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WigsBuy has a rating of 2.2 stars from 693 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with WigsBuy most frequently mention customer service, wrong color and human hair. WigsBuy ranks 29th among Wigs sites.
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This is the second time that I have bought on this website, I like shooping here. Customer service is great, the workmanship and quality of wig is also great.
I hate looking at sites that have fake reviews. I received my order yesterday (2) items and they are totally crap. You can see the wefts where they are sewn in all across the wigs. The hair is so think you will never cover them up. If their products are this shabby, how will I ever get my money back. Not to mention the huge hicky for the shipping cost both ways. BUYER RUN FOR THE HILLS.
I'm not a person that wears wigs.My friend introduced this website to me and I bought my first wig on this website. I absolutely love the wig and I get so many compliments. It also stands up to the test of time and still looks great after several washes.
Recieved wig yesterday and was very pleased
Well worth the wait
I have recommend this company to my friends
And I will order again in the future. Connie
C'est un bon site, vendent des perruques, des prix raisonnables, vite, perruque est très à la mode et de qualité
It's SO obvious that all of the 4 and 5 star reviews are from people with broken english who are not real customers. These people are FRAUDS, and they come on here writing fake reviews. I will never buy from these people ever again. Worst mistake ever! Buyer should not only beware, but should just stay away from this scam of a business altogether.
Hi there,
All our business reviews whether good or bad are from our customers. Good reviews is the biggest encouragement to us, but we also accept bad reviews, bacause they can make us understand our disadvantage, our business will become better based on this. I'm sorry that you gave a bad reviews without shooping experience or evidence, which will be unfair to our business and other pepole, please don't do so to any business in future!
Thanks for your review.
Though the bob hairstyle wig took long time(two weeks) to reach me, but I was happy waiting for a trendy wig like this. I like the affordable price and best quality of human hair fiber used in this bob hairstyle wig. Hope wigsbuy's delivery could be better.
I ordered 2 wigs from wigsbuy. I received both of them and neither of them look anything like what I ordered. They are horrible. This place should be shut down! I am very unsatisfied. Also I'm not wearing wigs for a fashion statement but because I have to. All of my hair fell out due to medical issues. This is unacceptable.
Rebekah KY
Dear customer,
Thanks for your review! I'm sorry that you had a bad shopping experience on our website, could you please give me your order number, we will make up for you.
Thank you for pointing out our deficiency, We will try our best to improve our website and our services.
The hair i bought is the same color as on the website, the price is cheap but the quality is good, hair length is suitable for me.
I receive my wig just one week later, wigsbuy's international shipping is really fast
I bought wigs from wigsbuy, and I have had this hair since Jan (same hair) and it has held up well. I have washed it several times. I have also had it taken down and sown(that may be spelled wrong) back in. It has held up great. It looks natural too. My doctor thought that I was pregnant because my hair had grown so much (actually my natural hair is only a little shorter than this WIG). He really thought that this was my hair. I love it!
The length is perfect and the hair and color is really like my own, really love it. I will be ordering more wigs from this company in the future!
I find the wig very comfortable to wear as I am always fascinated with the synthetic material which gives the dress a very smooth look. The long wavy style used in the wig makes it different and special. It is awesome.
I am thankful to wigsbuy for providing such a lovely hair wig. This wig is lovely and its smart looks and elegant stylish made me to fall in love with it. Such an amazing hair wig!
Okay, so I just recently cut my hair to start natural. I ordered the wig on last Friday, I was super excited waiting and counting down the days. When I opened the package it came with you gifts, It realy a surpriseeee to me!
I will be ordering more wigs from this company in the future!
The wig is excellent and the best in the collection. I am happy to own such nice wig which gives me a complete new look and changes my personality overall giving a great look. The wig is ultimate.
This wig looked really nice on. I was a little worried since the price was so good, but now the real things is on my head so, it is true, it is true! The wigs is ok!
I loved how fast the wig came to my door. However, The wig was a bit thin, Not as thick as the other 100% human hair full lace Wigs that I have ordered from you. But still, for this price it is realy worth the money, also, It won't stop me from ordering from you because you've done such a great job.
Answer: Dear customer, Thanks for your quetsion here. If you need in urgent, you neeed to know the follwing: For the shipping, expedited shipping is 2-5 days, standard shipping is 4-8 days and the super saving would be around 25 days. You can see the processing time for the products you need on the products page. Total tome would be processing time plus the shipping time. Could you please tell me your order number so that we can solve your problem as soon as possible? If you have any other questions, please feel free to let us know at reviews@tidestore.com or service@tidestore.com. Have a nice day. Best regards, Tidestore Team
Answer: The positive ones are fake reviews. Standard English is butchered in these reviews. They also write things we would not say like "i recommend site to all my friends to buy." These bad reviews are the honest ones because they have no reason to lie and no agenda to put money in this merchant's pocket. The bad ones are assuredly those who HAVE paid for horrible wigs that are poorly made. They write these reviews for two reasons: 1. It is cathartic getting the scam off their chests, and 2. To help and warn others. It is a waste of time to leave an honest review to help others knowing people will not believe them! For what reason do they have to lie?
Answer: You are absolutely right Carol. Stay away from the folks!
Answer: No. They are a complete rip off.
Answer: Dear madam, Could you please give me your order number? And we will help to fond your order. Have a nice day!
Wigsbuy provides natural looking cost-effective wigs, hair extensions & accessories for free shipping. Shop custom size synthetic & human hair wigs for men & women in multiple colors on our wig store here to explore the secret of instant beauty.
Dear customer,
Thanks for your review! I'm really sorry that you had a bad shopping experience on our website, Could you please tell me your order number? We will make up for you with the order number!
Our mailbox: service@wigsbuy.com
Thanks for pointing out our defect, we will avoid this problem from now on.