• Winni

Winni

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Overview

Winni has a rating of 2.5 stars from 1,832 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Winni most frequently mention customer care, next day, and order anything problems. Winni ranks 124th among Bakery sites.

  • Service
    178
  • Value
    177
  • Shipping
    169
  • Returns
    147
  • Quality
    168

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
18
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How would you rate Winni?
Top Positive Review

“Winni -An online gift store delivering cakes, flowers and gifts as per the occasion from last 7 year”

Ankit S.
10/25/19

Winni, the best place for you to make every moment unique by adding some beautiful surprises in it. It has gifts like cakes, flowers, accessories, soft toys, etc. that can express every moment of your life. After serving in India for many years now, they have also moved to other countries. Some of the international places where you can get their delivery services are Australia, UK, USA, UAE, Canada, and many other countries. They assure you to provide their excellent service with 100% satisfactory guaranteed

Top Critical Review

“Pathetic service”

rohit d.
9/20/24

I ordered a product on the 16th, which showed a tentative delivery date of the 20th of September. When I checked on 20th, it is still saying waiting fulfilment. This is an extremely pathetic service. It was a birthday gift. Moreoever, when I speak to the WhatsApp customer care, it was not helpful and rude. Never order from here.

Reviews (1,832)

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Reviews that mention popular keywords

customer service (199) customer care (168) customer support (124) time delivery (71) order anything (24) birthday cake (38) delivery person (12)
Thumbnail of user keerthigak
India
1 review
0 helpful votes
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December 10th, 2018

She helped a lot. And she giving reply quickly.un fortunately i mentioned wrong date in my order. My order was confirmed. Bt she solved that issue. And she changed correct date. Tanqmam. She clarified my doubts easily. She is excellent assistance. Tanq u mam.

Thumbnail of user harithad1
India
1 review
0 helpful votes
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April 28th, 2019

I had ordered a bunch of flowers and a cake and the order was accepted. Later i was told that flowers weren't available. Then why did they even accept the order?
And the cake dint reach on time. I got a Succesfully delivered' message without actually delivering it. Led to lot of confusion and tension.
I haven't still received the refund for the flowers and extra charge of 250 for 12:00 am delivery. And was told that the refund will be initiated to the winni wallet and not my bank account. Very much dissapointing this is. What if i dont want to order in winni again?
I give a 1 on 5 rating for so much of negligence and disturbance. Need the refund as soon as possible. Thanks.

Thumbnail of user manyas2
India
1 review
0 helpful votes
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January 11th, 2021

Very nice app and deliver the order on time and quality was very good, excellent experience with winni great services provided by Simran ma'am thanks alot for assistance, Cake was very yummy thanks winni

Thumbnail of user ajayk115
India
1 review
0 helpful votes
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December 25th, 2020

Product quaIity is so good, I am very happy timely delivery, and amazing service. Good support from simran ma'am, I love ordering from this website and they are very reliable and friendly always deliver on time. I am a very satisfied customer. 100% recommend this service.

Thumbnail of user sivar4
India
1 review
1 helpful vote
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November 25th, 2018

Ordered Cake nd FerreroRocher chocolates from ur website. The cake quality is so bad.The worst part is the chocos we received is not original. You did a very great job by collecting the FerroroRocher boxes and packing your own ones. Shame on you. OrderNo- *******6870

Thumbnail of user shrutia13
India
1 review
0 helpful votes
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August 13th, 2022

In this cake is yet not delivered.
I have already spoken to winni customer care. They were also saying cake is yet not delivered.
You can ask the receiver Shivani on *******753 cake is yet not delivered and I have called the bakery person from where the cake was about to come. They said they have not delivered the cake till now and they are saying they will deliver it tomorrow morning.
What is this?
This kind of pathetic service.
If anyone's birthday is on 12th, u will send the cake after 2 days.
Now I don't want the cake after 2 days.
Refund my money of cake Rs 1199 back to my bank account.
Pathetic service

Thumbnail of user aashiiyanar
India
1 review
1 helpful vote
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November 27th, 2020

I had ordered for a eggless cake a day before for my wife's birthday, but by mistake it seems i forgot to mention eggless and immediately when i connected with customer care there was Manpreet Kaur who helped me to change the order immediately as the cake delivery was supposed to arrive in an hours time.
That was really quick and kind of her really appreciate he kind gesture and quick service.
Regards
Suhail
Pune

