business logo of White Fox

White Fox

whitefoxboutique.com
casual, lounge, evening & party womenAge 19-25, 26-45
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About the Business

White Fox Boutique is your new obsession. Shop all your favourite styles at affordable prices online & receive express shipping worldwide.


whitefoxboutique.com
Australia
Founded in 2013
Clothing item from White FoxFashion apparel by White FoxMerchandise from White Fox clothing lineWhite Fox fashion product

Business Highlights

General

Year Founded: 2013
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $99

Returns

Return Policy: not free
Return Instructions: item/s will only be accepted if returned in its original clean condition with tags: unworn, unwashed, un-perfumed, free from make-up & fake tan
Return Cost: shipping cost

Sustainability

Recycling Program: no

Product

Style: casual, lounge, evening & party
Body Fit: petite & short, regular
Available Sizes: Women's (3XS, 2XS, XS, S, M, L, XL, XXL)

Customer Service

Support Channels: email
Support Email: info@whitefoxboutique.com

Payment Options

Payment Methods: card payments, financing, Google Pay, PayPal
Buy Now Pay Later: Afterpay

Membership Programs

Rewards Program: TopCashback, Rakuten, Mr. Rebates

How would you rate White Fox?
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Reviews Summary

White Fox has a rating of 2.9 stars from 1,023 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with White Fox most frequently mention store credit, black friday and phone number. White Fox ranks 56th among Women's Clothing sites.

service
502
value
488
shipping
512
returns
381
quality
450
This company does not typically respond to reviews
Canada
1 review
1 helpful vote
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MIA orders
January 4, 2024

I placed an order back in Nov 27,2023. It has yet to be shipped and of course my card has been charged but I have yet after a month of waiting. I have tried to contact the company and am getting no responses at all just being completely ignored.

Date of experience: January 4, 2024
Nevada
1 review
0 helpful votes
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Amazing
June 26, 2021

I probably order from this site way too much lol but I can't help it! There's just so many cute items, it's such good quality, and ships fast! This is my favorite site to shop from. Majority of my closet is White Fox!

Date of experience: June 25, 2021
Massachusetts
1 review
0 helpful votes
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No complaints here
March 24, 2021

I ordered one item off the white fox boutique website, Sarah's Day leggings, and the experience was great! It was easy to navigate and find what I was looking for. I live internationally and they had my item packed and shipped within 24 hours from when I ordered it. I will definitely continue using this website for other purchases in the future.

Date of experience: March 23, 2021
New York
1 review
0 helpful votes
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I placed an order last Monday 2/12/24 and still have yet to receive a confirmation of it shipping. I understand that it takes a few days to confirm the order and ship but a week is a bit ridiculous. I placed an order for a special event that I have coming up this weekend and now I will not have the order in time so I'm very disappointed.

Date of experience: February 19, 2024
Australia
1 review
1 helpful vote
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Worst customer service! Poor quality!
March 14, 2023

I would NOT recommend this company! Firstly it's been 2 months and I've had no one contact me for my return! I've attempted twice as you say not to keep contacting as it pushes you to the bottom of the list! Second the dress looks nothing like the picture! It's longer and its cut makes it look completely different to what you have advertised! Third the material is completely different! I'm talking a light champagne coloured dress turned up as a metallic brass colour! My order number is #AUS******* if you would like to do the right thing and contact me to organise my full refund!
For reviewers the dress is the Willow wrap dress.
Do NOT buy it!

Date of experience: March 14, 2023
Texas
1 review
5 helpful votes
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Ordered from White Fox for the first time And will be my last. Cheap materials, cannot return only store credit for more cheap stuff. Buyers beware, if it doesn't fit, cannot return. Only if there are defects. Takes forever to give you a store credit. They received my return items for over 2 weeks and still nothing. Don't buy from
Them. Not worth your time.

Date of experience: October 16, 2021
Australia
1 review
0 helpful votes
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Amazing website
October 26, 2020

I love White Fox's website! It is soo easy to navigate and use unlike some others. I love that they show what sizes are still in stock without having to click on the product and waste time! Not to mention, their clothes are the best quality and you definitely pay for what you get xx

Date of experience: October 26, 2020
Arizona
1 review
1 helpful vote
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Best Costumer Service
March 7, 2023

I had the best experience working with the costumer service for this cute boutique! Simply because of their customer service, I would recommend to all my family and friends. I will definitely be ordering from the store again, they are super cute, affordable, and great quality!

Date of experience: March 6, 2023
Pennsylvania
1 review
1 helpful vote
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Easy Shopping on the App
January 13, 2024

I set my eyes on the hoodie I wanted, and in less than a week it was back in stock! I haven't received my package yet but I've received notifications of its whereabouts every day and am expecting it soon! Overall amazing shopping experience and I cannot wait to receive my hoodie and write another review about it! Expecting great things for this company🤩💕

Date of experience: January 12, 2024
Australia
2 reviews
0 helpful votes
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Many thanks from grace
October 26, 2020

The website was easy to navigate, gave you a clear understanding of prices, sizes and looks of the products on not just one body shape but many. The use of multiple body shapes helps and encourage all shapes and sizes which is really inspiration. Thank you for the enjoyable shopping experience

Date of experience: October 25, 2020