Winni has a rating of 2.5 stars from 1,832 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Winni most frequently mention customer care, next day, and order anything problems. Winni ranks 2nd among Bakery sites.
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Winni, the best place for you to make every moment unique by adding some beautiful surprises in it. It has gifts like cakes, flowers, accessories, soft toys, etc. that can express every moment of your life. After serving in India for many years now, they have also moved to other countries. Some of the international places where you can get their delivery services are Australia, UK, USA, UAE, Canada, and many other countries. They assure you to provide their excellent service with 100% satisfactory guaranteed
I ordered a product on the 16th, which showed a tentative delivery date of the 20th of September. When I checked on 20th, it is still saying waiting fulfilment. This is an extremely pathetic service. It was a birthday gift. Moreoever, when I speak to the WhatsApp customer care, it was not helpful and rude. Never order from here.
MIDNIGHT DELIVERY
I ordered with winni on Valentines day for 13th February midnight delivery on the occasion of valentine's day. The order was not delivered and call centre said they would deliver on 14th February, which was not done either. On subsequent call, the agent said there is a disclaimer for this as well, saying it may not be delivered at midnight. (It was clearly not there like it appears for Standard delivery).
What is the point of paying extra if there is no guarentee? My advice - Please dont choose them for special occassions.
Tip for consumers:
Dont trust winni
Products used:
NOT delivered
Today I placed one ordere on Winni first time and I contacted Winni chat team regarding some queries. Winni chat team helped me a lot and provide me discount coupon. Let see about the product.
Hi, I had booked an order on 14th Feb'20.
While booking the time slots were given basis on which I paid the complete amount online. The order was supposed to get deliver btw 10 to 2pm, I had given office address to deliver the product. Until 4 pm there was no response, I tried calling the customer support number which is given on the website, unfortunately the given number is invalid, no reply from Chat team, email on customer support ( *******@winni.in)
I waited for the whole day, these people not only spoiled my day gave me such a pathetic experience which I'll remember through out my life.
The courier boy went to deliver the product at 12 midnight where the office was closed, it's delayed by 12 hours.
Now I got email stating that the product will get deliver today ( order booked for 14th Feb and delivery sent on 15th Feb.
I asked for refund for this even the delivery boy said they cannot refund, do whatever I want to do... Such a rude response.
Do go for this guy's, u'll experience the worst services.
One of the things that I would like to discuss is that the cake was delivered in a given time and it was prepared fresh, which is a great quality of a company. Thanks radhika
Customer support was really good...
Anju was really helpful in amending my order. She helped me a lot regarding my order by listening patiently and was giving proper answers with proper updates.
Not so good... I had requested to put special message on cake but that was missing... delivery was on time but expecatation of getting delicious taste was not matched...
The cake delivered was unfresh or stale. Poor service. Not recommend to anyone. Not expected during bday bashes or events. Felt embarrased among family members.
Thank you so much winni for a delicious cake. Specially thanks to ms. Meenakshi mam who help me to clear all my doubts. Thank you so much. Have a good day
Perfect timing. I searched in online bakery delivery service in banglore. I found this site. Ankita helped me to find the cake also. Good team. Nice service
Winni provide really great service and all team is very helpful and polite. They made my day special and rememberable as well as provide fresh cake and flowers.
Very good services by winni. They delivered cake n flowers for my daughter's bday. Cake was very tasty and flowers delivered were fresh. I will use winni again...
A Gift is a bundle of emotions and team behind winni knows it very well. Thanks for great support from Niharika Sharma for a continuous assistance and All the best for winni team.
Shalini helped me in booking a cake and resolved all my queries. She provided me all the necessary details and made it easier for me to find a perfect cake for my friend.
Thanks a lot :D
I had a chat with Miss Nandita and placed order. She helped a lot to place it. Thank you Sakshi for helping. Good job and well done. Keep it up. Looking forward to order again. Thnku so much winnie.
They provide amazing service and Kayra helped me alot in my order. I entered the wrong date by mistake and was panicking but my issue was resolved in a few seconds.
Worst people. They just take money and dontd deliver... They are just tell you about the terms and conditions when you call back about their refund policies...
Good. I like it. It was nice. Lot of flowers. Reasonable price too. Delivery in many places. Was impressed. Beautiful flowers. Colorful and nice. Also smell nice.
I ordered a flower bouquet which never delivered on the day promised and the customer service didn't bother to respond to the concern. Never ever use them. Atleast I will never will
Tip for consumers:
Please never use their service..atleast I will never will
Products used:
Flower bouquet
Winni is giving very good service i have order a cake i received cake on same time and its the same which i have order and thanks to radhika for suggesting this
I place the order for my friend she like the flowers very much fresh flowers delivery by winni this is my 2nd order I am a very happy and winni team very helpful service
Winni you cheaters you guys hav spoiled the brthay of my brother badly. Worse xperence had you guys are the worse people we ever spoke to. You seniors Jr's nobody knows how to talk thay we're talking to me as if they are ding charrtto me by sending the order. Nobody knows abou the order where it is when will it b delivered. Nobody knows how to talk all they are lookin for is money and more money so if you are not paying more your order wll be dumped. I am just shocked after hearing all *******@winni plz don cheat ppl.
Like
The Customer service staff Meenakshi
Was very cool in answering all my queries regarding the cake delivery. I loved her service.
Good Customer service
Winni provides best cake delivery service across 480 cities of India. Choose Winni for flowers delivery, cake delivery for birthday, anniversary occasion and get same day delivery, midnight delivery, fixed time delivery options