• Winni

Winni

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Overview

Winni has a rating of 2.5 stars from 1,832 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Winni most frequently mention customer care, next day, and order anything problems. Winni ranks 2nd among Bakery sites.

  • Service
    178
  • Value
    177
  • Shipping
    169
  • Returns
    147
  • Quality
    168

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Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
18
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How would you rate Winni?
Top Positive Review

“Winni -An online gift store delivering cakes, flowers and gifts as per the occasion from last 7 year”

Ankit S.
10/25/19

Winni, the best place for you to make every moment unique by adding some beautiful surprises in it. It has gifts like cakes, flowers, accessories, soft toys, etc. that can express every moment of your life. After serving in India for many years now, they have also moved to other countries. Some of the international places where you can get their delivery services are Australia, UK, USA, UAE, Canada, and many other countries. They assure you to provide their excellent service with 100% satisfactory guaranteed

Top Critical Review

“Pathetic service”

rohit d.
9/20/24

I ordered a product on the 16th, which showed a tentative delivery date of the 20th of September. When I checked on 20th, it is still saying waiting fulfilment. This is an extremely pathetic service. It was a birthday gift. Moreoever, when I speak to the WhatsApp customer care, it was not helpful and rude. Never order from here.

Reviews (1,832)

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Reviews that mention popular keywords

customer service (199) customer care (168) customer support (124) time delivery (71) order anything (24) birthday cake (38) delivery person (12)
Thumbnail of user kalpesht2
Australia
2 reviews
0 helpful votes
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May 8th, 2022

I pay online and winni send me a confirmation and order no and pass 2 days but not diliver and contact no is also not working and I send 3 emails but not reply so please be careful with this company may be you guys are losing your money

Thumbnail of user sanjayk115
India
1 review
0 helpful votes
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December 27th, 2020

Good taste and hygine products. I'll keep ordering from Winni. Very nice service provided by Simran ma'am awesome experience thank you Winni, Simran is so supportive thanks for helping! Used Winni for the first time and I'm totally satisfied with the service they provided :)

Thumbnail of user albuthj
India
1 review
2 helpful votes
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August 2nd, 2020

Ordering on winni was a horrible experience. I had ordered a birthday cake to surprise my friend. Even before I ordered I checked with them if they would deliver the same day. The first rep assured me he would. After ordering I called again to check again and the second rep said yes. I paid 299 rupees extra to have the cake delivered between 6 and 7 pm. When it did not arrive by 7 when I called they said they will deliver only the next day. And they won't give me a refund. I tried reaching winni again and they kept disconnecting the call. The last rep who answered was Alkush his ID# winni******* Alkush

Thumbnail of user ashutoshs14
India
1 review
0 helpful votes
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August 25th, 2019

Customer care executive Kayra assisted regarding coupons and all in a very nice way. Overall cake was also delivered in a good condition, except the delivery got delayed by 1.5 hrs.
Aggregately, a very nice experience! Recipient also satisfied!

Thumbnail of user malayg
India
1 review
0 helpful votes
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February 15th, 2021

Worst service. I ordered a gift for a particular day and even they charges Rs 200 extra for the delivery on that special day. They didn't deliver that day even they didn't refund the amount. Please be away from this website to enjoy your special day. They are simply cheater.

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Thumbnail of user sudhap3
India
1 review
0 helpful votes
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April 28th, 2019

Great services provided by seema. I really satisfied with services and she gave quick responses of my queries. I really appreciate customer services provided by Winni.in because I feel that they treated their customers as their first priority. I share my great experience with Winni with my friends and colleagues.

Thumbnail of user ramk54
Netherlands
1 review
0 helpful votes
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May 9th, 2019

Thank u Niharikha, responded very well and got the changes done for my order. And winni could change the deliver date of my order on Mothers Day which is a happy thing. My mother will be so happy by seeing the gift on Mothers Day. Thank u Winni.

Thumbnail of user swatim10
Germany
1 review
0 helpful votes
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January 22nd, 2019

I am really thankful to Sakshi from support team. She helped me promptly that's why I was able to book the cake as per my requirements. Kudos to her. She was able to solve the issues very quickly. Really a big thanks to her.

Thumbnail of user shalinit1
India
1 review
0 helpful votes
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September 18th, 2018

Great assistance by Shalini! And nice experience with winni. Firstly i thought that you guys gonna make this complain hactic by giving long procedure. But the orocedure is very short and the complaint resolve efficiently. Because of help of SHALINI.

Thumbnail of user dorapallis
India
1 review
0 helpful votes
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April 7th, 2019

Thanks to Niharika Sharma. You are awesome and your communication skills is too good. I will be the regular customer if a person like Niharika Sharma will work.
Thanks to Winni for your awesome service.

Thumbnail of user nehav5
India
1 review
0 helpful votes
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November 9th, 2017

I ordered a pineapple cake alongwith a dairy milk silk chocolate. The cake was okay but the worst part is the chocolate was not delivered! I paid for the chocolate and yet it was not delivered. I have complained to their customer service so many times but all they say is they are trying to resolve the issue! Never using them again.

Thumbnail of user archanam8
India
1 review
0 helpful votes
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June 21st, 2019

I have placed an order for Father's Day, which was on 15th June and am yet to receive the status of the undelivered order even on the 22nd June, a week after it was placed.
Repeated mails and calls since the last few days but no status of the undelivered order or refund of my money. Do not order from this site and get your money blocked.

