White Fox Boutique is your new obsession. Shop all your favourite styles at affordable prices online & receive express shipping worldwide.
White Fox has a rating of 2.9 stars from 1,023 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with White Fox most frequently mention store credit, black friday and phone number. White Fox ranks 76th among Women's Clothing sites.
Cant get hold of anyone only way to contact is via email that they take days to respond to and then no information given regarding time scales... still waiting for delivery will never use again or recommend
I contacted the white fox team & was pleased to have received a response back very quickly.
They helped me with my queries & resolved it very fast and efficiently.
Thank you again Orla for your help!
Stephanie
I'm obsessed and can't refer you to buy white fox enough! Everything thing you get you're automatically guaranteed 10/10 quality! Sizing is always accurate as well! I love that you can see the heights of the models and what size they are wearing it's just an extra plus!
Overall a great user experience, super easy to find what you're looking for while also offering inspiration resulting in you buying things you never even knew you needed! Have loved everything I've purchased, and their sales are amazing!
Orla was absolutely wonderful! I submitted an order with incorrect sizing information and she fixed it immediately. I love buying from a company that values customer service. So excited for my shipment to arrive!
I ordered a package of clothes during Black Friday for an event 3 weeks later. I placed my order with expedited shipping with the expectation that by their timeline provided (2-7 business days) I would receive the item. It has been almost two weeks now and the order has not been shipped. I'm not the only one in this predicament so it seems like they are holding on to peoples money without providing goods for other reasons. Avoid placing an order here and find much better boutiques. I placed an order with another Australian based online boutique AFTER this one not on expedited shipping and have already received. Customer service is also very unhelpful and barely answers unless you escalate on socials. Just beware of this place.
I only started ordering from White Fox a few months ago but boy was I impressed. WF stands out from other online fashion brands because of its stunning styles, amazing quality, as well as insanely fast shipping even with postal delays. I've already made quite a few more orders and will continue being a loyal customer. Easily a favourite!
Ordered two dresses from their online store after seeing them on their instagram account. Both items are of extremely poor quality, something that you could probably find sold on a street for $5. Not sure what to do now given you can only receive store credit and no refund for the horrible things you get.
I'm mad at myself for ordering again but only did because I had a gift card from a return otherwise I would never order from here returns/changes take way too long also customer service is average needs better training
I ordered a few clothing pieces from White Fox over three weeks ago. I also paid for express shipping. It has now been three weeks (15 working days) since I placed my order and my order still has not been shipped from their warehouse and shows as "processing". I have DMed them and emailed them multiple times, however don't seem to be receiving any replies. Definitely would steer clear if you are wanting your package in an orderly time and wanting good customer service.
Answer: It's a scam! No refunds only store credits that does not include shipping or customs charge! Dresses do not look the same in real life. Quality is very poor for expensive price! Shop on Showpo and Princess Polly instead. Good quality for the price.
Answer: Hi Kristy! You are welcome to use any return shipping method you'd like We simply offer a Return Postage option through USPS to make it easier for US customers, this method costs $19.95USD. Love WF xx
Answer: Haha Hey Doll I just pay the $10 to get it in 2-7 Business Day's you literally get it fast & on time! DEFINITELY Worth $10.00 Absolutely love White Fox!
Answer: Don't know as I've still not had any communication from them at all and on week 3 yet they've taken my money from my bank!