live!

This card is the worst ever. I had my pay deposited to my account and the same day someone got my information. They charged over 1000$ online for puchases and I was getting notifications for purchases, nevertheless I was calling customer service while they were draining my account. It took forever to get a representative and when I finally did, the issues were not resolved. They told me I had to wait until the charges post and then I could file a dispute. It could take up to 14 days just to post. Then, they put in for another card, but the charges didn't post yet. So, when I called back days later to file the dispute after the charges posted and they put in for another card, I didn't even get the first card. In the meantime, you don't have access to none of your money to pay bills. The customer service sucks and I can barely understand the representative. I'm about to get paid again and I still haven't gotten my card or any of my money back yet. If somebody gets your information and start using your card, then the procedure to file a claim is way too long and the customer service representative don't know what they are doing. As soon as I get some of my money back or some money, I'm throwing my Walmart money card away and getting another account somewhere else. Don't get a direct deposit to a Walmart money card. You have been warned, this card will have you miss paying your bills and it's too much hassle to go through to get satisfaction. I'm still waiting for my card to come and to hear back about when or if I will get my money back. Walmart should have a better card and system than this. The customer service sucks for this card too.

I have used a Walmart Money Card for several years now and never had a problem until now. One month ago I tried to use my card at a store I regularly go to and was declined. I looked at my account and the balance was well above the purchase amount so I called customer service and discovered my account had been blocked. They couldn't tell me why but told me how to get it unblocked. It took two weeks and three attempts following their instructions to re-gain access to my account. Tonight I tried to pay a utility bill, a bill I have paid every month for the last 9 years with this card, and was declined again. I check my account, and again the balance was well above the purchase amount and AGAIN my account was blocked. I contacted customer service again and was told my account was closed permanently due to security reasons/suspicious activity and that my funds would not be returned to me under any circumstances. I repeat, UNDER NO CIRCUMSTANCES WOULD THE $9000 I HAVE IN THAT ACCOUNT BE RETURNED TO ME! Since when is Walmart, utility bills and Amazon suspicious activity. They stated the investigation had been closed and refused to tell me what the suspicious activity was. At no point in the last month has anyone contacted me to even let me know my account had been hacked, blocked or under investigation. So if you don't mind having thousands of dollars stolen from you by a financial institution then this is the card for you. However, if you work hard for your money and expect it to be available to you at your discretion, keep looking.

Walmart money card is a darn good card. I am their customer and I love the card for the exception. They have us calling a customer service number speaking to foreigners whom have my social security number. They have all my information my address and so forth. This former United States Marine detest this. Hire people in the United States who are hard working, pay a good wage and use folks that are going to do the job well and not harm my information in anyway. If you look at the credit agencies and those Executives from both Green Dot Bank and Walmart Corporate know what I'm talking about. Have you dialed the 1-800 number to check on your credit report and spoken to their customer service? Tell me how you feel about that. When you call the credit agencies they are using folks in Pakistan and India. The are looking at your social security number and where your family is. I don't think you like it either. I'm sure you don't feel warm and fuzzy about them handling your credit, do you? I don't care how secure you make that working environment overseas because there's always a human factor and humans will always fail you. Just look at the cost you're paying, you're not really saving any money, you losing money. The money you could possibly make on that great card is unbelievable if you would all just wrap your arms around it give it a big hug, go on now and make Walmart money card as American as it should be. My thoughts are just this even if you have great security there are those countries that are representing the Walmart Money Card, Green Dot Bank who hate us Americans. The point is I don't understand them and they surely don't understand me. I don't want to talk to them when I call. I feel tense inside me, I feel like I don't want to be on that phone call. I feel like I don't get any of my things answered properly because they are so directed at being this way, this way, no this way, no this way.

My Walmart account was closed how can I open it PLESSE and didn't voilent any thing on it PLESSE help me it's now Christmas