I understand they don't do refunds for "change of mine", however mine wasn't a change of mind. The guidelines on the website were incorrect and falsely advertised. Never shopping here again nor my friends/family.

After ordering hundreds of dollars of clothes for my daughter, I realized this is a scam site. Look at their Insta, Facebook and tiktok comments. No one is getting their orders and there is no way to contact them. I am filing a dispute with my bank in hopes to get some money back so I can give my daughter some Christmas gifts.

Ordered products on November 26th for Christmas gifts. Plenty of time, right? It's January 7th and still no products. They arrived in my city then shipped out to Virginia and now touring Miami. I have contacted customer service FIVE times and ZERO response. Pretty gross White Fox. Do better. Respond to customers that paid you in earnest.

Business is unresponsive and a possible scam. Ordered item early in December never received confirmation or shipping info. When contacting them they said they had a some issues during Black Friday, asked for some info then never responded again. They should really look to fufill orders placed instead of spamming customers with email promotions. Buyer beware!

So disappointed to be honest. I ordered the 'Sharp Edges Bustier White' - please beware to anyone buying this, given how expensive it is. I loved it, it fit perfectly and I wore it out two separate nights. I was going to wear it out for another one, but the boning in the front has somehow broken, snapped or something. It looks like you're walking around with broken ribs, it's unwearable and broken. For $60, two times wearing it is just unacceptable.

If I'm being constructive, my other purchases with White Fox have been fine albeit limited. But I've bought corset tops from other cheaper places and haven't had that issue - so there's no real reason to buy from here.

It says White Fox Boutique USA- very misleading. I ordered a Christmas present December 1st. Have been tracking the order- and it is very difficult to get in touch with any customer support. Two days ago Dec 20th- I got notice that it was shipping out of Australia! It's still sitting in Australia as of Dec 22nd.
All you get is the ridiculous cutesy messages- starting with Babe- be patient.
Really- that's how you treat your customers. Never again!

I loved the quality of my handbag I purchased. It came very fast and was delivered within time. The only feedback I would give is that there was a lot of packaging and some seemed unnecessary. For me, its just a concern with wastage with all that is going on with the Earth right now, I love to see when companies minimise packaging.