White Fox Boutique is your new obsession. Shop all your favourite styles at affordable prices online & receive express shipping worldwide.
White Fox has a rating of 2.9 stars from 1,023 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with White Fox most frequently mention store credit, black friday and phone number. White Fox ranks 76th among Women's Clothing sites.
I placed an order recently & accidentally chose the wrong shipping process. White fox got back to me so fast & updated my shipping information very easily! Great store & even better service! Thank you again!
I followed their sizing guide and ordered my normal size accordingly. Everything came too big. Instead of being helpful they told me it was up to me to shop the clothes back which was $100 just for shipping! Will absolutely NEVER shop here again. Rude and unhelpful, and their sizes are inaccurate. Now I'm stuck with $120 worth of clothes that won't fit.
Do not value customers. Inaccurate sizing guidelines. No exchange policy. Do not take responsibility or acknowledge that they may be wrong. In order to exchange, you have to pay to return the item. Receive a store credit and then reorder. Absolutely ridiculous. Arrogant customer service staff. Overpriced. Quality similar to Boohoo but double/triple the price.
I ordered a sweatshirt in a S/M. It arrived and I was so excited! The sweatshirt they sent is a large but accidentally had a paper S/M tag. I understand things happen but I am not getting any response from them. The quality seems great but it swims on me. I can't get a response by email either. I will give it a few days before I dispute with my credit card company. Buyer Beware!
I started to buy at white fox because of Sarah day, and now I can't stop buying! I am loving everything and the quality is really good. I'm all they way in Montreal Canada and the shipment took less then 7 days so that's a huge plus.
This company is a scam. It has taken 4+ weeks to try and return a pair of pants they sent to me broken. They have zero accountability and horrible customer service. Trust the bad reviews people there are many other brands that are way better quality and don't ship their things broken and then make you pay a ridiculous amount for them.
I purchased three pairs of neon bikinis this summer and haven't been able to wear them until recently.
I wore a neon pink bikini to the pool and the bottoms completely faded and turned purple.
Should I not be wearing the bikinis in the pool because there's a little bit of chlorine? Am I just suppose to lounge in these bikinis?
So disappointed because they actually fit really well and they were so cute.
Not sure if I'll be purchasing future bikinis from this shop.
First time buyer of white fox. My boyfriend purchased me a bikini. I got the Tahiti bottoms and st Lucia top both in wild bloom print. I am a 32.5 inch bust and a 26 inch waist. 5'2 and 123lbs. It fits perfect. Looks adorable. Stitching is perfect. Amazing material. Thicker than I expected. Can't wait for summer!
Ordered a christmas present and it took them 19 days to fulfill the order. It's been 27 days since I placed my order and the package is STILL sitting in Sydney, AU. If you can't do better than that, then don't sell internationally. Ridiculous. No way this Christmas present is arriving anytime close to Christmas and it was ordered 11/23.
White Fox is one of my favourite online clothing stores. Their products never cease to amaze me, with such high-quality clothing and accessories. Always have a great experience shopping and to top everything off shipping is so quick that I am able to flaunt my new wardrobe pieces feeling confident and beautiful in it!
Answer: It's a scam! No refunds only store credits that does not include shipping or customs charge! Dresses do not look the same in real life. Quality is very poor for expensive price! Shop on Showpo and Princess Polly instead. Good quality for the price.
Answer: Hi Kristy! You are welcome to use any return shipping method you'd like We simply offer a Return Postage option through USPS to make it easier for US customers, this method costs $19.95USD. Love WF xx
Answer: Haha Hey Doll I just pay the $10 to get it in 2-7 Business Day's you literally get it fast & on time! DEFINITELY Worth $10.00 Absolutely love White Fox!
Answer: Don't know as I've still not had any communication from them at all and on week 3 yet they've taken my money from my bank!