I love shopping from the White Fox website so much! It has never been such a smooth checkout process for any other companies before. No one does it like White Fox Boutique! They truly make it the best and easiest experience for their costumers. They have so many different payment options and it is fast. I can go on about how much I love this company forever, but truly they are the best! You won't be disappointed.

So basically I ordered a pair of jeans. Never got a receipt or an order confirmation or anything at all. Eventually they just turned up at my house and it was a completely different pair of jeans and a different brand AND the wrong size. I contacted them for a refund and I've been ignored. Please let me know if anyone knows how to actually get in contact with them

I've never written a review before in my life but I'm so disappointed with White Fox Boutique. I order a pair of $60 shoes in a size 6. Received them and they were massive. So I ordered them again in a size 5. They said all returns cost $20. I received the size 5 and they were SO small. So now to return both pairs of shoes I have to spend $40 plus the shipping I paid back, making it $55 for absolutely nothing. I called asking if there was ANY way they could help me because their sizes are so off. Nope nothing. Worst customer service.

Purchased two hoodies that never arrived. Two months for a reply after sending dozens of emails. Eventually all they could say was items were sent out. They will just take your money. I am currently going through my credit card protection to hopefully recover the funds.

I ordered $500 worth of clothing from White Fox over 2 months ago. The order took over 1 month only to be sent back to the sender. They refuse to send a refund and I can not access my store credits because the email they said the store credits are on isn't an account apparently. I've been trying to email them and message them on the chat for 3 weeks now and yet to no avail.

Horrible company. Ordered a sweatshirt on Thanksgiving. Reached out to cancel the very next day because we received a different order from the company and realized their S/M is WAY too big and won't work. So I reached out to cancel the second order since they don't have any smalls…only S/M. They won't let you cancel. They refuse to give your money back. They will only give store credit even though all of their sizes are ridiculously too large. We need a small. Not a S/M. Horrible customer service. Also another issue is they are in Australia and the return shipping is $20 if you do end up having something shipped to you in the states and need to return it. I will never ever order anything from these a-holes again.

I placed an order on 12/8, they took my funds through PayPal. I never received order confirmation. I reached out on 12/13 inquiring about the status and was told it would take 2-4 business days to respond. 14 days after order placement, 9 days since last correspondence, multiple emails over this period and still no response. They took my money and ran.

White Fox Boutique has outstanding customer service. I had an issue with my order and I contacted support and they got back to me within hours. They also hooked it up and I am beyond grateful. Thank you so much!

My friend ordered a sweatshirt from here on August 1,2022. Today it is August 22,2022, and she has still not received her package. She emailed them on August 15,2022, and the only response she received was "We will get back to you". Now it has been a whole week since they hold her that. They are absolutely horrible and are stealing from their customers. They are no help whatsoever, and now she is out $60. It is a horrendous store and unless they have a phenomenal fix to this issue, I will tell anyone who asks that it is a scam, and run by a people who don't care about their customers. Absolutely awful White Fox!