• Winni

Winni

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Overview

Winni has a rating of 2.5 stars from 1,832 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Winni most frequently mention customer care, next day, and order anything problems. Winni ranks 2nd among Bakery sites.

  • Service
    178
  • Value
    177
  • Shipping
    169
  • Returns
    147
  • Quality
    168

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
18
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How would you rate Winni?
Top Positive Review

“Winni -An online gift store delivering cakes, flowers and gifts as per the occasion from last 7 year”

Ankit S.
10/25/19

Winni, the best place for you to make every moment unique by adding some beautiful surprises in it. It has gifts like cakes, flowers, accessories, soft toys, etc. that can express every moment of your life. After serving in India for many years now, they have also moved to other countries. Some of the international places where you can get their delivery services are Australia, UK, USA, UAE, Canada, and many other countries. They assure you to provide their excellent service with 100% satisfactory guaranteed

Top Critical Review

“Pathetic service”

rohit d.
9/20/24

I ordered a product on the 16th, which showed a tentative delivery date of the 20th of September. When I checked on 20th, it is still saying waiting fulfilment. This is an extremely pathetic service. It was a birthday gift. Moreoever, when I speak to the WhatsApp customer care, it was not helpful and rude. Never order from here.

Reviews (1,832)

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Reviews that mention popular keywords

customer service (199) customer care (168) customer support (124) time delivery (71) order anything (24) birthday cake (38) delivery person (12)
Thumbnail of user romolacella
Italy
1 review
2 helpful votes
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February 22nd, 2023

Everything on the site looks so delicious and beautiful that I want to buy everything at once) Their cakes are the most delicious of all the cakes I have tasted.)

Service
Value
Shipping
Returns
Quality
Thumbnail of user adityad3
Florida
1 review
0 helpful votes
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January 14th, 2018

Excellent service by Shalini. Prompt replies. I totally love the service. I have so many questions but your staff (shalini) handled it with great excellence. I got all my doubts clear...

Thumbnail of user prabhatg
Hong Kong
1 review
0 helpful votes
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December 18th, 2018

Very good service. I would recommend to my friends and family members. Customer service is very prompt and ready to assist without excuses. Thanks a lot for making someone's bday special

Thumbnail of user swapanr1
Spain
1 review
0 helpful votes
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June 30th, 2018

From my personal experience, the live chat is extremely helpful... in my cae, the helper was Nandita... and she helped me to navigate the site without any problem. Thank you Nandita.

Thumbnail of user rakesht4
India
1 review
0 helpful votes
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June 13th, 2019

I have ordered cake and asked standard delivery, but just for confirmation I asked for the time of delivery and they deliver my order on time it was great services

Thumbnail of user adityar11
India
1 review
0 helpful votes
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May 10th, 2019

Great service as they always deliver on time.
Delivery person very professional and always checks prior to delivery.
Support staff exceptional as they always inquire the whereabouts.

Thumbnail of user abhin2
India
1 review
0 helpful votes
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December 29th, 2018

My sister is really very happy with the cake ordered with winning you made my day. Thanks a lot once again. I would prefer winni again and again. You made my sister happy on her birthday.

Thumbnail of user riyasats
India
1 review
0 helpful votes
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January 22nd, 2019

It was not that good as expected because I thought more than what I received. It was good as the product delivered was neat and clean in perfect condition.

Thumbnail of user syeds32
India
1 review
0 helpful votes
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December 29th, 2018

I like this app very much because they deal cake and flowed very fresh and wonderful on all over in India. I like it very much and loved it all. They deal services amazingly and agents are also good.

Thumbnail of user swatis32
India
1 review
0 helpful votes
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March 20th, 2019

It's nice to order with winni. I. and nice customer support also on time chat. I was trying to find something bin combo and found winni is Best to go with.

Thumbnail of user deepakb22
India
1 review
2 helpful votes
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May 1st, 2020

It was my first order from winni. The customer service was awesome. They helped me on every step on the site. The delivery of the product was also on time. Thank you winni..

Thumbnail of user anuradhat
India
1 review
0 helpful votes
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March 22nd, 2019

I have ordered cake for my brother's birthday on 21 March as there app showing same day delivery. However they didn't deliver after some many followers up. There customer service representatives are just robots they didn't reply after my query. Atleast I requested them to deliver my order on next day after birthday delivery boy went to deliver after 8 PM and when no one was expected that product and no one at home. I called that delivery boy he was shouting on me. I asked to provider bakery contact name but he did not provided and also disconnected my call. They are just cheaters who make fake promises to get money I think the core business of winni is make people fool and earn. Even they didn't refuse to refund my money according to them 52 hrs prior delivery came be refunded only. They only cheat people by making them fool and they are running there busing like that only because they know India has huge population if they will 1/ people make fool they will be rich.
I ordered from Lucknow

Thumbnail of user krunals6
India
1 review
0 helpful votes
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February 14th, 2023

I don't suggest to buy this website because they delivered next day parcel choose our time period, so don't buy this website choose another website for fast delivery

Thumbnail of user ajiteshp
India
1 review
1 helpful vote
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February 14th, 2020

Don't place any order to this group as they are unable to deliver and Moreover they are also not contactable always busy. Don't place your special days order

Thumbnail of user sandeepb7
India
1 review
0 helpful votes
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March 6th, 2018

I love it. Easy to. Everyone can use it. I recommend it for all people. You should try it. I bet you will like the product. Time to time delivery. Fast service

Thumbnail of user snehalm6
Germany
1 review
0 helpful votes
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May 9th, 2022
Verified purchase

This is 3rd class website ever. They are just focusing on their business not on the service. Is this presentation? The picture shown in the website is completely different than the delivered.

