• Winni

Winni

Write a Review

Overview

Winni has a rating of 2.5 stars from 1,832 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Winni most frequently mention customer care, next day, and order anything problems. Winni ranks 2nd among Bakery sites.

  • Service
    178
  • Value
    177
  • Shipping
    169
  • Returns
    147
  • Quality
    168

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
18
300
See all photos
How would you rate Winni?
Top Positive Review

“Winni -An online gift store delivering cakes, flowers and gifts as per the occasion from last 7 year”

Ankit S.
10/25/19

Winni, the best place for you to make every moment unique by adding some beautiful surprises in it. It has gifts like cakes, flowers, accessories, soft toys, etc. that can express every moment of your life. After serving in India for many years now, they have also moved to other countries. Some of the international places where you can get their delivery services are Australia, UK, USA, UAE, Canada, and many other countries. They assure you to provide their excellent service with 100% satisfactory guaranteed

Top Critical Review

“Pathetic service”

rohit d.
9/20/24

I ordered a product on the 16th, which showed a tentative delivery date of the 20th of September. When I checked on 20th, it is still saying waiting fulfilment. This is an extremely pathetic service. It was a birthday gift. Moreoever, when I speak to the WhatsApp customer care, it was not helpful and rude. Never order from here.

Reviews (1,832)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (199) customer care (168) customer support (124) time delivery (71) order anything (24) birthday cake (38) delivery person (12)
Thumbnail of user sureshk34
Oman
1 review
0 helpful votes
  • Send Message
February 15th, 2019

I had ordered for flowers to be delivered in Calicut, which was delivered on time -- the quality of the flowers was very good

The chat line updated me with the delivery
Special mention to NIKHITA for the support rendered

Thumbnail of user ushad1
India
1 review
0 helpful votes
  • Send Message
December 21st, 2018

I really like winni app. Its home delivery services are very convinient. Welll done winni and one of agent name sakshi assisted me very nicely. And quickly

Thumbnail of user vishals88
India
1 review
2 helpful votes
  • Send Message
January 9th, 2021

Cake was very yummy thanks to Simran ma'am, assisted me very quickly, very nice app and deliver the order on time and quality was very good. Thanks alot simran mam for your cooperation.

Service
Value
Shipping
Returns
Quality
Thumbnail of user pallavic2
Netherlands
1 review
0 helpful votes
  • Send Message
May 14th, 2018

Never delievered a cake,
Not even refund my money.
NO response on any of the customer service,
Some Customer service employees are like MISS SHALINI and MISS PRIYA - The Great frauders working with FRAUD company.

Thumbnail of user premag
France
1 review
0 helpful votes
  • Send Message
May 24th, 2019

Thanku niharika I got some meat here and there, and some of you would understand how difficult and frustrating it is to find a right sports bra that would fit nicely and is comfortable. I got couple sports bra from popular brands and they always ended up being really tight on my chest and shoulder, and I thought that was what sports bra supposed to be so that it can hold my chest from moving aggresively while exercising. I was never able to have it on for longer than a couple hours and it was so uncomfortable.

I was actually a bit skeptical about it this time as well. But I've been going to the gym more frequently lately and definitely needed a sports bra for cardio exercises. I did not want to try ones at the store because they were all ugly with too many strings on the back or just did not fit well. I did some research, read many reviews, then compared the prices, and yay, this is what I got in the end!

I immediately tried each one of them and they all fit perfectly well. I didn't struggle to put them on or to take them out, and they were so soft and comfortable around my breast. It wasn't too tight, but was enough to cover my entire breast and to hold them firmly even when I was running.

Thumbnail of user shivalibav
India
1 review
0 helpful votes
  • Send Message
September 26th, 2019

I have order a cake for one occasion but i cant full all the filed then one customer service call me and help to fullfiled all the fileds and i successfully oder the cake and the cake was so yummy

Thumbnail of user sanjeevk11
India
1 review
0 helpful votes
  • Send Message
March 20th, 2018

Good interation and resolution provided in short time. Need more improvement in delivery service i got some issue in the delivery service but but executive provide the rrsolution in short time

Thumbnail of user palanik1
AE
1 review
0 helpful votes
  • Send Message
January 28th, 2021

Website showed one thing and received the delivered something else and they are not taking any action

Tip for consumers:
they have to ensure to give what they are showing in the online also have to accept the mistake

Products used:
Flower bouquet

Thumbnail of user keyurp12
Australia
1 review
0 helpful votes
  • Send Message
February 13th, 2021
Verified purchase

I've paid ₹399 just to get item delivered on time. Not only they failed to do so but nobody care to reply my massages.

Service
Value
Shipping
Thumbnail of user sanjayjain2707
India
1 review
0 helpful votes
  • Send Message
July 29th, 2023

DO NOT ORDER FROM WINNI

I ordered the cake and mug for birthday. My order number was **************. The delivery time was 9 Am to 3 PM. I asked the status of the order at 3.29 PM and has been confirmed by the executive that due to the rain the order has been delayed. However, at that time there was no rain. The rain stopped as around 2 PM. I called again at 5 PM and the executive who picked the call was talking very rudely and the behavior was very unprofessional. He said we are taking the complaint and by ordering I m not doing any favor to him. He disconnected the call. After that I have tried to call again and did more than 200 calls, but the moment I called the call got disconnected that means I have been blocked.