Thumbnail of user aaryaa1
India
1 review
0 helpful votes
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January 29th, 2018

I was searching for cake and flowers delivery services in bangalore. Read good reviews about winni and also rates were reasonable as compared to other venders. Winni lived upto its reviews. Promt service. Delivered cake and flowers other stuff on time, gift packing was also attractive and also got regular sms updates regarding delivery. Cake was also really delicious and yummyyyyyyy.! Thank you Winni for making moment special

Thumbnail of user gaurig11
India
1 review
0 helpful votes
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May 15th, 2023

Had a really bad experience. I ordered a bouquet for Mother's Day yesterday. Everyone! Please beware that the online representation of their products DOES NOT accurately reflect the exact delivery of the item. BAD QUALITY AND BAD SERVICE. Save your hard-earned money and stay away from this company!

Thumbnail of user dikshar4
India
2 reviews
1 helpful vote
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November 4th, 2018

Disheartened with winni services as i ordered a bouquet bt it was not delivered on time and they kept fooling me fr almst 6hrs by saying they r just going to deliver wthin 15mins though bouquet ws beautiful bt i ws totally frustrated with d services n d communication wth them

Thumbnail of user rageshr
India
1 review
3 helpful votes
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February 26th, 2019

It's the worst! Placed an order for delivering on Valentine's day and got it delivered on 16th! When asked, been told that they were having too much orders. They shouldn't be taking orders if they can't deliver it on time. Simple. Customer Care staff is just good for nothing NEVER EVER ORDER FROM THEM!

Thank you

Thumbnail of user kulvantj
RU
1 review
0 helpful votes
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May 28th, 2019

I will place the order from winni to shimlafor my sister and the order will delivered on time and cake is delivered by good quality very helping by customer care service. Best service provide by the winni and very theme of winni who celebrate the relation. I will like to suggest to all my friennds,

Thumbnail of user angilp
GB
1 review
0 helpful votes
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May 22nd, 2019

I m amrit. It is a very comfortable& good product soi will suggest yo to all the guys. Pls join this& get enjoy on the site for shopping & give the 5 star rating to this site. For get the on the the online achievements on the internet.so please don't ignore thi

Thumbnail of user ishetas
India
1 review
3 helpful votes
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February 15th, 2019

This is the first time I have experienced the most terrible service. I ordered a cake on 14th feb. They haven't delievered it till today. I tried calling them several times. The no. Is always busy. They haven't replied to my mail either. And they haven't refunded my money. They spoiled the ocassion for me. So I suggest never ever order anything from them. This company shoul be reported.

Thumbnail of user archanap26
New Jersey
1 review
0 helpful votes
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December 11th, 2022

This is the 2nd time I ordered a cake and flowers for my brother in law's birthday and both flowers and cake were trash! Flowers came at 10:30pm basically all picked over flowers! And cake was particularly bad tasting! It was extremely embarrassing for me and my sister, a doctor at Apollo Hospital, as the guests were given this cake and it was old tasting and plain bad! You can be rest assured that I will not be ordering from you again but I am putting this as a review because you should not be scamming online orders! Not good for your business if you are doing such shabby work!

Thumbnail of user priyankap22
RU
1 review
0 helpful votes
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June 9th, 2019

Thanks a lot Nandita! Doing great job. Appreciating your efforts and quick responses which are important and play satisfied role for any customer. Your support and responses plays important role in cutomer satisfaction. For quick discount thing really thanx dear! You guys are awesome. Great job done by winni team! Love you guys! My next visit defiantly will be in Winni again. Once again thanx for live support member Nandita.

Thumbnail of user rinkis3
India
1 review
1 helpful vote
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May 22nd, 2020

Such bad app they don't cancel my order and not given me my money i email so many times this aap give you worst service you ever imagin this app will take your money and will not give you any kind of service and there customer care support its even worse its more then 2 days i try to calling but they don't reply. Fake website. Fake costumer reviews on their websiteand its all scam

Thumbnail of user harmanm1
Canada
1 review
2 helpful votes
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July 31st, 2022
Verified purchase

This was my time ordee. I ordered stuff from winni app. I was so scared at that time that they will deliver it or not because I already placed a order one week ago but still scared because I used in my first time. It was my brother bday they delivered everything on time. Everything was perfect. I love this app. I recommend to everyone if they want to send sonething to india to their parents always use this app.

