• Winni

Winni

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Overview

Winni has a rating of 2.5 stars from 1,832 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Winni most frequently mention customer care, next day, and order anything problems. Winni ranks 2nd among Bakery sites.

  • Service
    178
  • Value
    177
  • Shipping
    169
  • Returns
    147
  • Quality
    168

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
18
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How would you rate Winni?
Top Positive Review

“Winni -An online gift store delivering cakes, flowers and gifts as per the occasion from last 7 year”

Ankit S.
10/25/19

Winni, the best place for you to make every moment unique by adding some beautiful surprises in it. It has gifts like cakes, flowers, accessories, soft toys, etc. that can express every moment of your life. After serving in India for many years now, they have also moved to other countries. Some of the international places where you can get their delivery services are Australia, UK, USA, UAE, Canada, and many other countries. They assure you to provide their excellent service with 100% satisfactory guaranteed

Top Critical Review

“Pathetic service”

rohit d.
9/20/24

I ordered a product on the 16th, which showed a tentative delivery date of the 20th of September. When I checked on 20th, it is still saying waiting fulfilment. This is an extremely pathetic service. It was a birthday gift. Moreoever, when I speak to the WhatsApp customer care, it was not helpful and rude. Never order from here.

Reviews (1,832)

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Reviews that mention popular keywords

customer service (199) customer care (168) customer support (124) time delivery (71) order anything (24) birthday cake (38) delivery person (12)
Thumbnail of user mels208
Qatar
1 review
0 helpful votes
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February 14th, 2021

MIDNIGHT DELIVERY

I ordered with winni on Valentines day for 13th February midnight delivery on the occasion of valentine's day. The order was not delivered and call centre said they would deliver on 14th February, which was not done either. On subsequent call, the agent said there is a disclaimer for this as well, saying it may not be delivered at midnight. (It was clearly not there like it appears for Standard delivery).

What is the point of paying extra if there is no guarentee? My advice - Please dont choose them for special occassions.

Tip for consumers:
Dont trust winni

Products used:
NOT delivered

Service
Value
Shipping
Quality
Thumbnail of user nikitat14
GB
1 review
0 helpful votes
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May 6th, 2019

Today I placed one ordere on Winni first time and I contacted Winni chat team regarding some queries. Winni chat team helped me a lot and provide me discount coupon. Let see about the product.

Thumbnail of user clementp7
India
1 review
1 helpful vote
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February 14th, 2020

Hi, I had booked an order on 14th Feb'20.
While booking the time slots were given basis on which I paid the complete amount online. The order was supposed to get deliver btw 10 to 2pm, I had given office address to deliver the product. Until 4 pm there was no response, I tried calling the customer support number which is given on the website, unfortunately the given number is invalid, no reply from Chat team, email on customer support ( *******@winni.in)

I waited for the whole day, these people not only spoiled my day gave me such a pathetic experience which I'll remember through out my life.

The courier boy went to deliver the product at 12 midnight where the office was closed, it's delayed by 12 hours.

Now I got email stating that the product will get deliver today ( order booked for 14th Feb and delivery sent on 15th Feb.

I asked for refund for this even the delivery boy said they cannot refund, do whatever I want to do... Such a rude response.

Do go for this guy's, u'll experience the worst services.

Service
Value
Shipping
Thumbnail of user mukeshk40
India
1 review
0 helpful votes
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May 1st, 2020

One of the things that I would like to discuss is that the cake was delivered in a given time and it was prepared fresh, which is a great quality of a company. Thanks radhika

Thumbnail of user kairag
India
1 review
0 helpful votes
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December 30th, 2018

I like it winni very much l. I have go through this app for my lifetime order for cakes and flowers and their service are very fast and appreciative. Loved it alot

Thumbnail of user ruthup
India
1 review
0 helpful votes
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November 22nd, 2019

Customer support was really good...
Anju was really helpful in amending my order. She helped me a lot regarding my order by listening patiently and was giving proper answers with proper updates.

Thumbnail of user ankits57
France
1 review
0 helpful votes
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May 31st, 2019

I will place the order from winni to shimlafor my sister and the order will delivered on time Yummy cake, great service and timely delivery! Busy schedule, limited time

Thumbnail of user vibhavas
India
1 review
0 helpful votes
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April 30th, 2019

Not so good... I had requested to put special message on cake but that was missing... delivery was on time but expecatation of getting delicious taste was not matched...

Thumbnail of user hanutt
India
1 review
0 helpful votes
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April 26th, 2019

The cake delivered was unfresh or stale. Poor service. Not recommend to anyone. Not expected during bday bashes or events. Felt embarrased among family members.

