• Winni

Winni

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Overview

Winni has a rating of 2.5 stars from 1,832 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Winni most frequently mention customer care, next day, and order anything problems. Winni ranks 2nd among Bakery sites.

  • Service
    178
  • Value
    177
  • Shipping
    169
  • Returns
    147
  • Quality
    168

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
18
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How would you rate Winni?
Top Positive Review

“Winni -An online gift store delivering cakes, flowers and gifts as per the occasion from last 7 year”

Ankit S.
10/25/19

Winni, the best place for you to make every moment unique by adding some beautiful surprises in it. It has gifts like cakes, flowers, accessories, soft toys, etc. that can express every moment of your life. After serving in India for many years now, they have also moved to other countries. Some of the international places where you can get their delivery services are Australia, UK, USA, UAE, Canada, and many other countries. They assure you to provide their excellent service with 100% satisfactory guaranteed

Top Critical Review

“Pathetic service”

rohit d.
9/20/24

I ordered a product on the 16th, which showed a tentative delivery date of the 20th of September. When I checked on 20th, it is still saying waiting fulfilment. This is an extremely pathetic service. It was a birthday gift. Moreoever, when I speak to the WhatsApp customer care, it was not helpful and rude. Never order from here.

Reviews (1,832)

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Reviews that mention popular keywords

customer service (199) customer care (168) customer support (124) time delivery (71) order anything (24) birthday cake (38) delivery person (12)
Thumbnail of user avvalg
India
1 review
0 helpful votes
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January 9th, 2019

The presentation was extremely important for us, and we chose the cake based on the image. But the cake delivered to us looked completely different and very very basic. We added our own cake topper and kitkat bars on the cake to make it look ok. The deceiving image deserves 1 star, but the cake was tasty so giving 3 stars for that.

Thumbnail of user akshayd4
Florida
1 review
0 helpful votes
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June 10th, 2019

I ordered a flower for my mother very fresh bunch good looking flowers we received. Customer care support very helpful. I am informed that quality of flowers was very good it was great. I am very happy and I suggest everyone also very impressive presentation, and I definitely be using these services in the future. Thanku Winni team

Thumbnail of user madhurimanohar111
India
1 review
0 helpful votes
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March 29th, 2023

Firstly they Delivered wrong flowers and secondly whatever they delivered were old dying flowers and never gave me my money back. They ruined my anniversary... Tried calling them multiple times but they said they don't have a refund policy!

Tip for consumers:
Don't buy flowers from winni, they will send you dying flowers and not give you a refund

Products used:
Flowers

Quality
Thumbnail of user chandram39
Australia
1 review
0 helpful votes
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August 12th, 2021

Ordered the cake 3 days ahead to be delivered on a specific day and winni has failed to delivered it. Sent fake email and sms confirmations notifying the cake was delivered to both the sender and receiver.

Have contacted the customer service team to query and support person was very arrogant and said the cake will be delivered the next day and won't be cancelling the order or refund the money. Please stay away from this people and company

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Value
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Returns
Thumbnail of user swatia2
India
1 review
0 helpful votes
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February 6th, 2018

Yesterday I have ordered a cake for my niece B-day. Delivery time mention was between 5 to 9, but they called at 10:30 for delivery. My niece has slept waiting for the cake. You guys have ruined her B-day. The delivery guy was insisting to take the delivery. I said at 10:30 p.m. why would I take the delivery. B-day girl has slept. I didn't took the delivery. But today I got the message saying that your order has been delivered. To whom you have delivered. I want my refund back.

Thumbnail of user adityam7
Wisconsin
1 review
0 helpful votes
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January 31st, 2018

I placed the order from Winni.in for very first time and would really like to rate 10+ on 10. They have a wide variety of Gifts available. Especially I would like to recommend and appreciate Shalini from the team, she did a wonderful job and very helpful throughout my experience on Shopping Cart.

They really did awesome job. Keep it Up!

Thanks!

