Winni

Very bad services. I placed a order for midnight delivery. They won't deliver it till the morning. Very dissatisfied with the delivery service. Please if u can't do it on time. Then don't take *******@winni

We had a really good and professional experience with one of their Malti. She was very helpful. We didn't have a fixed time slot but she managed to update it for us. so, we thank you for your generosity.

The worst cake sight ever. I have a premium cake however ended up getting a totally different cake. Their customer service is pathetic. I took me 4 days to reach out to them and then they ask me if the cake is consumed. The customer rep themselves told that they do not take any guarantee on the design of the cake without any such disclaimer mentioned on the cake. They also do not deliver the add ons and when I asked for a refund on my card they give you a refund on the wallet. After all this do they really expect me to order a cake from them. Check the below screenshot on the customer rep responds.

Yummy cake, great service and timely delivery! Busy schedule, limited time and not wanting to miss loved one's b'day. So I got suggestion from my colleague to order from this website. Best! Number of time when I was confused when I had to buy gifts. Winni helped me to make to select a good gift.

Yummy cake, great service and timely delivery! Busy schedule, limited time and not wanting to miss loved one's b'day. So I got suggestion from my colleague to order from this website. Best! Number of time when I was confused when I had to buy gifts. Winni helped me to make to select a good gift.

Hi Winni, i got the delivery today. And when i check the parcel the product i order was not there. I got only three Rakhi's with almond and cashews pack with different packaging. Whole, i want to say that the stuff we ordered was not exactly same and with missing things. I'm sending you the proof, please have a look and let me know as soon as possible. I want that stuff which I ordered or i need my refund. This is first time placing order with you and we are sorry to say that we are not happy with service. I need you to get on action asap.
This email i sent to customer service they didn't respond rather they argued

You are guys really doing good work and highly appreciated, cake is very delicious. I am out of India, you are the only reason to make my relatives smile. Thank you so much Winni.in.
For my humble request, please deliver the cake as it is in the online picture.

Very poor service. Your delivery boy was very rude. He demanded to come to his place for pickup. Than why the hell you take money for delivery.

I placed a order *******7470 for a heart shape cake with good design. But when the cake was delivered, it was round in shape and there was hardly any design on it and also looked like it was made by a amateur cake maker.
The cake was packaged in a box which had a name of a local company.
I was surprised with the answer provided by their customer care. They mentioned that the design of the cake can vary.
Please don't get cheated by these guys who display fancy looking cakes in their website and charge hefty amount for delivering trivial looking cakes that too made by some substandard contractors

I ordered cake for my friend via Win.ni, and they delivered that cake on time. I appreciate the service provided by Win.ni team. The quality of cake was awesome and prices were very low means I'll get that cake at same price.

If I go to some cake shop personally but they are delivering st such prices that sounds great. Thanks Win.ni team, I look forward to your service again. And of-course I'll recommend this website among my friends.

I have placed Rakhi from their website and they mentioned it as same day delivery, but they didn't deliver it on the day of Rakhi. When I called the customer care next day to cancel it as Rakhi is already over, they say it can't be cancelled and cannot be refunded and they told me that they will end my call and I can do whatever I want. Guys don't be fooled with this site, they have pathetic service and they don't keep up the promise and they don't like when u question them. They simply can spoil any occasion

Pathetic service. Wastage of time and money. They actually don't deliver the entire order and after that ignores the calls. Charge for entire order amount but delivery is of one good. Just don't trust them at all.

I placed an order to deliver a Fruit cake for my Mom's birthday with a Greeting card.
The delivery was on time, however the cake itself was really below standards.
With fruits like apple and oranges, put directly on top of the page.
Even these fruits which were used for topping of the cake were stale and for oranges had a white skin as they were not peeled properly.
It was nowhere similar to what was displayed on the website and the choice of the fruits was just terrible. Will never be ordering from the site. I would recommend to contact the site before placing an order and verifying if they can deliver the exact product to the exact detail as displayed on the website.

Thanks again and have been trying for life insurance policy for my birthday is on his way back from the store or something else for you and your wife are in the middle of nowhere near as I can and will not be back in

Cheaters and a scam company
Extremely bad experience. This company is a scam. Please do not order with them. They took our order and looted us of 750 rupee and never delivered anything. After enquiring with customer support several times they said they cannot find the address and hence the order is closed. No delivery possible. Better luck next time, as if they expect us to order again. Such cheaters.

Don't order anything from this website if you are looking for on time delivery. They have spoiled my birthday party and sent the cake after the very next day of my birthday. Very ridiculous service. If there will option for minus rating, I will give them minus 1000...

Shalini doing smart job. Information delivering is excellent. Provided good options. Wide variety of options available with different themes. I like location coverage too. In this busy life style you guys are actually helping a lot.

A very easy, fast & reliable to send lovely surpirses to your loved ones specially when you are away in some other country. Hassle free, on time & great taste. Keep up the good work guys. Cheers Always! Would love to have their services frequently.

It's a really great website to place your order to loved one, if you're too far.
It worked for me being living in other country. The customer executive is highly co-operative. Keep doing good job.
Best,
Rahul

These $#*!s are big time fraud customer care number is busy from past 2 days continuously, they don't reply on WA saying no support agents are available pls mail us the query. No revert
Paid extra for on time delivery.
But these mother$#*!er stopped responding after that burned my 1K.

Rot in hell mother$#*!ers!

My 1st ever experience on this WINNI was mind blowing, the way they give service. I would recommend Winni's cakes to everyone. The tasting day was smooth and fun with tons of choices. First time customer here but definitely will be back! Simran ma'am is very polite and helpful, quickly assisted me. Thanks, Winni and team!

Pls don't place any order, they are cheater, they cancelled my order without informing me and from last 1 month I am asking for refund but nobody replies on chat, email, given contact number is also invalid

In these times where customers have gotten used to decent customer services, this has been one helluva nightmare of an experience.

These guys have 0 customer service! The contact number does not work. The chat bot assistants don't respond! And it seems their logistics is in absolute shambles. Had ordered for the very first time on account of Rakhi but have been left with a very bitter experience. Their social media handles are flooded with similar grievances from other customers. I only wish I had done my research BEFORE and not AFTER getting scamed. So people, beware. Steer clear of this site. STAY AWAY.