• Winni

Winni

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Overview

Winni has a rating of 2.5 stars from 1,832 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Winni most frequently mention customer care, next day, and order anything problems. Winni ranks 122nd among Bakery sites.

  • Service
    178
  • Value
    177
  • Shipping
    169
  • Returns
    147
  • Quality
    168

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
18
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How would you rate Winni?
Top Positive Review

“Winni -An online gift store delivering cakes, flowers and gifts as per the occasion from last 7 year”

Ankit S.
10/25/19

Winni, the best place for you to make every moment unique by adding some beautiful surprises in it. It has gifts like cakes, flowers, accessories, soft toys, etc. that can express every moment of your life. After serving in India for many years now, they have also moved to other countries. Some of the international places where you can get their delivery services are Australia, UK, USA, UAE, Canada, and many other countries. They assure you to provide their excellent service with 100% satisfactory guaranteed

Top Critical Review

“Pathetic service”

rohit d.
9/20/24

I ordered a product on the 16th, which showed a tentative delivery date of the 20th of September. When I checked on 20th, it is still saying waiting fulfilment. This is an extremely pathetic service. It was a birthday gift. Moreoever, when I speak to the WhatsApp customer care, it was not helpful and rude. Never order from here.

Reviews (1,832)

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Reviews that mention popular keywords

customer service (199) customer care (168) customer support (124) time delivery (71) order anything (24) birthday cake (38) delivery person (12)
Thumbnail of user shilendrak1
India
1 review
1 helpful vote
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October 30th, 2019

It was worst experience to have order with winni. I have ordered the cake of 1kg but got delivered only 470 grams. First of all I requested to deliver by 5 pm but it was delievry after 6; 15 & after that less qty...
It was horrible to communicate with customer care to get the correct status... I request to all\, please do not get attached with winni.in & waste your time & money...
Its totally waste of time & money plus headache until delivery of correct things...

Tip for consumers:
Please do not order anything with winni.in... its fake not spoiling your money...

Products used:
Birthday cake

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Value
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Thumbnail of user charuc2
Canada
1 review
1 helpful vote
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March 6th, 2020

Its scam

Its scam. Beware from MANNAT, MANSI, PREET. Look like fraud customer support and their number is invalid as well. They deduct the money from my account and saying your payment is declined. I paid through paypal. Now no body is picking the call and no body is giving answer on chat. I am struggling with issue from 3 days still no body is instructed to give answer.
ITS SCAM.

Thumbnail of user adityak24
India
1 review
0 helpful votes
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July 10th, 2019

I ordered cake and flowers for my lill brother's birthday. The flowers and cake was fresh and of best quality. I would highly recommend Winni's cake and flowers to everyone. Good customer support from Ankit

Thumbnail of user poojag15
India
1 review
0 helpful votes
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April 26th, 2019

Bad experience, Cake was in bad condition. Not even the same as shown in pictue, I called customer care, their response time was also very high, they were saying to resolve in 15mins but couldn't resolve the issue even in 7 hrs, uad to go with that bad conditioned cake only

Thumbnail of user pallavis3
India
1 review
0 helpful votes
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March 22nd, 2018

I had great expericence with this company. They solve all the problems specially customer care services. I talked to Shalini mam for resolve my problem. She listen very peacfully and understand it. She resolve my problem within 2 min. I love to be the part of this company as a customer.

Thumbnail of user avnishk
India
1 review
0 helpful votes
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October 5th, 2019

I must say these site have a courage to fulfill any one dream like touch to heart someone from his destination to there making love touch, which is good things

Thumbnail of user vasilam
India
1 review
1 helpful vote
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June 4th, 2020

They r fraud... never delivery... no response from
Customer care both on phone and email. When we call them again to find out the info they switch off the phone

Thumbnail of user gireeshk1
India
1 review
0 helpful votes
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December 22nd, 2020

My order was made attempt to deliver eventhough was late, but unfortunately the b day girl went to temple, switched off mobile, could not delivered, once bday girl came back I called and requested to re deliverwith offering addl convenience charge, but unable to do so, Partially mistake from outside as the phone was switched off, but should have delivered once re requested, today was b day, these things do happen in life, but a dedicated team would have re delivered once client back home. I called vendor, he refused to deliver as no staff is there, I tried to offer him addl conveyance tooo

Thumbnail of user shrutil
France
1 review
2 helpful votes
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July 26th, 2020

I ordered a cake for my mother's birthday and chose the slot 10-2 pm for delivery. But they did not deliver and when I tried to reach them out from zendesk support they literally ignored my issue even though I was in the queue for so long! Then after complaining to them several times, again and again, they told me that they will deliver it by 5 pm, and apparently this change was not even notified to me. Not only this, but they also did not even deliver by 5 pm and then said by 9 pm maybe as it is out of delivery. I had dinner out plans with the family and THEY FALSELY CLAIM FOR DELIVERY IN 2HOURS! Why the hell you ask for time slots if you cannot deliver on time? I have used other cake delivery services before who work as they say to the customers! Highly unprofessional, very disgusting, and not at all cooperating company. I ask all to stop falsely appreciating because this portrays a good image even though it is a $#*!ty website!

Thumbnail of user vidusn
India
1 review
1 helpful vote
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August 31st, 2020

I ordered for choco fudge cake. The cake was delivered on time. Also I got gud response 4m Lavanya. She responded promptly in Live chat. Thanks Lavanya for ur kind support n thanks winni for delivering a delicious cake :)

Thumbnail of user sumerj1
India
1 review
0 helpful votes
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January 20th, 2021

We have received exact design shown in the picture and taste was amazing. It made my bhabhi's birthday way more special with pineapple flavor Minion cake. Highly recommend to all, Good service provided by simran ma'am, awesome experience thank you winni :)

Thumbnail of user kranthig
India
1 review
0 helpful votes
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March 28th, 2019

Love their frosting and the best thing is those tasty cakes are affordable. Brilliant service, very efficient and great flowers, timely delivery thank you so much.!