Service
Value
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Quality
Thumbnail of user punamd3
India
1 review
0 helpful votes
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December 17th, 2020

Awesome collection of cakes and bouquet, Appreciate to Simran for support, Thanks for delivering my order timely. All products were fresh and liked by my mother. Really appreciated!
Thanks Team Winni :)

Thumbnail of user sujeetk1
India
1 review
0 helpful votes
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December 27th, 2018

Best Cake delivery in Jalandhar. Loved the service. Thanks winni for wonderful service, It was actually delivery schedule for afternoon but they deliver on early day. And day start with my order. That was wonderful. And also got review cake was delicious... I would like to know the store from where it bought.

Thumbnail of user ajayd39
Poland
1 review
0 helpful votes
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February 15th, 2022
Verified purchase

1. Winni.com ruined my whole valentine's week.
2. They don't deliver the products as per the expected delivery date on their website.
3. Moreover, one of my order containing 2 products was not delivered but it has been marked delivered at Winni.com website.
4. They don't pick up calls.
5. MISBEHAVED WITH THE RECIPIENT WHILE DELIVERING THE PRODUCT.

Tip for consumers:
Never trust Winni.com , try using other websites for your loved one's.

Products used:
Cake , Flowers , gifts items

Service
Value
Shipping
Returns
Quality
Thumbnail of user rohitc18
France
1 review
0 helpful votes
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May 31st, 2019

I had ordered a photo cake from winni.in it was reached on time & the cake was yummy & testy it was a great experience of my life. I will guide everyone to order from winni.in & the customer care support is too good. I will order every time from winni.

Thumbnail of user naveenm18
India
1 review
1 helpful vote
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January 27th, 2021

Great experience with Winni, flowers was so attractive, order bouquet of red roses. Flowers were fresh secondly even though the presentation was also fab order was delivered on time. Simran helped me alot, I am really satisfied about her way of dealing with customer thanks team for such a great experience.

Service
Value
Thumbnail of user nivia
Canada
1 review
1 helpful vote
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August 29th, 2020

This is the second time I am ordering through this website, they were quick to change the schedule because of lockdown. While I appreciate their customer care service I would be happy if the phone number they provided works.

Thumbnail of user nehac16
India
1 review
1 helpful vote
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January 15th, 2021

All went well., Thank you so much for this wonderful experience, Simran ma'am assisted me very well. My friend loved the flowers, thank you for the on time delivery and super fresh cake. Highly recommend Winni for any occasion.

Thumbnail of user anjalis24
Rhode Island
1 review
3 helpful votes
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July 6th, 2019

If you want a cake that looks horrible, not even resembling. 001% as shown in pic. Then please go ahead, spoil your occasion and order it.
I won't even recomment ordering a greeting card, you will receive a 10 rupees stupid card.
Their website in the customer review section they have all only positive comments. Now after looking at the review on Mounthshut.com I see the real picture. This website is fooling the customers.
Worst company, they show you an image and deliver some other 3rd class cake. So don't trust http://www.winni.in its a scam they are by born cheaters. They will spoil your mood if you order cake from this pathetic website.
WORST CUSTOMER CARE service, When I complained they will closed it even without resolving even when i have shared images and spoiled cake they are still saying it was a fresh cake.
The cakes also costly but service is worst. HIGHLY UNPROFESSIONAL COMPANY. I really want to rate 0/5. Worst/ Stupid/pathetic service. I will strongly not recommend this.

Thumbnail of user prudvip
California
1 review
0 helpful votes
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January 25th, 2020

I used this for few times now and never disappointed me. I highly recommend this site to anyone who is away from home and need to send to family. Preet was very helpful, i really appreciate her help on passing my request to her vendor.

Thumbnail of user dinnat2602
India
1 review
0 helpful votes
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February 8th, 2024

The cusomter support is bad as they say they support till 11 but shut shop at 10. Also, they promise same day delievery and charge 40% more than the product rate and still give reasns for not delievering. And otop top it all they will claim that the product is delivered on the same say as promised when u know u didnt receive the product at alll. Its a indirect scam... to Make u pay more for a product that will surely wont get deliverd on the same day...And the reason they give is "Occasion" Rush.