This is the service of WINNI when a client calls to know the status you people blocked him. I called again from different number then it has been picked by ROHIT SHARMA. He was also not worried that the client does not receive the order and repeated the same line " due to rain the order got delayed". This is amazing the rain stopped at 2 and at around 6 PM they are saying the same. When I asked to talk to the manager he said there is no manager. He said sorry and I can do what ever I wanted to do.

I am going to the consumer court for the harassment and will ask for the compensation

Products used:
CAKE and MUG

Service
Value
Shipping
Returns
Quality
Thumbnail of user deepikag9
India
1 review
0 helpful votes
  • Send Message
May 6th, 2019

Really appreciate services provided by Winni. In
I got best quality products from Winni.in whatever productsci have ordered...
Thank you so oooo much...

Thumbnail of user navyad
India
1 review
0 helpful votes
  • Send Message
December 17th, 2020

Great support team, they are really fast and alwaya happy to help us, i usually ordered from this app, nice service with good staff shivi has soft spoken

Thumbnail of user pawans31
India
1 review
0 helpful votes
  • Send Message
November 13th, 2020

Believe me winni is worth One star. Now experience goes like this.

Although I had been using Winni services for over 3 years. But this time I had 360° Terrible experience.

Few nuggets are below:

Occassion Diwali - 14 Nov 20 much awaited festival of year.

Order date - 11 Nov 20 at 1 pm

Assured Delivery date shown - 14 Nov

On 11 Nov at 8Pm they updated via email to me as order out for delivery. I was very elated to know this.

But order not delivered till 13 Nov 11AM.

Contacted customer service but it was Terrible care given. They have no update where is my order? Why getting delayed?

Checked POD Myself - It shows packet originated from Chandigarh, sent to delhi, then Gurgaon, and lying there. Screenshot attached here with.

Written mail to director Chander Pal but

No response yet and they have No escalation matrix.

No genuine resolution, purely harrasment to customer on this occasion of Diwali.

Very bad experience overall guys don't use their services, it's a gang of unprofessional people.

Thumbnail of user shriyab
India
1 review
0 helpful votes
  • Send Message
December 29th, 2018

Thank you so much!
Receiver loved it. Cake was awesome.
The customer care and chat service is also very good and helpful.
I'm amazed

Thumbnail of user swadeshs1
India
1 review
0 helpful votes
  • Send Message
December 26th, 2018

Bad quality cake I received.
No on time delivery even they took extra money for selection of time.
Not proper response from after telling my problem.

Thumbnail of user sunilk45
India
1 review
0 helpful votes
  • Send Message
April 18th, 2019

Have done good job and very fast service. Also cake was very tasty. I recommend use one time this app after that you are become regular user

Thumbnail of user pragatik
RU
1 review
0 helpful votes
  • Send Message
May 6th, 2019

Hi this is noor i have a great experience with the winni.in they delivered my order on time and the cake was also good

Thumbnail of user sagrikaj
India
1 review
0 helpful votes
  • Send Message
April 18th, 2019

The cake tasted very bad also it was not mentioned it is from. Which bakery. Flowers were good but overall experience 1 out of 5.

Thumbnail of user shimput
India
1 review
0 helpful votes
  • Send Message
April 8th, 2019

This is amazing app... all the products are good. Easy to use and delivery on time. I am so happy after receiving the order

Thumbnail of user amullyas
India
1 review
0 helpful votes
  • Send Message
July 14th, 2018

Its great to know that you have people who can make your absence into presence like the assistance and the delivery request as per my timing,.

Thumbnail of user sandeeps69
India
1 review
0 helpful votes
  • Send Message
September 26th, 2019

Great app. Product was same displayed. Order delivered within the time limit. I would recommend it over other gift delivery apps which I have used.

Thumbnail of user arvindk24
India
1 review
0 helpful votes
  • Send Message
September 17th, 2019

Great app. Product was same displayed. Order delivered within time limit. I would recommend it over other gift delivery apps which i have used..

Thumbnail of user shanthoshy
India
1 review
0 helpful votes
  • Send Message
September 28th, 2019

I would like to say this kind of customer service and supports are very kindly and responsibilities action that what we asked.
Thank you. Trisha...

Thumbnail of user radhikac1
Italy
1 review
0 helpful votes
  • Send Message
March 8th, 2018

Have a ordered a cake. And got great assistance from Rashmi.
Now I just hope it reaches on time is of the best quality..

Thumbnail of user rajr38
India
1 review
0 helpful votes
  • Send Message
October 25th, 2019

Had a few doubts regarding a Cake. Angelina Fernandes was of so much help listening and got me what i wanted exactly. Thank You

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Winni provides best cake delivery service across 480 cities of India. Choose Winni for flowers delivery, cake delivery for birthday, anniversary occasion and get same day delivery, midnight delivery, fixed time delivery options

Company Representative

Thumbnail of user winni
Winni G.
Cake Delivery Service in Bangalore
Typically does not respond to reviews
Send Flowers, Cakes, and Gifts Online Anywhere Anytime. Top-Rated online Florist India. We Deliver, On Time - Every Time! Amazing Combos Delightful and Pocket-Friendly. Shop Now. Gifts For Every Occasion. Easy & Safe Shopping. Same Day + Free Delivery. India Wide Fast Delivery. No Hidden / Extra Charges. Special Valentine Gifts. So, send flowers/cakes to your loved one anywhere in India in no time with Winni and surprise them now! Winni also specializes in "make it surprise - Online cake delivery in Bangalore, Chennai and around 550+ cities in India.

How do I know I can trust these reviews about Winni?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Winni?