Thumbnail of user mitleshk
India
1 review
0 helpful votes
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November 29th, 2020

I ordered some flower bouquet and cake to my friend from Winni. Delivery is done on time and product is very good. Customer care executive Mohit is help me deliver the product to my friend thanks Winni

Thumbnail of user marshallp39
France
1 review
2 helpful votes
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October 9th, 2019

It is helpful in this fast world with great facility as i had ordered birthday cake and choosen the midnight delivery. Definitely recommended to others. And was Yummy cake and great service and timely delivery. Busy schedule, limited time and not waiting to miss love one birthday, so i got suggestion from my collegue to order from this website. Great Service!

Thumbnail of user simmir
India
1 review
0 helpful votes
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January 14th, 2018

Couldn't have asked for a better service from winni. In. And thanks for delivery on time I have ordered from winni.in the service is so fast. The best thing about ordering from winni. In unbeatable service & cake quality..

Thumbnail of user adarshg2
India
1 review
1 helpful vote
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January 5th, 2019

I placed the order after having a confirm discussion with mr. Akash(your executive)that i will get the delivery after 11:45pm and will try for sharp 12 at night, same thing i requested in my msg while placing the order. After all these things a got the shock when i saw the delivery guy at 11pm at door step. I Will never recommend this site to anyone.

Thumbnail of user golus
California
1 review
0 helpful votes
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June 22nd, 2019

Love the customer service part and the options for making payment, either you are out of india or residing in india. The service provided, remarkable. Thank you guys. You people are doing the best. Wishing you more success and business, keep up the service level.
And yes. The cakes. Worth the money. Thank you. Have used thrice your service, and everytime I didnt find any change in the service level. Keep it up.

Thumbnail of user tejaswinik
India
1 review
2 helpful votes
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August 12th, 2020

Shilpa helped me to update my order which is a fruit cake where I forgot to choose eggless option. Immediately I contact support team via chat Shilpa processed my order to eggless cake. Much Appreciated. Thanks

Thumbnail of user srilekhab
India
1 review
0 helpful votes
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May 7th, 2019

Yummy and tasty food... ontime delivery. Perfect taste. Wonderfull cake design. Dairy milk chocolate taste is good... nothing needs to be improved. Perfect delivery. Thanks for delivery the cake
In ontime

Thumbnail of user arvinda4
India
1 review
0 helpful votes
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July 3rd, 2018

What some of the biggies like FlipKart and Jabong and the rest should learn from people here at Winni. The lady spend an hour sorting my issues faced online for a flower delivery, all the way from delivery time setting till issues with payment processing and she was extremely helpful and understanding throughout the process to ensure that my issues were solved. AMAZING...

Thumbnail of user bhavyak2
India
1 review
0 helpful votes
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June 26th, 2018

Soooo good! Thats what my father said after tasting the cake on Father's Day. I have ordered the pineapple cake. The cake frosting was not a very heavy buttercream. The texture of the cake was light and airy and the pineapple chunks were like cherry on the top.

Thumbnail of user sukanyad
India
1 review
0 helpful votes
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October 4th, 2020

Excellent support from anju, Eagerly awaiting for delivery of the same.
I have a huge respect towards Winni two times i ordered cake to surprise my frnds.
My frnds are surprsied and very happy,
On time delivery,
Thank you Winni you make me and my frnds happy.
I will share u the some photos

Tip for consumers:
Winni is a helpfull please do suppourt them.

Products used:
cakes ordered with chocalates flowers and teddy bear two times.

Service
Value
Shipping
Returns
Quality
Thumbnail of user varunj3
India
1 review
0 helpful votes
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June 20th, 2018

Very Good service. I really appreciate your help and good job. Your service product whatever you deliver very good in quality. Goods are good in condition or fully proof in cover. No any damage or happening with the product. Like your service very good quality. Nice experience and good quality special thanks to suhani.

Thumbnail of user joyalrohanp
AE
1 review
0 helpful votes
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February 15th, 2022
Verified purchase

Hopeless Service….
I would not recommend anyone to buy anything from Winni, they are not worth for 1star, if I had a option to give below 1 star I would have done that.
I ordered valentine's gift to my wife and paid extra to amount to deliver 14/02 with delivery slot 10am to 2pm, they didn't deliver on time, I tried to send email, what's app, tried to contact helpline, there is no response from any of these
And the delivery person comes next day 15/02 11am and when my wife asked him to cancel the order they told they can't do it and they can't refund the amount also
It's like once you take the money, you are not bothered..

Thumbnail of user princea30
India
1 review
1 helpful vote
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March 15th, 2019

I was so fed up the cake doesn't not taste good I literally had dbt whether it's red velvet cake and the red bouquet tat was so horrible it was dried the roses were not at fresh. It's not worth fr the money

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From the business

Winni provides best cake delivery service across 480 cities of India. Choose Winni for flowers delivery, cake delivery for birthday, anniversary occasion and get same day delivery, midnight delivery, fixed time delivery options

Company Representative

Thumbnail of user winni
Winni G.
Cake Delivery Service in Bangalore
Typically does not respond to reviews
Send Flowers, Cakes, and Gifts Online Anywhere Anytime. Top-Rated online Florist India. We Deliver, On Time - Every Time! Amazing Combos Delightful and Pocket-Friendly. Shop Now. Gifts For Every Occasion. Easy & Safe Shopping. Same Day + Free Delivery. India Wide Fast Delivery. No Hidden / Extra Charges. Special Valentine Gifts. So, send flowers/cakes to your loved one anywhere in India in no time with Winni and surprise them now! Winni also specializes in "make it surprise - Online cake delivery in Bangalore, Chennai and around 550+ cities in India.

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