Warby Parker has a rating of 1.8 stars from 384 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Warby Parker most frequently mention customer service, new pair, and business days problems. Warby Parker ranks 169th among Eyeglasses sites.
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The only pair of the right shade of soft pink delicate rimmed European glasses broke. I found the closest match online & at the uncrowded Florida WP store. Polite well trained staff. They had onsite eye testing. Free shipping to NewYork Warby Parker plz. Make lightweight pouches for your glasses. Your glass boxes are unreasonably heavy. Im guessing for shipment. End cost for a fresh custom pair$145
I paid over $300.00 for a pair of glasses, and in less than one year the glasses are all scratched up. When I called the customer service they told me they are guarenteed for 6 months. I find that unacceptable. I will now take my business somewhere else.
The anti scratch protection did nothing. Never again. I'd bet Walmart is just as good. And cheaper.
Products used:
glasses
Warby Parker sells its own line of designer prescription glasses and sunglasses. Warby Parker is based in New York City and has retail locations in several cities including LA and San Francisco. The Warby Parker name comes from two fictional characters created by Jack Kerouac.