White Fox Boutique is your new obsession. Shop all your favourite styles at affordable prices online & receive express shipping worldwide.
White Fox has a rating of 2.9 stars from 1,023 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with White Fox most frequently mention store credit, black friday and phone number. White Fox ranks 56th among Women's Clothing sites.
I am obsessed with their ENTIRE lounge wear collection. I have purchased probably 8 sweatshirts with matching sweats because I'm that obsessed. I love the trendy look of everything and the feel of the material! 5 from me for sure
I've never received my item. This is a joke. The good reviews on here our from them and their influences. They took my money and every time I try to reach out to them I get the same response. Hi babe we're working on it.
The customer service is amazing! I needed to change my shipping method and Tiana was super quick and helpful to get it changed for me. My order arrived and I absolutely love it! I will definitely be ordering here a lot more from now on.
Their return policy is costly and inconvenient. The only option is store credit, and they charge you for shipping back. They are also rude in my experience. This will be my first and last time ordering from them
Pleasing to the eyes, easy to navigate, great filter options, love that we can get a quick preview of the items before actually clicking on to it, also, the checkout process was really straightforward.
I ordered something that online looked like a sweater. When it was received it was more like an expensive bathing suit top. Ugly beyond belief. In addition, I paid extra to order it express so that a family member could get it on time. It never came within the timeframe which sometimes happens. I informed the company and went back and forth with them multiple times asking for the extra money I paid to have it rushed. They lied and made up ridiculous claims so as to not give me back the money. I was willing to pay for shipping but not for the extra amount I paid for it be sent express. I sent them all the documentation and they still refused to pay me back. I will never ever order from them again.
I received my item and was not pleased with the overall make and fabric. Upon contacting White Fox's support team I was able to arrange a return and refund very easily. Cody from the customer service team listened to my feedback and assisted with the whole process which was greatly appreciated. I've given 3 stars for the actual product but would give Cody 5 stars! Very helpful and understanding! :)
With no phone number or address on US soil, this company is a scam. The only way to reach anyone is through email, and all they send is emails saying "sorry, all we have is credit." It is October, ordered in early July and still no shipment. The lost order is now "store credit' as if I'd even wear their clothing. If you value your time, money and sanity, find your fashion and spend your money elsewhere.
BE WARNED: This store's return policy states that they do not do returns back to original payment methods unless the clothing is defective (damaged). You'll also have to pay $20 to return items. Customer service is useless as they are hardly responsive.
Couldn't recommend this online store enough. Purchased many items from here before and have never been disappointed. Always updated at every point from purchase right through to the parcel actually being delivered
Answer: It's a scam! No refunds only store credits that does not include shipping or customs charge! Dresses do not look the same in real life. Quality is very poor for expensive price! Shop on Showpo and Princess Polly instead. Good quality for the price.
Answer: Hi Kristy! You are welcome to use any return shipping method you'd like We simply offer a Return Postage option through USPS to make it easier for US customers, this method costs $19.95USD. Love WF xx
Answer: Haha Hey Doll I just pay the $10 to get it in 2-7 Business Day's you literally get it fast & on time! DEFINITELY Worth $10.00 Absolutely love White Fox!
Answer: Don't know as I've still not had any communication from them at all and on week 3 yet they've taken my money from my bank!