Thumbnail of user ruchip8
India
1 review
0 helpful votes
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July 28th, 2020

Thank you so much winni for a delicious cake. Specially thanks to ms. Meenakshi mam who help me to clear all my doubts. Thank you so much. Have a good day

Thumbnail of user gopik9
France
1 review
2 helpful votes
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October 21st, 2019

Perfect timing. I searched in online bakery delivery service in banglore. I found this site. Ankita helped me to find the cake also. Good team. Nice service

Thumbnail of user poojas59
India
1 review
0 helpful votes
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December 16th, 2018

Winni provide really great service and all team is very helpful and polite. They made my day special and rememberable as well as provide fresh cake and flowers.

Thumbnail of user lakshmin8
India
1 review
0 helpful votes
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March 28th, 2019

Very good services by winni. They delivered cake n flowers for my daughter's bday. Cake was very tasty and flowers delivered were fresh. I will use winni again...

Thumbnail of user vikramv6
India
1 review
0 helpful votes
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December 27th, 2018

A Gift is a bundle of emotions and team behind winni knows it very well. Thanks for great support from Niharika Sharma for a continuous assistance and All the best for winni team.

Thumbnail of user geetikac1
India
1 review
0 helpful votes
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August 22nd, 2018

Shalini helped me in booking a cake and resolved all my queries. She provided me all the necessary details and made it easier for me to find a perfect cake for my friend.
Thanks a lot :D

Thumbnail of user mohitb15
India
1 review
0 helpful votes
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December 8th, 2018

I had a chat with Miss Nandita and placed order. She helped a lot to place it. Thank you Sakshi for helping. Good job and well done. Keep it up. Looking forward to order again. Thnku so much winnie.

Thumbnail of user gurseeratk
India
1 review
0 helpful votes
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September 22nd, 2019

They provide amazing service and Kayra helped me alot in my order. I entered the wrong date by mistake and was panicking but my issue was resolved in a few seconds.

Thumbnail of user madhukarb1
India
1 review
0 helpful votes
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December 26th, 2018

Worst people. They just take money and dontd deliver... They are just tell you about the terms and conditions when you call back about their refund policies...

Thumbnail of user anujj1
Utah
1 review
0 helpful votes
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March 9th, 2018

Good. I like it. It was nice. Lot of flowers. Reasonable price too. Delivery in many places. Was impressed. Beautiful flowers. Colorful and nice. Also smell nice.

Thumbnail of user sirishac
India
1 review
0 helpful votes
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September 14th, 2018

Service is good by Shalini. Products are looking good. Waiting to feel the experience. Affordable Rates only. Shalini has given good service. Answering to all questions politely

Thumbnail of user priyabratad1
Singapore
1 review
0 helpful votes
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October 28th, 2021

I ordered a flower bouquet which never delivered on the day promised and the customer service didn't bother to respond to the concern. Never ever use them. Atleast I will never will

Tip for consumers:
Please never use their service..atleast I will never will

Products used:
Flower bouquet

Service
Value
Shipping
Returns
Thumbnail of user aruhit
India
1 review
0 helpful votes
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April 19th, 2020

Winni is giving very good service i have order a cake i received cake on same time and its the same which i have order and thanks to radhika for suggesting this

Thumbnail of user raja16
India
1 review
0 helpful votes
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December 29th, 2018

I place the order for my friend she like the flowers very much fresh flowers delivery by winni this is my 2nd order I am a very happy and winni team very helpful service

Thumbnail of user priyac12
India
1 review
1 helpful vote
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October 28th, 2018

Winni you cheaters you guys hav spoiled the brthay of my brother badly. Worse xperence had you guys are the worse people we ever spoke to. You seniors Jr's nobody knows how to talk thay we're talking to me as if they are ding charrtto me by sending the order. Nobody knows abou the order where it is when will it b delivered. Nobody knows how to talk all they are lookin for is money and more money so if you are not paying more your order wll be dumped. I am just shocked after hearing all *******@winni plz don cheat ppl.
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Thumbnail of user sushmithas2
India
1 review
0 helpful votes
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July 28th, 2020

The Customer service staff Meenakshi
Was very cool in answering all my queries regarding the cake delivery. I loved her service.
Good Customer service

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From the business

Winni provides best cake delivery service across 480 cities of India. Choose Winni for flowers delivery, cake delivery for birthday, anniversary occasion and get same day delivery, midnight delivery, fixed time delivery options

Company Representative

Thumbnail of user winni
Winni G.
Cake Delivery Service in Bangalore
Typically does not respond to reviews
Send Flowers, Cakes, and Gifts Online Anywhere Anytime. Top-Rated online Florist India. We Deliver, On Time - Every Time! Amazing Combos Delightful and Pocket-Friendly. Shop Now. Gifts For Every Occasion. Easy & Safe Shopping. Same Day + Free Delivery. India Wide Fast Delivery. No Hidden / Extra Charges. Special Valentine Gifts. So, send flowers/cakes to your loved one anywhere in India in no time with Winni and surprise them now! Winni also specializes in "make it surprise - Online cake delivery in Bangalore, Chennai and around 550+ cities in India.

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