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Value
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Thumbnail of user smitab12
India
1 review
0 helpful votes
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June 26th, 2021

Customer support agent Simran was quite kind and understood my situation, I got different design of butterscoth cake and she provided her commendable support for replacement within 2hours along with checking a slice of the ordered cake! I really appreciate her support and the delivery was on time. Thankyou so much Simran and Winni.

Service
Value
Shipping
Quality
Thumbnail of user rajats20
India
1 review
0 helpful votes
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May 13th, 2019

It really bad to say you guys that you are cheater and you took my money. Money is not problem you spoiled all the plan what i prepared for my mother on mothers day. I order cake from Mangalore and delivery to Lucknow. Order number *******6863 for 13th May morning. But it is not delivered till now. If i am asking for cancellation and refund your $#*!ing call center guys is all the time saying not possible to cancel and will not give refund. Costumer care number all the time is busy don''t know how big the company is that they cant deliver services on time. Guys please don''t trust these people and don''t order anything. Try any other website like flower aura which is much more reliable.

Thumbnail of user simmis8
India
1 review
2 helpful votes
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July 30th, 2020

They have poor team 0 communication skills. Anu, Nisha - foos working here. They dont understand whatever you will say. They are a big fraud company. Don't do mistake to pay here for any order. They just take your money. They are cheaters and fraud.

Thumbnail of user jaspreetk27
India
1 review
0 helpful votes
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December 30th, 2020

I have ordered 3rd time and all the time will get better service From their end, cake taste was also good and yummy, I think no one can complaint about the taste of cake thanx shivi for assist in good manner

Thumbnail of user jafars
India
1 review
0 helpful votes
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September 21st, 2018

I want to order a cake for my friends birhtday cake. Shalini helped me with cake order and gift to add with it. She even helped for the coupon code to apply for the first order. Thanks for your response and support.

Thumbnail of user smithaj
AE
2 reviews
0 helpful votes
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January 18th, 2021

I had ordered from Winni a cake for my Mom's 75th birthday and Bonsai plant with Laughing Buddha and Bamboo plant. Order was placed on 12th night. I was informed that the plants would be couriered. I received the plants yesterday. The bamboo is totally dry. There was no laughing buddha given saying its out of stock. No one had informed about it but money was taken in full. Bunch of cheats. The bamboo is all yellow and the customer service representative says it will be fine in few days with sunlight. Can a bamboo plant that has turned yellow regain back to its original green color. KINDLY REFRAIN PLACING ORDERS WITH THEM.

Tip for consumers:
PLS REFRAIN USING WINNI

Products used:
CAKE, PLANTS

Service
Value
Shipping
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Quality
Thumbnail of user hazels90
GB
1 review
0 helpful votes
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December 29th, 2018

Bring smile on face of your loved one! It is a place You can place your order online for different kinds of delicious cakes such as Eggless Cakes, Sugar Free Cakes, Drawing Cakes, Shape Cakes. Wiini. In believes in quality and prompt delivery. Service of this marketplace is so nice and attractive. This is a place on which you can rely complete without hesitation. You can order or you can ask for customization. You will get all type of cakes for different occasion like farewell, birthday, anniversary, farewell, house warming, kid's 1st birthday. Quality of cakes really good and worth for money which are paying. The major type of attraction of cakes are Eggless Cakes, Sugar Free Cakes, Drawing Cakes, Shape Cakes

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From the business

Winni provides best cake delivery service across 480 cities of India. Choose Winni for flowers delivery, cake delivery for birthday, anniversary occasion and get same day delivery, midnight delivery, fixed time delivery options

Company Representative

Thumbnail of user winni
Winni G.
Cake Delivery Service in Bangalore
Typically does not respond to reviews
Send Flowers, Cakes, and Gifts Online Anywhere Anytime. Top-Rated online Florist India. We Deliver, On Time - Every Time! Amazing Combos Delightful and Pocket-Friendly. Shop Now. Gifts For Every Occasion. Easy & Safe Shopping. Same Day + Free Delivery. India Wide Fast Delivery. No Hidden / Extra Charges. Special Valentine Gifts. So, send flowers/cakes to your loved one anywhere in India in no time with Winni and surprise them now! Winni also specializes in "make it surprise - Online cake delivery in Bangalore, Chennai and around 550+ cities in India.

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