The initial communication was really great when I ordered on November 21. I did not pay for expedited shipping so it said it could take up to 20 days to ship. OK that's fine. The week of Christmas I started stalking customer service, mind you there is no phone number to call, and at first I got an email back stating that since I didn't pay for expedited shipping it would take a while to get through customs. I explained that I did get something saying that the order was delivered, but it showed up somewhere in Australia, since that time I have sent about 20 messages with no response I have two girls that both wanted stuff from this place for Christmas and were disappointed. Today is January 2 and I just looked and it's still shows as sitting in Australia. The very strange thing is that I have a couple of friends that also bought clothes for their daughters that arrived in about a week. How does that happen?
Ugh. Stay away from this company

Beware, you can be waiting months and still not receive your order. I made the mistake of ordering from this company. I have emailed and asked why it's taking so long…. Order went through July 27th…. I still don't have it, and they don't know why or where carrier has it. They've asked me to look into it, because it may speed up the process. It's their responsibility as a company to research and use the best carriers for their customer…and if the package is not delivered, lost or can't be tracked …. They should figure out why and inform the customer that has already paid for items, rather than give them their job/responsibility.

The shopping experience was the best ive ever had online. White Fox Boutique always has so many sales, even though their prices are already affordable. They have the cutest loungewear and sets EVER. I am absolutely obsessed with how comfortable, but cute their clothes are.

Ordered over a month ago, still not here Christmas Eve! Ridiculous! If u can't get orders out in a timely manner, don't have an online store. Hundreds of dollars I don't have to go get my daughter other gifts.

I've mostly gotten swimsuits from here but from those purchases here is what I can tell. The material is great and pretty comfortable and a lot of their designs are cute. I haven't had them for long so idk how well it'll hold up but so far it's doing great, it hasn't stretched out or gotten weird like bathing suits do when in chlorine for a while. It is a bit overpriced though, you could find some of the stuff at Amazon or at Target.

I was super excited to order from this site after watching many of the influences that try on the cloths. I was attending a high level business festival in France and ordered for this reason. First I did not get the dresses in time for my trip. When I got home fourteen days later still excited to open my package and try on the dresses. They were very small with a poor fit and super cheap material. I am just blowing off returning since it is such a headache! Do not order unless you are olive oil skinny!

I've seen white fox all over my IG for sometime now, but finally bit the bullet and made my first purchase recently. Honestly, I am so impressed with the quality of products (esp the white fox own brand!), the customer service is amazing, prices very reasonable, and shipping oh so fast! I'll definitely be purchasing again in the future x

I purchased a garment, only to find that it practically disintegrated during its first use. To say I'm disappointed is an understatement. I firmly believe in reasonable wear and tear, but what I encountered was far from acceptable.

While White Fox offered a 50% discount for a repurchase, it doesn't ease my disappointment. What I truly desire is a replacement or a refund. Frankly, I'm hesitant to invest more money in their products until this issue is resolved and their quality improves.

This is so sad, all I had seen was good reviews for white fox until I got here. I ordered the attention seeker mini dress going on to two weeks now, and it still has not been even shipped out. This is especially frustrating since I paid for the 2-7 days shipping, to no avail. I leave the location I set the delivery for in about a week, and it would just sit here, unused for the purpose it was bought. To take people's money and not even communicate and give them an expected date is so sad and dishonest. I really hope they hire more people and fix their customer service because it is money down the drain.