Thumbnail of user aryana3
India
1 review
1 helpful vote
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May 2nd, 2019

Spoiled my surprise and also didn't deliver my products. Just FRAUDS, do not buy from here. After launching of a complaint they don't pick the call too

Thumbnail of user riyas36
India
1 review
0 helpful votes
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July 11th, 2019

Service pleased and satisfied me. I could have missed that smile which i figure out when she saw the surprise without any delay. Thank you so much for it.

Thumbnail of user isaacm100
Nevada
1 review
0 helpful votes
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November 16th, 2019

It was very good experience with Winni. In. You will get better quality and fast response from your near by bakery or other online stores. Excellent service. Thank you a lot.

Thumbnail of user pranjald6
Canada
1 review
0 helpful votes
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June 8th, 2022

Ordered cake for my wife'a bday and came
Our broken. Worst customer service I dealt. Don't waste your money guys. There are different website we're people genuinely care about you as a customer

Products used:
Shame on winni

Service
Value
Shipping
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Thumbnail of user daniellac24
Florida
2 reviews
13 helpful votes
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April 27th, 2020

A wonderful service that helped me organize the best holiday for my sister. All guests were pleased with your sweets, so I will recommend you to my friends.

Thumbnail of user charlenec360
Canada
1 review
0 helpful votes
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February 24th, 2023
Verified purchase

I placed an order for a special someone, they have no clue as to what they are doing, just love to blame the busy rush timing, they can't get anything right. They will always miss your order and only deliver partial items. BEWARE, NEVER BUY FROM THEM, there are multiple companies that provide a better service at the fraction of their cost. Most of the reviews I have seen have the same problem, which makes me think that their positive reviews are all fake, probably done by their employees to boost their presence online. STAY AWAY FROM THEM, and even though it would be their mistake, they would take forever to refund money. I think they have trouble reading, they should get atleast Grade 1 education first to read/write before they run a business. Very disappointed.

Tip for consumers:
NEVER BUY FROM HERE, FIND SOMEONE ELSE WHO CAN DELIVER ON PROMISES

Products used:
Flowers, Chocolate, Card

Service
Value
Shipping
Returns
Quality
Thumbnail of user ajinkyad1
Singapore
1 review
1 helpful vote
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August 10th, 2022

Do no ever buy anything from Winni unless you want to spoil your special occasion. Their customer support team won't even respond to your queries and they will close tickets without resolution

Tip for consumers:
DO NOT BUY FROM WINNI ! Worst Customer Support Ever

Products used:
Cakes - But never buy any cakes from them. They get it from some local vendors who send you stale and rotten cakes

Service
Value
Shipping
Returns
Quality
Thumbnail of user jaih2
India
1 review
0 helpful votes
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December 21st, 2018

The website has a huge options to select from. Live customer support is excellent. Neel was really helpful with providing the details which were not easily visible on website. Great work.

Thumbnail of user sabyasachis
India
1 review
0 helpful votes
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December 18th, 2018

Was searching for a plum cake on line for my daughter.It is Madam SAKSHI helped and assisted me online chat and made my deal final. She not only interacted solefully but could conceived my need so meaningfully and beautifully that I never found any confusion and reached to my decision. Hope all customer get MS SAKSHI in all their chats.
S Sen Salt lake Kolkata.

Thumbnail of user akshayap
India
1 review
0 helpful votes
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May 8th, 2022

Ordee id **************. This people charge high, top of that 100 rupees for deliveey charge extra, but they dont deliver the cake on time. They claims 2hrs delivery and mine is already 6 hrs over and not yet delivered. Pathetic service.
Dont trust the company and get trapped. I would suggest you to findout a nearby cake shop around your friends area in google and call the cake shop and trf the money through phone pay. That local guy would happy to deliver if he gets something around 50 bucks extra. Still it will be cheaper than winni. Dont trust these people. They are blot for the online services.

Service
Value
Shipping
Returns
Quality
Thumbnail of user rajtilakr
India
1 review
0 helpful votes
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July 11th, 2019

I ordered a cake for my friend birthday. This was really awesome and delicious too. Feel like if any comes I would be happy to place an order from winni. Great service and overall it was fabulous..

Thumbnail of user jagadesans
India
1 review
0 helpful votes
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January 9th, 2019

It was really nice chatting with Sakshi, who made my day in understanding what is my requirement and did all that she can do. Great work and lovely customer experience

Thumbnail of user pichuuv
India
1 review
0 helpful votes
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October 5th, 2019

I cannot express how amazing it was to work with Bloomex. Our flowers turned to be far beyond our expectations. This company won't let you down. They are definitely professionals.

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From the business

Winni provides best cake delivery service across 480 cities of India. Choose Winni for flowers delivery, cake delivery for birthday, anniversary occasion and get same day delivery, midnight delivery, fixed time delivery options

Company Representative

Thumbnail of user winni
Winni G.
Cake Delivery Service in Bangalore
Typically does not respond to reviews
Send Flowers, Cakes, and Gifts Online Anywhere Anytime. Top-Rated online Florist India. We Deliver, On Time - Every Time! Amazing Combos Delightful and Pocket-Friendly. Shop Now. Gifts For Every Occasion. Easy & Safe Shopping. Same Day + Free Delivery. India Wide Fast Delivery. No Hidden / Extra Charges. Special Valentine Gifts. So, send flowers/cakes to your loved one anywhere in India in no time with Winni and surprise them now! Winni also specializes in "make it surprise - Online cake delivery in Bangalore, Chennai and around 550+ cities in India.

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