business logo of White Fox

White Fox

whitefoxboutique.com
casual, lounge, evening & party womenAge 19-25, 26-45
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About the Business

White Fox Boutique is your new obsession. Shop all your favourite styles at affordable prices online & receive express shipping worldwide.


whitefoxboutique.com
Australia
Founded in 2013
Clothing item from White FoxFashion apparel by White FoxMerchandise from White Fox clothing lineWhite Fox fashion product

Business Highlights

General

Year Founded: 2013
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $99

Returns

Return Policy: not free
Return Instructions: item/s will only be accepted if returned in its original clean condition with tags: unworn, unwashed, un-perfumed, free from make-up & fake tan
Return Cost: shipping cost

Sustainability

Recycling Program: no

Product

Style: casual, lounge, evening & party
Body Fit: petite & short, regular
Available Sizes: Women's (3XS, 2XS, XS, S, M, L, XL, XXL)

Customer Service

Support Channels: email
Support Email: info@whitefoxboutique.com

Payment Options

Payment Methods: card payments, financing, Google Pay, PayPal
Buy Now Pay Later: Afterpay

Membership Programs

Rewards Program: TopCashback, Rakuten, Mr. Rebates

How would you rate White Fox?
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Reviews Summary

White Fox has a rating of 2.9 stars from 1,023 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with White Fox most frequently mention store credit, black friday and phone number. White Fox ranks 56th among Women's Clothing sites.

service
502
value
488
shipping
512
returns
381
quality
450
This company does not typically respond to reviews
Alaska
1 review
0 helpful votes
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I bought this set to wear to the airport. It is so comfortable and fits perfectly. I'm a US size 12/14 and it fit perfectly oversized. I'm not swimming in it. The shipping was also very fast! I was worried because I had recently saw something on TikTok saying their shipping was terrible, but I wanted the set and there was a sale so I decided to risk it. I'm so glad I did! Super great shipping!

Date of experience: May 6, 2024
Ohio
1 review
1 helpful vote
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Cheap Material
February 22, 2024

I have ordered 3 times now from White Fox and all three times I spent $50 or more on each item just to be disappointed in the material quality. I would have been happy with these purchases for $20 but $50+ per item is way overpriced for the material. I'm so disappointed because I wanted to invest more into this company, but I cannot with the quality. It is not worth the money and it definitely won't last long.

Date of experience: February 22, 2024
Florida
1 review
0 helpful votes
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Amazing quality clothes definitely one of my favorite places to shop online at but sometimes i need to stay away from site because i'm afraid i'll buy the whole store because everything is so beautiful i wish i could buy everything. 100/10 recommend this boutqiey

Date of experience: May 4, 2021
Australia
1 review
0 helpful votes
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Never a problem
October 26, 2020

Once again I have touched into my online retail therapy needs. And as always, no complaints always lovely ordering from White Fox! Postage is always quick and a great surprise when I come home from work to find the parcel waiting.

Date of experience: October 25, 2020
North Carolina
1 review
0 helpful votes
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I ordered in November. I repeatedly emailed
For an update. 4 days before Christmas they decide to tell me half of the order cannot be fulfilled. I have repeatedly asked for a refund but. I cannot get a reply from them. Just these stupid Hey babe, hi lovely emails. Do not do business with them.

Date of experience: January 2, 2023
Australia
1 review
0 helpful votes
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Amazing
November 19, 2020

White Fox are my go to for online shopping! They have such high quality clothing and the style range is amazing. There service is always polite and ensure all items are of a perfect standard. Shipping is always super quick aswell.

Date of experience: November 18, 2020
Minnesota
1 review
0 helpful votes
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Awesome customer service!
June 1, 2022

I accidentally finalized my order with the default shipping method (10-20 days) when I needed my items sooner than that. I contacted them over email to see if I could change my order to the 3-7 day express shipping and received a response within 2 days (over a holiday weekend, too!). They were able to change my order to express shipping free of charge before it was dispatched - I'm so grateful.

Date of experience: May 30, 2022
Australia
1 review
2 helpful votes
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I have been a loyal customer for years with white fox, and I will not be ordering from here again. After three weeks my order has only just been shipped with 2 attempts to contact them to cancel the order as the event I needed the dress for was over a week ago to have no response to the emails I sent and theres no phone number to contact them to find out they shipped it after the last attempt to contact them. This isn't the first issue I've had with them but the only company I have dealt with that has such bad service. 2-14 day shipping and it will be 4 weeks to the day till it's delivered according to the tracking.

Date of experience: December 11, 2023
Minnesota
1 review
3 helpful votes
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You've been warned!
April 1, 2019

Be careful, be very careful! You have to pay for a return label so for example I returned a low quality dress and swimsuit and it was $30 for a label at USPS. UPS quoted me $198 to ship back the order to Australia. LOL! Now I'm finding out I'm issued a site credit because they don't refunds! How lovely, just my luck.

Date of experience: April 1, 2019
Rhode Island
1 review
0 helpful votes
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Shipping
February 27, 2023

This was my first time shopping with white fox. I placed an order and didn't realize standard shipping was 10-20 business days. I emailed and asked to change because I purchased a dress to wear for an upcoming event. White fox responded very quickly and didn't even charge me extra for my mistake. Great customer service will absolutely be purchasing from them again.

Date of experience: February 27, 2023