Returned part of my order as it didn't fit well, I must say the products were good. However the tracking number for my return says it arrived to them over two weeks ago, with nothing been done for the return process on their end, not even emailed to say it's been received or any information. I have attempted to email them regarding the return with no reply, i then used their online inquiry page with no reply. Went to their Instagram page and on all the photos it's people complaining about the same thing, make sure you check out their Instagram comments before supporting their business, clearly don't care about customer service.

This is company is poor. I have reached out several times since ordering and nothing back. You can not track a status of an order and has been since December 12,2023 and nothing while my teenage daughter awaits her sweatshirts. They don't have a customer care option only by email and that's a joke. This will be the last time and only time I purchase. I am ready to dispute the charge. I have never seen anything like this

I really love this site and their clothing. Prices are great for the quality of the product. Every dress I've gotten has fit me my tiny body so well. I'm very petite, 36 inch hips, 26 inch waist, and 33 inch bust. I weigh 108 lbs and I'm 5'0 tall. My weight is distributed pretty nicely. I've only gotten dresses from here and I usually get an XS. Everything has fit me so well. I would highly recommend.

This is my top favorite site to shop. Every time I invest in a new piece it becomes the most worn in my closet and I realize I need more! Despite coming from Australia to the US they always arrive at a reasonable time and sometimes earlier than expected! I love shopping for "party tops" as well as lounge wear. They truly have it all and I'm addicted!

We purchased a sweater for under $60 CAD and expected to pay some duties/taxes. But DHL charged us $20 in fees alone! Plus duties and taxes. Came to $40! That's ridiculous. The FEES should be disclosed during checkout as they know they're shipping to Canada and they know what the carrier they chose charges.Won't be ordering again.

I have ordered from this store a few times and even have a package on the way and I can say with certainty that this company makes amazing quality products that stay up to date with the latest trends. Whether you're looking for a party, vacation, business, or lounge fit they have it all. You never have to question the quality or service you'll receive when ordering from White Fox. It's an amazing brand and I can never stop recommending them enough!

I was skeptical ordering from an Australian brand, as there are really no good options for submitting returns if something does not fit right. I was so thrilled when I received my first order. The quality of the clothing is amazing. The materials used feel lush and when I wear them, I honestly feel my best.

Overall a great company with great trendy styles. I've ordered from them a handful of times now, their pieces are well-made and well worth the price. I had to contact customer support once and they were extremely helpful with the situation. I do recommend White Fox to all of my friends and family.