Products used:
Cake

Service
Value
Shipping
Returns
Quality
Thumbnail of user hemal5
India
1 review
0 helpful votes
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January 9th, 2019

Order will be delivered at right time.

Excellent service.
I'm loving it.
Hoping that my next order also will be also be delivered at correct time slot.

Gonna share with my friends about this.

Thumbnail of user skyek11
India
1 review
0 helpful votes
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November 5th, 2021

I've ordered from them twice. I had to pay online in advance both times. They don't take cash on delivery, since they won't be able to scam you if they do.
First time they delivered the flowers very late, after I harangued them on the live chat.
Second time, I ordered blue orchids from their site, only to be told after 2 HOURS of placing the order that orchids aren't in stock. Why list them as available on your website, then?!
I was on thr live chat for more than an HOUR to get them to send me a replacement. After about an hour or more, they finally agreed.
They lied to me that the replacement flowers will.be delivered today by 9 pm.

Its past 10 pm now, no flowers anywhere in sight, no call from them, no attempt at delivery, nothing.
I've sent them an email, sent them an SMS at their customer care sms number, been trying in vain to get someone on the live chat. Nothing. Nada.
Even when I had someon on live chat, they were non-responsive. And now, no one on live chat at all.
They've taken 600 rupees from me, refused to give me the flowers that I ordered, and aren't going to deliver the flowers they told.me they would send me as a replacement either. They don't give you a refund at all, so I can't even get my money back.

I will never order a single thing from these online scammers. I'd rather trust a Nigerian prince with my bank details than trust winni to deliver flowers they've taken money for!
From now on, I'm just going to order from florists who sell on Amazon Instead.

Tip for consumers:
Do not order from this site! Stay away from it! It is a financial scam!

Products used:
Paid for flowers that were never delivered.

Thumbnail of user sachinv8
Singapore
1 review
0 helpful votes
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January 2nd, 2019

I have order cake and what guest received is totally different one. It's very redicules thing and feeling ashamed when guest sent cake pic. Attached both the cake what we received and the order one

Thumbnail of user pritinandac
Massachusetts
1 review
0 helpful votes
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December 25th, 2018

I love the quick response and support provided by the team. Really appreciated as my work is accomplished and the behaviour of the team is very gentle

Thumbnail of user amritb2
India
1 review
0 helpful votes
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March 31st, 2018

This is a good site in the world for the Online servicing. You must enjoy through this site. Pls join this site & be enjoy with whole world. Its a very good service

Thumbnail of user vishalc21
India
1 review
0 helpful votes
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February 3rd, 2021

I ordered the cake to be delivered in midnight. Thanks to Winni because order is delivered well in time and the quality and design of the cake is just as per the expectations.

Tip for consumers:
Just go for it.Highly recommended

Products used:
Cakes and flowers

Service
Value
Shipping
Returns
Quality
Thumbnail of user prernas8
India
1 review
0 helpful votes
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May 6th, 2019

We had ordered chocolate cream gateaux cake, the taste was very nice. The icing on it was creamy & the sweetness of the cake was very tasty as per the expectation.

Thumbnail of user shivanih1
India
1 review
0 helpful votes
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March 29th, 2018

This was the first time I was ordering cake online. Thanks to the customer executive and amazing website which made ordering cake online fun and easy.

Thumbnail of user jiting1
India
1 review
0 helpful votes
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March 22nd, 2018

This is the best site i have gone across for this service.
There product and service is best.
On time service is what they are for and reasonable price.
All the best

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From the business

Winni provides best cake delivery service across 480 cities of India. Choose Winni for flowers delivery, cake delivery for birthday, anniversary occasion and get same day delivery, midnight delivery, fixed time delivery options

Company Representative

Thumbnail of user winni
Winni G.
Cake Delivery Service in Bangalore
Typically does not respond to reviews
Send Flowers, Cakes, and Gifts Online Anywhere Anytime. Top-Rated online Florist India. We Deliver, On Time - Every Time! Amazing Combos Delightful and Pocket-Friendly. Shop Now. Gifts For Every Occasion. Easy & Safe Shopping. Same Day + Free Delivery. India Wide Fast Delivery. No Hidden / Extra Charges. Special Valentine Gifts. So, send flowers/cakes to your loved one anywhere in India in no time with Winni and surprise them now! Winni also specializes in "make it surprise - Online cake delivery in Bangalore, Chennai and around 550+ cities in India.

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