business logo of White Fox

White Fox

whitefoxboutique.com
casual, lounge, evening & party womenAge 19-25, 26-45
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About the Business

White Fox Boutique is your new obsession. Shop all your favourite styles at affordable prices online & receive express shipping worldwide.


whitefoxboutique.com
Australia
Founded in 2013
Clothing item from White FoxFashion apparel by White FoxMerchandise from White Fox clothing lineWhite Fox fashion product

Business Highlights

General

Year Founded: 2013
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $99

Returns

Return Policy: not free
Return Instructions: item/s will only be accepted if returned in its original clean condition with tags: unworn, unwashed, un-perfumed, free from make-up & fake tan
Return Cost: shipping cost

Sustainability

Recycling Program: no

Product

Style: casual, lounge, evening & party
Body Fit: petite & short, regular
Available Sizes: Women's (3XS, 2XS, XS, S, M, L, XL, XXL)

Customer Service

Support Channels: email
Support Email: info@whitefoxboutique.com

Payment Options

Payment Methods: card payments, financing, Google Pay, PayPal
Buy Now Pay Later: Afterpay

Membership Programs

Rewards Program: TopCashback, Rakuten, Mr. Rebates

How would you rate White Fox?
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Reviews Summary

White Fox has a rating of 2.9 stars from 1,023 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with White Fox most frequently mention store credit, black friday and phone number. White Fox ranks 56th among Women's Clothing sites.

service
502
value
488
shipping
512
returns
381
quality
450
This company does not typically respond to reviews
Pennsylvania
1 review
0 helpful votes
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I'm Obsessed
May 8, 2024

I am literally obsessed with white fox. Like I cannot stop buying from there. The clothes are nice and versatile. I can get loungewear and match with my boyfriend. It is so perfect, I love feeling cute and sexy and being able to match with my boyfriend! 10/10 Love and am obsessed with white fox!

Date of experience: May 7, 2024
Maryland
1 review
1 helpful vote
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Ordered Nov 30, regular shipping. They gave a tracking # but it's not a SHIPPING tracking#. Just a response from their website saying shipping delays. It's Dec. 23 & it still hasn't shipped from Australia! Scrambled to find my niece another Christmas gift.

Date of experience: December 23, 2023
Minnesota
1 review
0 helpful votes
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Love this Place!
June 16, 2021

I really enjoy shopping at White Fox, especially when they have the deals and promos going on! The clothes are super cute and trendy, and mostly reasonably priced for the quality. One thing I wish they would update is having size availability and price information in the "my wishlist" section as well. This would make it more easier to navigate through clothes I already love to find what is on sale and available since last time I was on the site. I would also welcome a bit more diversity in the bodies of the models they have in the clothes or at least having a spot to read reviews and look at pictures of other buyers in their clothes so that I can get a better idea of if an item would fit or what size I should get. This would be especially helpful since it's so difficult and expensive to return an item to Australia from the US (where I am).

What my wishlist looks like without prices or size availability info.
Date of experience: June 16, 2021
New Zealand
1 review
1 helpful vote
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Always a pleasure
March 1, 2021

I am writing this review because the white fox website never mind the customer service team are always very easy to work with. Never had a problem when it comes to white fox they definitely are under rated and don't get enough credit for how well they work their business.

Date of experience: March 1, 2021
White F. White Fox Rep
over a year old

Hi Ashleigh! Thank you for your review! It looks like you accidentally left a 1-star review! It would be fabulous if you could review this for us so we can record it on our end

Sweden
1 review
0 helpful votes
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I got in contact with White Fox Boutique when I lived in Australia and completely fell in love. They helped me distinguish my stile in a cool and a affordable way. Would highly recommend them! They are true to their sizes and how the product looks in reality vs how the products look online is identical. They really market them as they would look on you. Keep buying my cloths from them and I'm stoked every time.

Date of experience: October 26, 2020
Florida
1 review
1 helpful vote
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Great customer service!
May 5, 2022

I love the clothing on White Fox and they have great customer service. I placed my order for the first time and can't wait to wear my new items. I accidentally placed the order with regular shipping but needed express, so I emailed them and they were extremely helpful in resolving it.

Date of experience: May 4, 2022
Florida
3 reviews
3 helpful votes
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Fashion Forward
November 8, 2021

I am very pleased with my purchases from White Fox Boutique. Their clothing is stylish and versatile. The clothing is reasonably priced and offers a wide variety of styles. I discovered their website on Instagram. I would highly recommend their site if you are looking for something out of the ordinary. I will definitely purchase from them again. I can honestly say it is a go to site.

Date of experience: November 7, 2021
Canada
1 review
0 helpful votes
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Very good website
February 7, 2021

High quality clothes and extremely fast customer service, I bought the wrong item and I emailed them and got an instant answer along with an in-store credit that I got to spend today. Could not have asked for more. Thanks White Fox Boutique!

Date of experience: February 5, 2021
Massachusetts
1 review
0 helpful votes
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Great Customer Service
October 28, 2020

Orla responded to me almost immediately with the information I was looking for. Although my return process has taken over a month, I am hopeful that once White Fox receives my shipment the rest of the process will be smooth. Thanks again, Orla!

Date of experience: October 27, 2020
Canada
1 review
1 helpful vote
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MIA orders
January 4, 2024

I placed an order back in Nov 27,2023. It has yet to be shipped and of course my card has been charged but I have yet after a month of waiting. I have tried to contact the company and am getting no responses at all just being completely ignored.

Date of experience: January 4, 2024