Service
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Returns
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Thumbnail of user satyag3
Missouri
1 review
0 helpful votes
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December 31st, 2018

I ordered a cake for my family in Hyderabad, website was so easy. Parul Service representative helped me find a yummy cake and guided me right way. Ordered processed without much hassle and Parul himself made sure it went through properly.

Thanks,
Satya Gundlapalli

Thumbnail of user preethis3
India
1 review
0 helpful votes
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April 24th, 2019

I have ordered cake for my husband birthday
I want to say thank you for midnight timely delivery, taste was too good.
I have disappointed with presentation it was poor the message what I have given to write on cake was different, cake condition was not good and it was melted when I have received. Apart from ok

Thumbnail of user rahulk287
India
1 review
1 helpful vote
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August 31st, 2020

Hi, today i have ordered cake through online, while i enquire about my cake in live support, i did chat with Shilpa and she gave proper response to my question with very politely.

Thank you so much Shilpa for your team support.

Thumbnail of user ashar13
India
1 review
2 helpful votes
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August 9th, 2020

Worst service... they people just know how to waste customer's money and time... without delivering the order, they sent mail and confirmation of order completion... I want my money back... I was waited for whole day just for a parcel... they just cheated me... they even don't reply on complaints, emails, messages... their phone no is incorrect... guys plzzz avoid them... I want my money back otherwise I will file a complaint against you in consumer court... just fake people fake website fake services... everything is fake

Thumbnail of user kohalip
Netherlands
1 review
0 helpful votes
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June 8th, 2019

I was quite confused on selecting and finding some actual variety of cake(Ferrero rocher cake) Midnight delivery on many websites, where I found Winni and I was being assisted by Ms. Manisha, She cleared up my vision of consfusion and helped me find the right thing, finally I got what I was looking for mentioned above and with the help of assistance provided, cleared out some doubts of placing order and availability of midnight delivery options. Over all excellent assistance by Ms. Manisha and easy order placement options. Loved it.

Thumbnail of user ramc17
Florida
1 review
0 helpful votes
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May 25th, 2019

Great product. Time to time delivery. Love the product very much. You also love it. I recommend this for all. Who want product immediately. Excellent service. Fresh product. Everyone should use this for experiencing a good product. Best product I have seen.

Thumbnail of user shilpaj4
India
1 review
3 helpful votes
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July 27th, 2019

Service is pathetic...

Prices are too high and quality is low...

And I choose cake is different and i got different one. Then what is the meaning of choosing cake?

And also delivery charge is 100 rs but i dont know excet time when they will deliver...

I called to customer service and they also don't know about delivery timings...

And I put birthday note and seriously someone written with their pathetic handwriting... I will never ever recommend this service

Thumbnail of user vishald9
AE
1 review
0 helpful votes
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June 3rd, 2018

I am very Glad to order through your website. It is my first time to order something like this and I like it. It has lots of things to order with proper customer support and service.
I feel lucky to do order through winni over 1000's of websites.

Thumbnail of user ankitag12
India
1 review
1 helpful vote
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June 10th, 2019

I had ordered 1129 worth of cake and flowers on valentines day. They promised same-day delivery and they delivered it on time. Just made my day. The cake was delicious and the flowers are fresh. Thanks, Winni.

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From the business

Winni provides best cake delivery service across 480 cities of India. Choose Winni for flowers delivery, cake delivery for birthday, anniversary occasion and get same day delivery, midnight delivery, fixed time delivery options

Company Representative

Thumbnail of user winni
Winni G.
Cake Delivery Service in Bangalore
Typically does not respond to reviews
Send Flowers, Cakes, and Gifts Online Anywhere Anytime. Top-Rated online Florist India. We Deliver, On Time - Every Time! Amazing Combos Delightful and Pocket-Friendly. Shop Now. Gifts For Every Occasion. Easy & Safe Shopping. Same Day + Free Delivery. India Wide Fast Delivery. No Hidden / Extra Charges. Special Valentine Gifts. So, send flowers/cakes to your loved one anywhere in India in no time with Winni and surprise them now! Winni also specializes in "make it surprise - Online cake delivery in Bangalore, Chennai and around 550+ cities in India.

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